My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Ver mais
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Veja o que dizem as avaliações
I bought my AirShot Pro with bonus Volumisers at a great price. After checking out, I realised I’d forgotten to add the code to receive some free Magical Quick Dry Potion. I contacted Cloud Nine and... Ver mais
A empresa respondeu
Disappointing as the straightener is not effective. My hair is slightly wavy yet my Cloud Nine straightener did not effectively straighten my hair as my GHD did! I had a GHD for over 10yrs and when... Ver mais
A empresa respondeu
Outstanding and effortless customer service, in every way! I ordered the incorrect product, an error of my own making. It was swiftly sorted, re-routed before arrival, and all with ease and grace. Thi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de produtos para cabelo
- também em
- Fornecedor de Produtos de Beleza
- Loja de Eletrônicos
- Loja de Produtos de Beleza
- Serviço de conserto de eletrodomésticos
Sobre CLOUD NINE
Escrito pela empresa
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Informações de contato
4,7
Excelente
3 mil avaliações
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Buy this straightener!
Amazing straightener with incredible technology. I bought the wide iron straightener and I would recommend it to anyone. It was recommended to me by a friend who has been using theirs religiously for 4 years now and I’m so glad I listened. No friction and adjustable heat settings is incredible. While using it with the magic potion my hair has never looked better. It was delivered super quickly with great communication.
21 de setembro de 2026
Resposta da CLOUD NINE
We are so happy to hear how much you love our wide iron straightener and that it was such a great recommendation! It's wonderful that you're enjoying the adjustable heat settings and experiencing such fantastic results with your hair, especially when paired with the magic potion. We truly appreciate your kind words about the quick delivery and communication.
Cloud Nine x
AMAZING
Ease of purchase was great.
The products I received were more amazing than I expected. Extremely happy customer
16 de setembro de 2026
Resposta da CLOUD NINE
Thank you for your fantastic 5-star review! We're absolutely thrilled to hear that you found the purchase process great and that your products exceeded your expectations. We're so happy to have you as an extremely satisfied customer!
Cloud Nine x
Ordered online and delivery was very…
Ordered online and delivery was very prompt.
16 de setembro de 2026
Resposta da CLOUD NINE
Thank you for your fantastic 5-star review! We're so happy to hear that your online order arrived quickly. We truly appreciate you taking the time to share your positive experience with us.
Cloud Nine x
Resposta da CLOUD NINE
That's wonderful to hear! We're so pleased that your girlfriend loved her gift. Thank you for sharing your positive experience with us!
Cloud Nine x
Fantastic quality tool
Easy to order, arrived a few days later. It’s a fabulous blow dryer the size and accessories take it to another level. Easy to use and looks great too. So happy with this purchase.
21 de setembro de 2026
Resposta da CLOUD NINE
Thank you for your 5-star review Karen! We are so happy to hear that you found the ordering process easy and that you are enjoying your new blow dryer. It's wonderful to know that its size and accessories are taking your styling to another level.
Cloud Nine x
Resposta da CLOUD NINE
Thank you Susan for sharing your 5* review. We are so glad you enjoyed your experience with us. We appreciate you sharing your positive feedback!
Cloud Nine x
Outstanding and effortless customer…
Outstanding and effortless customer service, in every way! I ordered the incorrect product, an error of my own making. It was swiftly sorted, re-routed before arrival, and all with ease and grace. This style of speedy, courteous service is essential absent now... thank you Liz at Cloud Nine.
30 de setembro de 2026
Avaliação não solicitada
Resposta da CLOUD NINE
Hi, thank you so much for this fantastic feedback. We are so pleased to hear that we could resolve your order issue quickly and efficiently. Providing courteous and speedy service is very important to us, and we appreciate you recognising our efforts. Thank you for sharing your experience! Cloud Nine x
I love my new straightener
I love my new straightener! I have curly thick hair and the wide iron helped straighten my hair so quickly and gave it a smooth frizz free finish.
14 de setembro de 2026
Resposta da CLOUD NINE
Hi, thank you for your fantastic 5-star review! We're so happy to hear that your new straightener quickly styles your curly, thick hair, leaving it smooth and frizz-free. Cloud Nine x
Resposta da CLOUD NINE
Hi Alicia, thank you for your wonderful feedback! Cloud Nine x
The best straightener on the market
Great results without the heat damage. Highly recommend!
16 de setembro de 2026
Resposta da CLOUD NINE
Hi Sonya, thank you for your 5-star review! We're so happy to hear you're achieving great results without any heat damage. We truly appreciate your recommendation! Cloud Nine x
Great customer service…
My first order was lost by Australia Post Cloud 9 tried to find it but to no avail so they replaced the order straight away with a little extra and express post . Customer service was great and I absolutely love my items 😊
18 de setembro de 2026
Resposta da CLOUD NINE
Hi Janine, thank you for taking the time to share this wonderful feedback. We are so pleased our Customer Experience Team were able to resolve the issue with your order promptly! It is also wonderful to hear that you're absolutely loving your new products! Cloud Nine x
Resposta da CLOUD NINE
Hi Narelle, thank you for your 5* feedback. We are delighted to hear that we were able to help. Thank you, Cloud Nine x
Exceptional customer service with all…
Exceptional customer service with all my research prior.. and then receiving the product is a top quality. I love using it cuts a time down in half and the mini hairdryer has good mini impact of heat and will be perfect for travelling. Can’t wait to use it next week.
16 de setembro de 2026
Resposta da CLOUD NINE
Hi Nathalie, thank you for your feedback. We're absolutely delighted to hear about your exceptional experience with us, from your initial research to receiving your order. It's wonderful to know that the Air Shot Pro Mini will be perfect for your travels. We hope you have a fantastic trip! Cloud Nine x
Excellent choice
I purchased the original hair straightener and I am extremely pleased with it. I have never owned a straightener before, thinking that it could make my hair frizzy or damage it. The Cloud 9 straightener does the opposite making my hair smooth and manageable. The straightener is easy to use with clear instructions and I am getting better at doing my hair in different styles. A really good choice. Also the delivery was very prompt.
16 de setembro de 2026
Resposta da CLOUD NINE
Hi Jillian, we are so pleased to hear how much you are enjoying your Original Iron! It's wonderful that it has exceeded your expectations. Thank you for your kind words about our prompt delivery and for taking the time to share your feedback! Cloud Nine x
Resposta da CLOUD NINE
Hi Jessica, this is wonderful to hear, thank you! Cloud Nine x
Cloud nine where very responsive and…
Cloud nine where very responsive and helpful
11 de setembro de 2026
Resposta da CLOUD NINE
Hi Tracey, thank you for your 5* review. We are delighted to have been able to assist you. Cloud Nine x
Absolutely loved the ease of ordering
Absolutely loved the ease of ordering, quick delivery and product satisfaction plus a free air brush
14 de setembro de 2026
Resposta da CLOUD NINE
Hi Linda, thank you for your 5* feedback. We are pleased to hear how easy you found placing your order, and that you received your order so quickly. We're delighted that you are enjoying your new products! Cloud Nine x
I’m extremely happy with my Cloud Nine…
I’m extremely happy with my Cloud Nine wide iron, I was nearly going to buy the GHD Chronos that my hairdresser uses, but I’m thrilled I went with the Cloud Nine. It quickly straightens my thick curly hair and the “revive” vibrations really work. Very happy!
I just wish it came in pink like the GHD!
15 de setembro de 2026
Resposta da CLOUD NINE
Hi Anne, thank you for your wonderful 5-star review! We are absolutely thrilled to hear how happy you are with your Wide iron and that it effortlessly straightens your thick, curly hair. It's fantastic to know that the Revive Mode is also making a difference for you. We appreciate your feedback, thank you, Cloud Nine x
Resposta da CLOUD NINE
Thank you for your fantastic 5-star review! We are so pleased to hear about the quick delivery and that you are loving your new straightener.
Cloud Nine x
Resposta da CLOUD NINE
We're so glad to hear you had an easy process and fast delivery! It's wonderful to know you're enjoying the product. Thank you for your 5-star review!
Cloud Nine x
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