Delivery was as advertised. The packaging was as described. Unpacking was a piece of cake and easy to finish assembling. And the Rollator is great quality. Just could not be happier.
A empresa respondeu
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Veja o que dizem as avaliações
I talked to Alex and he was very knowledgeable and very nice to talk to. The representatives were all busy when I called, so I left a message. It wasn't 15 minutes till he called me back and gave... Ver mais
A empresa respondeu
I had to pay a unexpected tarif on a product. I accidentally sent to receipt to the DME superstore (I meant to mail to myself for my records) before I could bat an eyelash they had reimbursed me. Insa... Ver mais
Don't buy a Featherlight scooter, great as it is, unless you plan to buy an additional $2000 scooter (total of $4000) when you need a new battery. Those particular batteries are no longer being mad... Ver mais
Detalhes da empresa
Escrito pela empresa
At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life. We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference. With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times. Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence. At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence. Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
Informações de contato
21554 Newland Street, 92646, Huntington beach, Estados Unidos
- 888-376-1658
- support@dmesuperstore.com
- dmesuperstore.com
3,6
Bom
185 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery on tiyt
Delivery on tiyt. I didn’t do a5 due to damaged box that created a problem when I had to return it.
23 de fevereiro de 2026
Cup/Phone Holder was just what I needed
The cup holder / phone holder was easy to install. My phone fits just fine in it (iPhone 14 Pro Max w/case)
23 de fevereiro de 2026
quick service
23 de fevereiro de 2026
Ease of ordering fast efficient ser ice
26 de janeiro de 2026
Looking for my wheelchair was made easy…
Looking for my wheelchair was made easy through your site. I received the wheelchair within two days and this helped me very much. The wheelchair came and was easy to take out of the box and easy to set set up. Thank you again Lisa.
26 de janeiro de 2026
My order came in a timely manner
My order came in a timely manner. Your company was very helpful. The price was good. I have no complaints at all.
26 de janeiro de 2026
Super quick help
They were the liaison with the manufacturer (dealt with the warranty) when my mattress was debunked. I did not have to bother with anything and I got a replacement (plus upgrade) shipped for free.
15 de janeiro de 2026
Avaliação não solicitada
Product received was cut up
Product received was cut in the center. The product was in a manufacture's box and then a shipping box. The product (an air mattress) was rolled up and cut through in the center when I unrolled it. It was clearly shipped that way. I was told I would get an email about it and had received no contact except for them sending me 10% discount coupons via email.
After a few weeks, I was contacted by Alex, who sent me a new air mattress and it works just great! Thanks for your help Alex!
26 de dezembro de 2025
Miss labeled color
Ordered a blue rollator for my 91 year old mother who lives out of state in assisted living. Unfortunately she received a black one which staff assembled not knowing it was to be blue. The outside of the box listed it as being blue. Kind of disappointing. There was small issue during original order that staff rectified expeditiously
12 de dezembro de 2025
Avaliação não solicitada
Chair-Lift Remote Control
The replacement remote control for my chair-lift recliner is exactly the correct item I needed to my allow chair to function properly, once again. The item was easy to research due to having actual pictures of the various remotes available.
What a lifesaver. Well worth the cost.
Most importantly the delivery was prompt!
16 de novembro de 2025
Avaliação não solicitada
Resposta da DME Superstore
Tank you very much for your business and we are thrilled to hear your new remote has solved the issue with your chair. Now you can go back to enjoying it : )
Products
I saw where someone was not happy with the pre package items. I agree with him 100%. To get the ear domes you have to buy a package with 3 different sizes and I only need one. So I end up throwing away 2/3rds of the order.
29 de novembro de 2025
Avaliação não solicitada
Not backing their products! I bought a chair controller that…
I bought a chair controller that stopped working within 30 days. DME is not going to replace it or repair it!!
11 de novembro de 2025
Avaliação não solicitada
Resposta da DME Superstore
Hi Jerry! I am not sure who you spoke to but all remotes come with a 1 year warranty so this remote can be replaced for free! Can you please reach out to us at support@dmesuperstore.com
Resposta da DME Superstore
Thank you for your business!
Company was very helpful
Company was very helpful. Would deal again with you. Thanks
27 de outubro de 2025
Excellent customer service
Taylor was extremely helpful with information, knowledge, quick with return phone calls, and a pleasure to work with. He is definitely an asset to your company.
21 de outubro de 2025
Prompt service on ordering and receipt…
Prompt service on ordering and receipt of the walker. I had to return it because of a maneuverability issue. It was too wide for our house.
The return was very easy. Taylor Davis was a great help.
Your company was easy to work with. Thank you.
14 de outubro de 2025
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