Delivery was as advertised. The packaging was as described. Unpacking was a piece of cake and easy to finish assembling. And the Rollator is great quality. Just could not be happier.
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Veja o que dizem as avaliações
I talked to Alex and he was very knowledgeable and very nice to talk to. The representatives were all busy when I called, so I left a message. It wasn't 15 minutes till he called me back and gave... Ver mais
A empresa respondeu
I had to pay a unexpected tarif on a product. I accidentally sent to receipt to the DME superstore (I meant to mail to myself for my records) before I could bat an eyelash they had reimbursed me. Insa... Ver mais
Don't buy a Featherlight scooter, great as it is, unless you plan to buy an additional $2000 scooter (total of $4000) when you need a new battery. Those particular batteries are no longer being mad... Ver mais
Detalhes da empresa
Escrito pela empresa
At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life. We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference. With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times. Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence. At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence. Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
Informações de contato
21554 Newland Street, 92646, Huntington beach, Estados Unidos
- 888-376-1658
- support@dmesuperstore.com
- dmesuperstore.com
3,6
Bom
185 avaliações
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Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 2 semanas
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took my order and almost immediately…
took my order and almost immediately shipped it
23 de outubro de 2025
Shipped fast and works like a charm!
We received it very fast and we are super happy with this remote. Snapped right in and no issues at all.
23 de outubro de 2025
Resposta da DME Superstore
Thank you for your feedback!
went to wrong delivery address
went to wrong delivery address
took forever
not happy with product
want to return it
10 de outubro de 2025
Resposta da DME Superstore
We apologize that UPS delivered this to the incorrect address. We did confirm the address you gave us was correct on the label so this was a driver mistake unfortunately. I hope we can make this experience up to you in the near future
Love it!
I couldn't be happier with my experience purchasing the Jazzy 2. Super easy to order and received in record time. Thank you!
23 de outubro de 2025
Resposta da DME Superstore
Thank you so much for the feedback! We hope you continue to enjoy your Jazzy 2 : )
The replacement part arrived quickly…
The replacement part arrived quickly and was easy for me to install.
12 de outubro de 2025
Resposta da DME Superstore
Thank you so much for the feedback!
Resposta da DME Superstore
Thank you so much for the feedback!
My order was not what was shown
My order was not what was shown. The original has been modified and it is still posted as what I thought i was ordering. I feel it is "false advertising"
21 de outubro de 2025
Resposta da DME Superstore
We apologize for the change in the item you ordered. We confirmed that the only thing that changed is the embroidery on the bag. The bag is the exact same bag that you ordered just missing the brand embroidery. Hopefully we can make this up to you in the near future.
Communication was appreciated
21 de outubro de 2025
Resposta da DME Superstore
Thank you so much for the feedback!
The Bestcare hoyer sling I ordered is…
The Bestcare hoyer sling I ordered is very well made.
Good quality materials and great sewing. I have zero worries about falling.
21 de outubro de 2025
Resposta da DME Superstore
Thank you so much for the feedback! Glad to hear this is working out well for you
They were polite when ordering
They were polite when ordering. Also Jay called to make sure everything was correct before sending.
18 de outubro de 2025
Ordered on line and arrived quickly!
7 de outubro de 2025
The item doesn't work!
18 de outubro de 2025
Believe the advertisement..
Is that what you're supposed to hear? Totally forgot what hearing was until it wasn't and now I am surprised again and again as I can now hear the birds I've been feeding for years..
Definitely a 5 star experience..thank you for not disappointing me...5 stars ✨️
16 de outubro de 2025
You sent me the wrong parts last week.
You sent me the wrong parts last week.
I wrote a note and Taylor replied appologizing and promising to send the right parts right away. It has been a week and I have not yet received the correct parts . I wrote another email today, hoping to get an ansewr , soon.
14 de outubro de 2025
Your staff was very efficient.
Your staff was very efficient and professional. I got what I ordered in a prompt and timely manner.
16 de outubro de 2025
The customer service on the chat was…
The customer service on the chat was great. They did tell me the leg/foot supports raise but they actually do not, but luckily we don't care about that. She said it is so comfortable and easy to maneuver that she has a new lease on life (91yo). It's a beautidul wheel chair, no sharp edges with an extended arm rests and a higher seat. Everything was extra on the Karma site so we saved a lot by buying it on DME Superstore, and it arrived assembled!!! Thank you
15 de outubro de 2025
Website say 5 days to deliver bed we…
Website say 5 days to deliver bed we ordered. Hasn’t arrived and it’s been several weeks now. We got a message that it would be delivered this week then we get a call that it hasn’t arrived.
Your response 3 days ago says it was shipped earlier this week. Still nothing and no email telling us it’s coming or when it will arrive. Banner or no banner. You use your website to fool people.
15 de outubro de 2025
Resposta da DME Superstore
We apologize this was not delivered sooner. We try and make all the necessary information available to you before you or which is why there was a very large banner on the product page right before the add to cart that showed these were a pre-order bed only as the manufacturer was waiting for the container to arrive. Luckily these arrived and your bed shipped earlier this week. We hope you enjoy it
Most competitive merch and pricing
Customer service was fantastic. Taylor helped me with wheelchair and accessories selection. He had everything shipped so that I received packages within 24 hours of placing order. DME appears to have best pricing and most extensive selection of merchandise. Very happy with this transaction and highly recommend them!
9 de outubro de 2025
Resposta da DME Superstore
Thank you for the feedback and pleasant review!
Received the product without incident
Received the product without incident; however, delivery should have been made in the rear of the house, not the front. The address clearly stated Apt #2. I am disabled, and it was a bit difficult to retrieve the package.
15 de outubro de 2025
Resposta da DME Superstore
We apologize for the delivery of this product. We will make sure FEDEX is informed next time
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