DME Superstore Avaliações 

Ordered the audien maintenance kit, 2-4 days delivery it's over 2 weeks, still nothing,the website is hard to use, trying to find out when I will get it, no luck don't buy or order from them, they took my money fast,now they could care less.

Reply-again.I never received anything, so nothing you sent me should be concidered as being delivered.

It has been almost a month and I still have not received my order. I would recommend going through another provider

So easy to order! Amazing light weight travel wheel chair so my father in law who served 22 years can get out and enjoy the country he fought for years ago. I really enjoy being the motor but with this new chair, it should be a bit more of a stable ride!

We received the bag on time, it will help us with our traveling needs. The product is very good quality

I bought a Rollz rollator and just used it 3 days ago. I’ve had maybe 7 or 9 rolling walkers in the last 7 years. One was a German $1100 outdoor rollator with chunky pneumatic wheels. But this new Rollz is without a doubt, the BEST one I’ve ever used. It’s got a beautiful evergreen color paint job too. The bag/basket on the front is massive and if you need to shop, it’s got plenty of space for 2 plastic bags of groceries. It rolls very smoothly and is easy to fold for travel. It’s not as light as my ACRE carbon fiber rollator but it’s close. Definitely going to stick with the ROLLZ brand in the future. If you need to use a rollator and have to maneuver it in and out of the car every day, THIS is the rollator for you.

CORRECT PRODUCT. DELIVERED EFFECTIVELY. FAIR PRICE.

The customer service from the time I purchased the product from the store, until I receive the product I went through taylor who was unbelievable this will make me come back for more products from this store,

DME Superstore sales and staff went above and beyond to help me purchase and get a lift chair to Florida under some very time sensitive circumstances.
It went so smoothly and quickly. They chose a great delivery service to complete the order. The staff at SouthEastern Freight Lines finished the order.
DME Superstore was there for my several emails (Taylor Davis, Sales) and also the person on their chat when I was inquiring about a need for less than 2 week delivery time.
If I have other medical supply needs I will definitely go to DME first.
Thanks to everyone who made this go perfectly. Thanks for caring.

I didn't have a positive experience. My product was "shipped" but after two weeks tracking showed it had not moved at all. Took awhile t reach customer service to cancel the order but once I did they refunded promptly.

The service was good. No problems.

yes it was on time and in great condition

No person to talk to concerning an order delay.
Only a chat box
Delay in order being shipped and there was never any response from the company as to what the delay was.

Finally got it a month later not in 2 to 3 days

I had to reach out to find out what was going on.

Lack of customer service!!!

I am a first time buyer and, so far,my experience isn't great. I'm trying to get an update on my order and the only means of contact is some stupid basic generated response. Leaving a message isn't helpful, although I left one, because it hangs up on you about a minute into the message. Not a single human to speak with about my order and the fact the FedEx info hasn't updated and it was supposed to arrive yesterday. I want a response about my order, or a refund. Not a very user friendly system when you can't talk to anyone for reassurance, esp with a 500.00 item in limbo somewhere.
Edit: I did finally talk to someone Sept 2nd and she resent the item right away. I did get shipping confirmation but the date changed from Sat to Mon and now to Thursday. It's now showing tracking progress, but, the delays in shipping larger products are annoying. I ordered an electronic bp cuff and it arrived in 2 days. Still waiting for the scooter for my mom, so, fingers crossed, it arrives this week.

the hearing aids are almost always giving feed back. How do you stop it?

Horrible consumer service. 10 emails and 2 voicemails later my father finally got a walker. It wasn't the one he wanted and I ordered which was supposed to be delivered in 1-3 days. This walker was out of stock which I only found out after promised emails to send me tracking info. 2 1/2 weeks later I received an "upgraded" walker that my father hates. Just sad to treat the elderly who need these devices to function, so poorly.

I have NOT received my order. It’s been almost 2 months!!!! I have reported your company to BBB. I WANT A REFUND ASAP!!!!

You shipped the wrong item, twice!