Fishdeal Avaliações 

Great value communication and service many thanks

I purchased this rod as my wife has just started fishing with me and wanted a pink rod. The image appeared to me as hot pink however when it arrived in reality it appeared bright red. After a quick exchange of messages return was relatively easy with the full amount paid refunded (including postage) and free return label supplied.

Ordered and processed on the same day, delivered in 5 days. Kept up to date on the delivery at all stages.
Great service as always.

The item came damaged, really struggled to get through to them on the phone , eventually got a reply off an email, sent item back track and trace said item was received by them , emailed again for refund and they said its not been processed , could take up to 14 days even though ive proof they have received it , just hoping I get refund soon as its over £200 Not good service in my eyes
Eventually got refund but won't be buying again from them

When I ordered it said it 2-5 day delivery. I ordered on 4th of March and it's March 20 today and I'm still waiting for items I ordered. In Q&A it says that some of items might take up to 16 day to be delivered. It didn't say it for items I was ordering, as I said on checkout it stated 2-5 days. I'm going on "fishing" holidays in 2 days, hopefully it will be delivered by then. Other then that shop has a big variety of fishing tackle for all occasions, with reasonable price.

Delivered as promised, great rod.

Spoke to company yesterday regarding a return of an item bought and returned ( had faulty zip) 3 weeks ago. Apparently returned item was held up in Dutch customs so had not, as yet, been delivered back to Fishdeal. Without hesitation they offered a full refund even though I’d originally requested a replacement. Really impressed with level of service and will not hesitate to use this company again in the future

A wide range of fishing tackle at great prices, will definitively use again.

Great service as always buy regular from here good products at good prices

I ordered a spinning rod off of them and they sent me a baitcaster which I returned and they said they would be sending me the right spinning rod and when it arrived it was the exact same baitcaster they sent me the first time this is ridiculous got it wrong twice when I specifically ordered a spinning rod

email on a tuesday to cinfirm my item had been posted, lies lies and more lies, they posted it on a saturday so now they can have it back and ill buy from another shop.
Poor service no comms just as long as they get your money

Order, did not arrive, lost by courier (parcel force).
Refund was quick and hassle free

Excellent service Preston trolley shipped from the Netherlands arrived within 5 working days

Overall, I’m happy with Fishdeal — the delivery was fast and everything was well packaged. The only issue was that some of the lures I chose arrived in different colours than the ones I selected; I didn’t request an exchange in time and later it was already too late. I’d be happy if you expand the Hearty Rise range in the future. It would also be great if, in case of a colour mismatch, you could send a short notification/confirmation so the customer can decide how to proceed. Despite that, my overall impression is positive and I would order again

Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, just 2 reels in a box so the reel boxes arrived damaged. Reels OK though

I ordered the tent on Saturday making the most of the 20% off deal.
It arrived safely on Thursday.
I erected in my garden, it turned out to be a windstorm. The tent stayed out assisted by weights .
I was able to enjoy two hours in the tent.
Fantastic buy. Would buy again.

Excellent delivery times, and return and refund (for re size) easy and successful

Ultimate hat comfy and light is literally brilliant! Bargain price even with postage added.

Easy to order arrived on time easy tracking my parcel