Fishdeal Avaliações 

948
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Alot of items are not available when on offer frustrating, how ever great prices when it's stuff you want, service if first rate. Web site easy to use. Postage to the UK can be slow as parcels have to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I don't think that fishdeal.co.uk try to hide the fact that they are based in the Netherlands, it really doesn't matter. What does matter is that the prices are cheaper than competitors and the tracki... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered an item and payment was taken I was given a 6/10 delivery date,on the tenth day of delivery I was informed that my item was out of stock and that I would receive a refund in 48 hrs. Staff... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very happy with my deeper spark bait boat. It was £150 cheaper than everywhere else 😊👍🏻👍🏻👍🏻 will definitely order again 10/10

Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

948 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(948)

136 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Disappointing

Products are good, delivery was very slow and later than advertised and communication was poor.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for your feedback. We’re glad to hear you’re happy with the products, but we’re sorry that the delivery took longer than expected and that communication could have been better. Transport times are sometimes out of our hands once the courier has the parcel, but our team always does their very best to keep customers informed and assist with any issues.

If you’d like more details about your delivery or help tracking future orders, please contact our customer service team.

Kind regards,
Team Fishdeal

Avaliado com 1 de um total de 5 estrelas

Very poor delivery service no…

Very poor delivery service no communication of why one order was split over 5 delivery days not even a apology all they said it was delivered in the time scale I had to make sure someone was home on all these days The items were being sent to Spain Thursday lucky the last item arrived Thursday morning.

Total order 3 nets 2 weigh slings

- Saturday - 3 nets (arrived)

- Monday 1 weigh Sling

- Tuesday (a different order was made with a different company and your order was on with this one, the delivery driver said sorry I forgot the other order is was left at depot)

- Wednesday someone home all day no sign of delivery beteeen the time slot given even all the cameras were checked.

- Thursday last weigh Sling came.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re very sorry to hear about the difficulties with your order and the split deliveries. We understand how frustrating it must have been to have multiple deliveries over several days and to deal with missed time slots.

Sometimes parcels are split by the courier due to size, weight, or warehouse processing, and unfortunately these decisions are out of our hands. Our team always does their very best to coordinate and monitor shipments, and we regret that in this case the experience was far from smooth.

Please contact our customer service team if you’d like us to review this specific order and provide further assistance.

Kind regards,
Team Fishdeal

Avaliado com 1 de um total de 5 estrelas

Placed a order over 2 weeks ago

Placed a order over 2 weeks ago
Still not received it that was supposed to arrive in a few days
Customer phone line is always closed even in the correct working hours
Not happy

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re very sorry to hear that you have not yet received your order and that this has taken longer than expected. We understand how frustrating that must be. Unfortunately, delivery times depend on the courier and delays are sometimes out of our hands.

We also apologise if you were unable to reach us by phone. Our team always does their very best to respond as quickly as possible via all available channels. Please contact our customer service team with your order details so we can check the status of your parcel and provide you with a clear update.

Kind regards,
Team Fishdeal

Avaliado com 1 de um total de 5 estrelas

do not shop here

returned some items and they do not want to refund the money... happy to make the sale and not happy to give you your money back

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for your feedback. We’re sorry to hear about your concern regarding the refund. Please note that our returns process may take some time; however, once the return is received and processed at our warehouse, refunds are always issued accordingly. Our team always does their best to assist customers, and we kindly recommend contacting our customer service team so we can review your return and provide further assistance.

Kind regards,
Team Fishdeal

Avaliado com 5 de um total de 5 estrelas

Ultimate dome Bivvy and overwrap

I ordered a new Bivvy and overwrap on Sunday the 11th of January and it arrived on the Thursday the 15th January. I had emails when it was dispatched when it was getting packed when it was on its way and when it was with the courier and when it was delivered. The Bivvy and overwrap is also much better than I expected 👍

11 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Advent Calendar

I have ordered a no. of items from your company and I am really impressed. The Christmas advent calendar was amazing thanks for some excellent deals Happy New Year to all 👍

12 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not a UK based business

So I purchased on 21st Dec as last minute present so I understand it's busiest time of year so seeing the delivery as 2-5 days I ordered. I emailed to offer extra money for faster delivery only to be told that they are in The Netherlands, NOT ONCE on the website is this stated, the phone number is UK as is customer services surely this should be a legal requirement for anyone purchasing therefore needs reporting. I would have never ordered had this been on the website, The bait boat did arrive on Monday 5th Jan however I could have saved myself a few quid in the Jan sales had I known it was going to be this long. Will I order from this company again I highly doubt it, my Hubby is yet to try it out so for the price and the wait it had better be worth it as returns don't look promising either
False advertising is ILLEGAL, I have literally been through every drop down and there is NOWHERE stating the origin of this company so AVOID shop local

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for taking the time to share your experience. We’re sorry for the frustration caused by the delivery timeframe, especially as the order was placed during the busy Christmas period when unexpected delays due to holidays and weather conditions occurred. Our team always does their best to process and resolve orders as quickly as possible. We would also like to clarify that our company location is stated in our terms and conditions, which are available to review before placing an order. If you need any further assistance or have questions regarding your order, please contact our customer service team and we’ll be happy to help.

Kind regards,
Team Fishdeal

Avaliado com 2 de um total de 5 estrelas

Poor delivery information

Product as expected a reasonable price. But order made on 16 December and promised as 2-3 days arrived December 27. So not a lot of use. I know it's a busy time, so be realistic about shipping times. Would have expected them to pay return fee, which they refused to do. Won't deal with them again.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for your feedback. We’re glad the product met your expectations. We sincerely apologize for the delay in delivery. During the holiday season, high demand can unfortunately cause delays beyond our control, but our team always does their best to ship parcels as quickly as possible. We appreciate your understanding.

Kind regards,
Team Fishdeal

Avaliado com 1 de um total de 5 estrelas

Poor customer service

Poor customer service.
Ordered some fishing boots. Navitas polar tech!
Very uncomfortable,the heel digs in to your feet on both boots. You can feel the heel on the sole as you walk. I requested a return and was told it’s not a good enough reason so was rejected!
The boots are not fit for purpose (boots you can’t walk in) I’m sure it is.
Will never order from them again!

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re very sorry to hear the boots caused discomfort and understand how frustrating that must have been. Our team always strives to resolve issues as quickly as possible, and feedback like yours helps us improve our products and service. We truly appreciate you taking the time to share your experience.

Kind regards,
Team Fishdeal

Avaliado com 1 de um total de 5 estrelas

Item not received, dreadful customer service

Dreadful service! Ordered an expensive item 2 weeks ago, no delivery attempt has been made, one parcel seems to have gotten lost and the other apparently was put as returned to sender even though they can’t explain why! Been chasing up for days with no reply, doesn’t look like I will be getting the parcels or the £850 refund! So so disappointed as it is a present for my partner and I feel I have been scammed!!! UPDATE- I did eventually get a refund! Blame was pushed onto DPD so I think they need to look into a new courier!

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re very sorry to hear about the issues with your order and completely understand your frustration. During busy periods, high demand can unfortunately cause delays or unexpected delivery issues beyond our control. Please rest assured that our team always does their best to resolve such matters as quickly as possible. We appreciate your patience while we look into this.

Kind regards,
Team Fishdeal

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