Forenom Avaliações 119

Our room was clean, functional and had the little extras that we needed such as washing up liquid.
Simple and very effective.

FØRSTE OG SIDSTE GANG.
Jeg har lejet en airbnb lejlighed i Glostrup i en uge, på hj siden stod der at nøglen lå i en nøgle boks. Det gør den også, men først når man har booket og betalt får man en en besked om at den skal afhentes i kbh lufthavn, at man skal fise rundt i terminal 3 og finde 7-eleven og en nøgleboks. Hvorfor har man ikke en kodeboks på stedet ? Jeg fik dog lov at afhente den på Amagerlandevej, grundet mit gangbesvær, det tog over en time, bare at hente nøglen. Der er hverken parkering el elevator. Lyset i bygningen virker ikke, og lej bære tydelig præg af slitage, man skal nærmest stå på toilettet for at få et brusebad, med en gammel slidt bruser. Ikke pengene værd. Dog må der medtages hund, og bestilling kunne foretages samme dag.

I have travelled to many countries but have never seen the key policy they have. In Odense you have to pick up and drop off the key in a place that is located 3km away from the apartment. With public transportation to be safe, you need to count extra hour. The instructions for drop off are incorrect so it was a very stressful experience and I had to call the customer service and ask where is the mail box they were talking about. It is not written in a description so if you book through booking, you find out after you book. Just as with cleaning.
They make you deep clean the apartment. Not in a sense of leaving it in a decent state, this should always be obvious, but they say you have to vacuum, wipe the dust, clean the bathroom, kitchen... I've never heard of that before, and again it wasn't in the description.
They don't claim they are inclusive but just an extra information that if somebody is disabled, this accommodation would be a terrible idea due to the key box being so far away, necessity to clean including vacuuming and also the fact that key box is very high up and not reachable for someone for example in the wheelchair.
The apartment existed, and looked like in pictures so I can't call it a scam but I definitely will not use their services ever again in the future and I will advise everyone I know against it too.

They are re renting apartaments with tree times doubling prices. This guys are insane. Use instead airbnb, finn.no couchsurfing, etc... Avoid this kind of companies

90 minutters mangelfuld og bekymrende indcheckning!
Grundet dårligt vejr så bookede vi sidst på efterdagen et værelse til to personer for to overnatninger allerede fra samme aften.
Da vi ankom til Forenom Aparthotel Helsinki Herttoniemi havde vi endnu ikke modtaget vores kode til hverken hotel eller værelse, da det jo er ubemandet.
Vi fik en flink ung mand i telefonen, som beklagede at det endnu ikke var fremsendt til os. Efter små 10 minutters ventetid, så modtog jeg endelig koden og værelsesnummeret.
Da vi ville bippe os ind på værelset, så afviste den desværre koden. Vi prøvede flere gage men uden held, så vi måtte igen ringe til Forenom for at få hjælp. Jeg blev bedt om at lægge vægt og mase døren ind, da dørene godt kunne binde lidt. Men jeg kunne jo se, at døren skulle åbnes ud af, så det gav ligesom ingen mening. Yderligere venten og vi blev om at prøve samme dør med en ny kode. Ingen hjælp og døren ville ikke op. De valgte så at give os et andet værelse men at vi skulle bruge samme kode.
Vi begav til en anden etage og brugte koden og heldigvis gik døren op. Indenfor sad en mand i hans underbukser, og begge parter var lige overraskede. Vi beklagede naturligvis og lukkede hurtigt døren efter os, hvorefter vi igen kunne ringe til Forenom igen.
De beklagede naturligvis og fortalte os, at de straks ville ringe til pågældende, hvad han lavede på det værelse. Gad vide hvordan de ved, hvem han er? Samtidig ville hun forsøge at finde et andet værelse til os.
Efter yderligere ventetid vendte hun tilbage, at vi nu kunne få et andet værelse, og der burde ikke være andre derinde...
Vi gik mod det nye værelse, koden virkede (den samme som til den tidligere dør, så monstro den pågældende mand også kan komme ind til os på det nye værelse), og værelset var heldigvis tomt.
Desværre så var køleskabet i stykker. Døren kunne ikke lukkes, og der løb vand ud på gulvet fra det. Vi havde nogle kølevarer, som vi skulle have på køl natten over, så igen måtte jeg have fat i Forenom via telefonen.
De beklagede endnu engang og sagde, at de kunne sende en mand ud næste formiddag... Da vi havde behov for køleskabet var dette ikke en mulighed, så endnu et værelsesskifte var eneste mulighed.
Vi skiftede igen etage og fandt vores nye værelse. Her fungerede det hele heldigvis og vi kunne falde til ro efter en indtjeckning som varede 90 minutter. Utrygheden over om nogle pludselig ville forsøge at låse sig ind på vores værelse, når nu det med koderne helt sikkert ikke fungerede rigtigt sad i os under hele opholdet.
Værelset var fint nok, rent og helt ok, men indtjekningen under al kritik. Har skrevet med Forenom om det efterfølgende og de har lovet mig et gavekort som en undskyldning. Jeg skal dog vente op til 14 dage, førend jeg ved, hvad gavekortet kan bruges til, og det er værd. I mine øjne en mærkelig måde at løse det på.

Vi bookede et ophold på Forenom aparthotel i Lahti - det skulle vi aldrig have gjort. Hotellet havde ingen menneskelig reception, det kan man synes om, hvad man vil. Det værste var dog, at der på hotelværelset var tydelige tegn på væggelus/bedbugs, og der var tydeligvis heller ikke blevet gjort rent i gud ved hvor lang tid. Grundet den skrækkelige oplevelse, der førte til, at vi var nødsaget til at finde et nyt hotel, så snart vi var trådte ind på værelset, har vi forsøgt at få pengene refunderet.

I booked with them, they confirmed it by email and receipt by pdf attachment. They knew a guest is coming but they didn't send me any entry or how to get in. After many phone calls emails messages they sent the code Bravo! What a disgusting welcoming is that.

Kundeservice, generel forretnings service, maintenance service der slet ikke fungerer😠. Vi blev lovet en email med afhentnings adressen og koden, som vi fik en time efter deres fastsatte afhentnings tidspunkt. I lejligheden virkede afløbet i køkkenet ikke, radiatorerne var brand varme nok fordi termostaterne var gået i stykker. De sagde at den hurtigste måde at få fat på dem er at udfylde en formular. Ingen reaktion. Ringede dagen efter, de lovede at reparation folkene vil tage kontakt til os. Vi venter stadig🧐. Efter 45 dage !!!!! stadig ingen der har kigget forbi. Har spurgt flere gange hvordan vil de kompensere det, det kunne de ikke lige svare på. Eneste plus var beliggenhed midt i Aalborg. Vil aldrig bruge deres service igen. De er så ivrige at sælge mere service men glemmer de basale. Har spurgt hvordan vil de kompensere det

Ett av de sämsta boenden jag har bott på (Forenom Alvik). Dålig städning och mycket slitet jämfört med det man betalar för. Omöjligt att få tag på kundtjänst,10 dagar sedan jag skickade mitt första mail med krav på återbetalning då vi vill lämna tidigare, men inte fått något svar trots att jag skickat 3 mail. Första och sista gången vi valde Forenom.

3000 SERVICE CHARGE! Booked Forenom in Lund to visit our daughter 1 night. Chose the hotel because it had pet friendly offer on Booking dot com. (More expensive choice then REAL HOTELS).
NO confirmation or advice if the room we were offered was good for dogs or not.
Our dog stayed at my daughters apartment, BUT we were charged 3000 for cleaning!!!
Even though the dog didn’t stay overnight!!
No notification was sent of room with or without pets.
No clarity to to which rooms are which.
COMPLETE SCAM TO GET CUSTOMERS TO PAY MORE!
I’m sure I will get a response through Trustpilot, because I sure as heck don’t get a response from the hotel itself.
BTW you need to even bring your own soap!
Absolute JOKE and way to raise profit.

Im at tollbugata 10 Drammen Norge, Been shoved in a tiny rom, 2 extrem large windows, facing the pub garden below, these windows can not open. Not as in not working, they are solid 2 pices of glas, it is 20 to 25 degrees, hot sun heating up my room. and no means of getting fresh air. or even more panic thought....in case of a fire I cant excape out of the window. I have been issued with an air cooling device...however it feels its heating as much as cooling the room.
So i have the curtains closed all the time, however if I chose to open up the curtains, the customers in the beer garden can look directly in my windows. Impressed. Not.
On the brights side of things the previous guest left me a gift, a full rubbish bag and Forenom promisses me a 5000nok fine if I accidently set the fire alarm off while cokking my food......so now Im too scared of cooking myself food. other wise nice design, clean kedel, good bed.
Called the company om monday the 19.06 and got moved to another room in tollbugata 12. Therefor I added a star. however with the move of the rooms there was some frustrating episodes where my code to get in was not working, the people I spoke to, seemed not to know the layout of these buildings keept telling me to go in to another building oppersit to enter my room. these buildings are to seperate buildings no korridor, or basement.

AVOID! Unngå! Bodde i Rosenborgata i Oslo . Leilighet med sølvkre på badet , lukt som er kvalmende - slitent rom. Masse bråk om natta - umulig å sove . Måtte henvende oss til en nattevakt som kom , men rett etter han dro så var det på igjen . Ringte dagen etter for å prøve å få et nytt rom - ble bare møtt med engelsktalende - som tilbød oss rom i Finland !! Fikk ikke kontakt med noen som vi kunne prate med - så vi flyttet til Hotell. Dette er bortkastede penger og styr unna. Eneste pluss er vaskedama for at det var rent så derfor en ener

Rented one of their flat for 1 month in Central Copenhagen as wanted to be able to cook and have a home whilst there for work.

The flat was stunning in a prime location and was cheaper than staying in a hotel. It has everything needed including washing machine, flat screen TV....

They look well after the flat and send someone within 2-3 days if something is missing or not working and respond to query sameday within the hour.

Given the price it is a good service. Was also very easy to pick up the keys at the airport from an automated locker.

I have already booked another flat when I return next month.

Sentralt beliggenhet rett ved Oslo S. Fikk tilsendt kode et time før innsjekk tidspunkt. Greit utstyrt leilighet. Nydelig med kveldssol på veranda.
Liten seng for to stykk så ble trangt.
Hadde 4 netter overnatting. Måtte kaste søppel selv. Ingen renhold eller nye håndduker under oppholdet.
En helt grei opplevelse :)

As we are a big company, we co-operate wirh Forenom for more than year and a half. This is literally the best agency I have ever worked with.
Help is almost instant and everytging what we need, they find a way. We currently have rented accommodations in Norway and Denmark and so far no problems. Of there are problems as everywhere else, but people at Forenom solve it very quickly.

Recommended!
Have a nice day.
Dominik

Beställde med avbokningsskydd som kostade extra och när jag väl avbokade mitt rum (pga att jag endast läst dåliga recensioner) så fick jag tillbaks 400 kr. Detta trots att jag avbokade över ett dygn i förtid. Värdelöst service och de är svåra (omöjliga) att få kontakt med.

Ok, I am up than I have right to rest and sleep but, I ask again with respect, is not possible to change faster possible, the Rules for the houses rented from Forenom to preserve Silence for everybody and that, do not support people who drunk and keep Loud music on common spaces or keep under their authority all TV with maximum volume for music video just for them please?
What we can do now, to not rest and do not sleep because those people do not want hear our pleas to let us rest? Please Forenom change the Rules to all persons who come to Your rented accommodations because we come for rest and Silence not for stay all nights wake up because of loud music from the same accommodation which are common places and we come to rest, relax and sleep not to be afraid for revenges of those people when we pleas for let us to sleep I mean, I come from job because just in the house can I relax and sleep after 14 hours ok? but it is insuportabil to stay wake up and wait so many hours after come from Work until those people understand there are Rights for everybody to relax and sleep that why we come to Your accommodations, not for party every day and so many hours per day and do not sleep anymore. Please, change the rules Forenom because they understand to make abuse of Rules like that: Music: residents are not allowed to play loud music after 1 p.m. 20:00 Sunday to
Thursday and at 24.00 Friday and Saturday. All doors and windows must be kept closed when listening to music. If you are having a party, you must inform the
neighbours well in advance of the party but they do not respect anything about rights for others.
Is not possible to support this kind of manifestations and if I say something they revenge on us. I can't kept headphones because I can't sleep with those because begin to hurt after 10 minutes and anyway will damage to stay on side and hurt.
Please, change that rules inadequate because we need to sleep after Work where anyway is a lot of Noise.

Just arriving at Forenom in Lund, and the room is cold. Called and was told that they can’t do anything about it, and that the entire hotel is cold. Asked to cancel the reservation and book another hotel, but is told that they will charge for the stay anyway!
Never again 😡

There are two major problems with the Forenom.

1. They bombard you with emails before you arrive. The content is largely not of relevance and multiple emails are not justified at all. Specifically, I received 8 emails before arrival!

2. These emails are in finnish language. Hence you have the pleasure to use google translate to find out what they want. They are not capable to communicate in English. International travellers should be aware of this issue.

The good point about Forenom is it is cheap.