Homey has been one of the best smart home investments I've made. The platform is intuitive, flexible, and brings all my devices together seamlessly. What truly sets Homey apart is their outstanding su... Ver mais
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Veja o que dizem as avaliações
The ticket was quickly answered (next day). Not a standard "bot" reaction, but real answers to my questions. Arno proposed to do some tests to get more details. He also tested in his lab my problem. A... Ver mais
Koupil jsem si Homey Pro 2026 především kvůli sloučení aplikací do jedné. Výrobce zařízení měl Homey Pro 2026 podporovat. Nefunguje mi Sonoff,Velux,Tapo, Xiaomi. Naopak Philips Hue a Daikin Onecta jed... Ver mais
A empresa respondeu
Fick problem med min Homey under garantitiden. Tibber där jag köpt den svarande inte på mail trots påstötningar under ca 5 veckor. Homey hjälpte mig så att de tog kontakt med Tibber, plötsligt hände a... Ver mais
Detalhes da empresa
Escrito pela empresa
Connect all your devices at home in a single, beautiful app and create your own Flows to automate them.
Informações de contato
Oude Markt 9 B, 7511 GA, Enschede, Holanda
- support@homey.app
- homey.app
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Problem/issue with Zigbee…
Problem/issue with Zigbee communication, solved by great support; Superb consistent support, easy to understand and fast response.
must be down
must be down, cant connect to anything, even thoughI have full ineternet on everything, and tried on several devices....

Resposta da Homey
Te veel ergernis.
Ik heb Homey Pro nu zo'n 7 jaar. Ik ben langzaam aan het overstappen naar Z-Wave. Homey is te vaak teleurstellend. Het is meestal niet mogelijk een nieuw apparaat aan te melden zonder dat ik de Homey moet loskoppelen en vlakbij het Z-Wave-apparaat moet zetten. Het is ongelooflijk slecht in het beheren van signalen bij het koppelen. Ik moet vaak te diep in de technische tools werken om zaken opgelost te krijgen. Homey is zeker geen prutswerk, maar absoluut niet voor de leek en omslachtiger dan ze bij Homey aangeven.
Homey for light life
For me is Homey the must smart light controller, I can controll all my Phillips Hue light and dimmers and plugs and more other lights I have in my house… in my new little house I only have about 50 units but in my earlier house I have more than 100 pcs and it is so easy than change flows and add and delete in the Homey app. I can only say that if you like light in a smart way so you must buy a Homey pro box… if you need support so send an email to Athom in Nederland so they will reply you very quickly
Huge problems --> solution !
Huge problems after installing a new modem... But hopefully, Daphne's support (Athom) was very efficient in order to solve it. Thank you !
From long-time Home Assistant user to happy Homey Pro fan
I’ve been a long-time Home Assistant user and still think it’s a great platform, but over time I started looking for something more reliable and simple to manage, especially for complex automations.
With Homey Pro (Early 2023) I’ve found exactly that:
• Very high reliability in daily use
• The Advanced Flow editor makes it surprisingly easy to build complex automations in a visual way
• When I need more power, HomeyScript lets me create advanced logic without losing the overall simplicity of the system
Homey has now become the central hub of my smart home, and I actually prefer it over Home Assistant for my main setup because it combines power with ease of use.
On top of that, the customer service is outstanding – fast, clear, and solution-oriented, honestly on the same level as my best experiences with Apple support.
Overall, I’m extremely happy with both the product and the support team and can confidently recommend Homey Pro to anyone who wants a serious, yet user-friendly smart home platform.
Bas helped me super fast!!
Bas helped me super fast and solved the issue swiftly, amazing what a high customer service level!
Reliable, Powerful, and Easy to Use
Reliable, Powerful, and Easy to Use
Homey offers a simple yet powerful experience with an elegant interface on both web and mobile. Its integrations grow every week, and most major smart home platforms are already supported. The Homey Pro includes all essential wireless protocols: Zigbee, Matter, Z-Wave, and RF433, ensuring full compatibility with virtually any smart device. The company continues to prove its reliability and commitment to innovation. The support Is also quick to reply, which impress me. Stay on track ...
I bought Homey Pro 2019 about 7 years…
I bought Homey Pro 2019 about 7 years ago. I had no problems untill a couple of months ago and a couple of weeks ago. There support is exelent and they helped me to solve the problems. Now my Homey 2019 is working great again.
Homey for Education is a wonderfull initiative!
As a primary school in Belgium I was happy that Homey accepted my request to participate in the Homey for Education program!
Within the school we are now able to automate the school's devices like charging chromebooks, ventilation,.... monitor realtime gas and electricity usage... giving us all needed tools to make the school more sustainable, save on electricity, etc....
Second goal was to have the equipment and experience to bring, where possible, this also into the classroom.
Homey, a serious partner at home
I've been using Homey for several years now, both personally and professionally. The range of features is simply fantastic, especially for people who don't have programming skills but prefer simple integrations. I particularly love the integration of third-party components based on wireless technology (e.g., Zigbee, Z-Wave, etc.) or Wi-Fi devices like air conditioners and photovoltaic modules. I previously used a different smart home manufacturer – only now with Homey have I realized the possibilities and am very satisfied. I will continue to work with Homey in the future.
probleem met sensoren Hue
probleem met sensoren Hue te installeren, een snelle en adequate oplossing door Peter gemaakt
Une experience toujours incroyable chez…
Une experience toujours incroyable chez homey.
Le contact avec le SAV est rapide et efficace. Les réponse sont vraiment personnalisés.
Je suis utilisateur de longue date et j'ai vu les nombreuses mises à jour et améliorations au fil du temps rendre la box homey toujours plus fonctionnelle et pratique.
The Homey Pro and Energy Dongle…
The Homey Pro and Energy Dongle are the must have solution for every household which cares about its energy bills and appreciates the convenience of home automation at its finests.
The Homey platform is compatible with a wide range of smart home appliances, supporting the biggest brands and enables home owners to automate and control their their smart home.
I personally have the luxury of having connected heatpump, pv inverter/solar panels, floor heating/cooling, dishwashers, dryer, washing machine, ovens, ip based surveillance alarm panels, cameras , gate controllers etc enabling advance control of my home and energy bills.
Latest Homey Pro
I bought the latest Homey Pro to replace the smart home solution I had until now. This was incredibly easy to set up, the configuration was also extremely simple. It is impressively easy to integrate other systems' devices into a comprehensive system.
I agree with Homey's claim, "The world's most advanced smart home platform".
I can highly recommend Homey.
Awfull after sale service
Asked athom explanation on fact that after buying a 399 euros homey pro stuff could not access premium features, Id advanced flow, without additional pay subscription. Shame, just shame

Resposta da Homey
Athom bedankt
Ik ben super goed geholpen.
Door een heel vriendelijke man Arno.
Die me stap voor stap uitleg over hoe het probleem aan te pakken.
Alles werkt weer perfect.
Athom Bedankt
Met vriendelijke groet Peter.
4 days after my upgrade with hue pro
4 days after my upgrade with hue pro, homey sent me the link to download a test version and all works
Homey pro voor meten en sturen energie verbruik
Homey pro gekocht omdat ik zonnepanelen heb en meer geproduceerde elektriciteit zelf gaan gebruiken.
Ondanks dat ik geen IT achtergrond heb en nooit bezig ben geweest is het eenvoudig om met behulp van de Homey pro verbruik te meten en apparatuur zoals een laadpaal voor de elektrische auto aan te sturen. Het is heel eenvoudig om een "flow" Ook het energie dashboard dat ontwikkeld heeft een fantastische functionaliteit.
Bijkomende voordelen die ik gerealiseerd heb zijn:
- Verlichting aan/uit bij afwezigheid en met sensor
- Schakelen apparatuur op basis actuele stroomprijs
- Batterij niveau rookmelders monitoren
Zou alleen nog graag mijn warmtepomp willen aan sturen op voorspelling zon (nu alleen alleen andere weer voorspellingen beschikbaar).
Fast Reaction on every Question
Fast Reaction on every Question.
Very keen to solve the problem, which they succeeded in doing.
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