Homey has been one of the best smart home investments I've made. The platform is intuitive, flexible, and brings all my devices together seamlessly. What truly sets Homey apart is their outstanding su... Ver mais
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Veja o que dizem as avaliações
The ticket was quickly answered (next day). Not a standard "bot" reaction, but real answers to my questions. Arno proposed to do some tests to get more details. He also tested in his lab my problem. A... Ver mais
Koupil jsem si Homey Pro 2026 především kvůli sloučení aplikací do jedné. Výrobce zařízení měl Homey Pro 2026 podporovat. Nefunguje mi Sonoff,Velux,Tapo, Xiaomi. Naopak Philips Hue a Daikin Onecta jed... Ver mais
A empresa respondeu
Fick problem med min Homey under garantitiden. Tibber där jag köpt den svarande inte på mail trots påstötningar under ca 5 veckor. Homey hjälpte mig så att de tog kontakt med Tibber, plötsligt hände a... Ver mais
Detalhes da empresa
Escrito pela empresa
Connect all your devices at home in a single, beautiful app and create your own Flows to automate them.
Informações de contato
Oude Markt 9 B, 7511 GA, Enschede, Holanda
- support@homey.app
- homey.app
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I needed help with an issue
I needed help with an issue. The support responded quickly. They described the solution quickly and in a good educational way. The support has great knowledge of Homey devices and their interaction with others.
Awesome support
Need help from support for a few issues I have been facing and they responded within a few hours and provided a solution that resolved my issues..
Homey Pro als dirigent zorgt voor een harmonieus smart huis
Ik heb sinds een week een Homey Pro. En wat een belevenis! In alle jaren vele smart eilanden gebouwd Philips hue, smart airco’s een warmtepomp een ventilatiesysteem de iungo en ga zo maar door. De homey is nu de dirigent die alles aan elkaar knoopt en dat ging verrassend makkelijk! App installeren en nieuw apparaat aanmaken. ChatGPT is je hulp want deze weet veel van Homey. En dan de advanced flows superleuk om automatiseringen mee te maken. Deze flows en de laagdrempeligheid van de homey deden me kiezen boven home assistent ik zag mezelf geen Yanl leren. Die flows zijn ook nog eens simpel in stapjes te testen. Hiervan kunnen nog veel ontwikkelaars wat leren. Tip: maak een lijst van al je smart dingen en welke je nog wilt toevoegen kijk of er apps voor zijn en kies of je jezelf als techneut of gebruiker ziet indien gebruiker kies voor de homey.
Rapid and god answers
I changed my wifi password and was not…
I changed my wifi password and was not able to excute the right procedures.
Effective answer to my request to help me. Problem solved in a very short time.
Top….
Customer service is great
Recently, I had to deal with a defective Homey Pro, which was of course quite frustrating. Fortunately, I’m very satisfied with the support I received from Athom throughout the process.
From the very first contact, I was helped quickly and in a friendly manner. Customer service responded to my report in a timely fashion and actively thought along with me to find possible solutions. Once it became clear that the device was indeed defective, the return process was clearly explained and efficiently initiated.
What I especially appreciated was being kept well informed throughout the entire process. The communication was clear and professional. In a short time, I received a replacement device, and everything has been working perfectly since.
In short, while it’s always annoying when a device fails, I’m glad Athom does everything they can to help quickly and effectively. Excellent service!
'it just works' kind of marketing… :(
The 'it just works' kind of marketing has left me disappointed. I've been using the Homey Pro for at least a year now and I've had many complications.
To be fair the smart home eco system is very complicated so the challenge the makers have taken on is HUGE.
I'm not super please but also couldn't live without it for now.

Resposta da Homey
Mijn hele huis slim met Homey Pro
Ik heb met de Homey Pro mijn hele huis eindelijk slim gemaakt. In plaats van allerlei losse apps, nu alles in één. Ben een fan van de automation flows en heb ook de Energy Dongle gekocht om inzicht te krijgen in mijn energieverbruik (en die van de kinderen).
The product is awesome
The product is awesome, you just keep on discovering more and more options the longer you play around!
De tenker bare på penger å de dritter i…
De tenker bare på penger å de dritter i kunder sine. Finn dere noen andre alarm selskaper dere kan stole på. Dette selskapet driver rent svindel å de legger på telefonen vil ikke høre

Resposta da Homey
Ottimo prodotto
Ottimo prodotto, sempre in continuo miglioramento, non so ancora usarlo al 100% dopo un anno e mezzo!!!
Recentemente ho avuto diversi problemi di disconnessione dalla rete, ma il servizio clienti è intervento subito dicendomi di fare alcune prove per risolvere il problema, e così è stato, Arno il tecnico che mi ha aiutato, è stato gentilissimo e mi ha seguito fino alla risoluzione del problema.
Grazie Arno!!!!
Very quick response
Very quick response & fully answered my question.
One solution to connect all devices
One very robust solution to connect all you smart devices and a very intuative workflow designer to automate your home.
Dispositivo molto versatile e facile da…
Dispositivo molto versatile e facile da usare, molti brand offrono piena compatibilità e le varie app sono costantemente aggiornate.
Zigbee netwerk herstellen
Na een software update van mijn Homey Pro 2019, werkte het Zigbee netwerk niet meer. Dennis van Athom heeft werkelijk alles in het werk gesteld om mij te helpen het Zigbee netwerk te herstellen. Zeer snelle respons met goede tips en vooral goede uitleg hoe en waarom.
Blij met overstap van SmartThings naar Homey
Overgestapt van SmartThings naar Homey, vanwege de grotere integratie-mogelijkheden - blij mee! Was even een klusje om alle verlichting, stekkers en apparatuur te koppelen, maar dat is eenmalig en eenvoudig. Nu alles aan het automatiseren, de flow cards werken erg intuitief. De energy dongle is trouwens een aanrader: aggregeert alle verbruiksinzichten van de compatibele stekkers en apparatuur (zijn er veel).
eindelijk al mijn slimme apparaten gekoppeld.
Het is heel fijn om eindelijk alle diverse draadloze apparaten en apps via 1 device te kunnen aansturen. Hierdoor kan ik ook automatische opdrachten genereren welke diverse apparaten aanstuurt.
Een mooie upgrade van al mijn bestaande slimme systemen
Homey is top.
Wat is dit systeem gebruiksvriendelijk en veel sneller dan ons vorige systeem van IKEA . Volgens mij zijn er nog meer mogelijkheden dan dat we nu al hebben.
We blijven de nieuwe ontwikkeling volgen.
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