Homey Avaliações 

390
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Homey has been one of the best smart home investments I've made. The platform is intuitive, flexible, and brings all my devices together seamlessly. What truly sets Homey apart is their outstanding su... Ver mais

Avaliado com 5 de um total de 5 estrelas

The ticket was quickly answered (next day). Not a standard "bot" reaction, but real answers to my questions. Arno proposed to do some tests to get more details. He also tested in his lab my problem. A... Ver mais

Avaliado com 1 de um total de 5 estrelas

Koupil jsem si Homey Pro 2026 především kvůli sloučení aplikací do jedné. Výrobce zařízení měl Homey Pro 2026 podporovat. Nefunguje mi Sonoff,Velux,Tapo, Xiaomi. Naopak Philips Hue a Daikin Onecta jed... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Fick problem med min Homey under garantitiden. Tibber där jag köpt den svarande inte på mail trots påstötningar under ca 5 veckor. Homey hjälpte mig så att de tog kontakt med Tibber, plötsligt hände a... Ver mais

Detalhes da empresa

  1. Empresa de Eletrônicos

Escrito pela empresa

Connect all your devices at home in a single, beautiful app and create your own Flows to automate them.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

390 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(390)

69 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Home automation system with "endless"…

Home automation system with "endless" capabilities. I have the Homey Pro 23 and am learning every day. Some basic topics could have been described more and require research every time. More YouTube videos would help here I think. The forum has good discussions, but then it suddenly stops without a conclusion (probably because the one who initiated the question solved his problem).
Overall I'm very happy with the Homey pro 23.

10 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best system for your smart home

I'm using Homey already for some years now and i really like it. It's a great system - good usability, extraordinary compatibility and quite reliable. Recently i needed some support from Athom and my experience was also positive. For me best smart home system.

23 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick response, super service

Unit was not able to register on arrvial. After a servuice request I got a day later a response. Quickly it was clear that the unit needed to go back under RMA. They direct send a replacement, even before I send my back. 2 days later I could continue.

Quick response and good solution. Thanks to the support guys.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dit is geen klacht absoluut niet ik wil…

Dit is geen klacht absoluut niet ik wil de pro kopen maar twijfel erg over de negatieve reacties want het is veel geld ik tob hier nu al 3 maanden over en kom ermaar niet uit moet wel toegeven het support team doet er alles aan om feedback te geven met evt een oplossing laat het weten als ik over de streep ben
Fijn dag alle Paul pierik

1 de novembro de 2023
Avaliação não solicitada
logotipo da Homey

Resposta da Homey

Hi Paul,

Bedankt voor de feedback. Wel staat er nu een 1 ster review van je hier op Trustpilot. Ik hoop dat je eruit komt – weet in ieder geval dat je altijd gebruik kunt maken van onze 30 dagen niet goed, geld terug regeling. Dan kun je Homey Pro eerst even proberen om te kijken of het wat voor je is!

Je zou ons daarbij een groot plezier doen als je je review kunt updaten met een ander aantal sterren als je tevreden bent over onder andere onze support, dat staat natuurlijk leuker voor iedereen. Alvast bedankt :)

Avaliado com 5 de um total de 5 estrelas

Top support direct geholpen.

Ik kreeg een probleem met de usb adapter, heb de support benaderd en ondanks dat ze aangaven dat ze een wachttijd hadden werd ik de volgende werkdag direct terug gemaild en werd het probleem ook meteen opgelost, heb een nieuwe usb adapter opgestuurd gekregen. Top support kan niet anders zeggen.

6 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Als je elke week 2x opnieuw je…

Als je elke week 2x opnieuw je ledstrips wil installeren omdat de kleuren niet meer werken. Je meerdere keren per maand wil slapen met de lampen aan omdat homey offline is en je na het vervangen van een batterij al je instellingen opnieuw wil doen is de homey een perfecte keuze voor jou!

Wacht niet en bestel hem direct!

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Homey

Resposta da Homey

Hi Jeroen,

Wat vervelend dat je deze kuren ervaart! Dit is uiteraard niet hoe Homey zou moeten werken, en ook niet hoe 'ie voor 99% van de gebruikers werkt. Er lijkt zich dus iets bijzonders voor te doen in jouw situatie. Uiteraard extreem frustrerend, dat snappen we, dus we lossen het graag samen met je op – in het uiterste geval met een retour als we het niet werkend krijgen. Neem hiervoor even contact op met onze support via https://support.homey.app, zodat wij je kunnen helpen.

Zou je je review en rating kunnen updaten nadat je daar geholpen bent? Dat zou voor ons ook erg fijn zijn.

Hoe dan ook een fijne dag gewenst,

Het Homey-team.

Avaliado com 5 de um total de 5 estrelas

Quick support to non-working app

Had an issue where an app did not work after upgrading to the latest version. I did not expect a quick response as the support site indicated that there were a lot of queries so could take up to 3 weeks. However, I received a response within a few hours and was guided through several steps that solved the issue. Very professional and quick support :-)

1 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This product will be great...

This is a great product. I have the Homey Bridge. Being in Canada, all products are not yet available in Homey but I am confident they will get there. Customer service was precise and quick as I had three questions that were all resolved. I now have two hubs less to take care of. The integration with Alexa is handy for me at this time. I can say now that I am an Ex-Wink user! I can't say that I am a power user but the basic functions are right for me

4 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great support

Great support. My homey failed and cpuld not be fixed. a new homey was sent to me even before I had returned the broken one. Support was quick and friendly.

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Compatibility, compatibility, compatibility!!!

The great thing about Homey products is that it is compatible with so many products and its ability to bypass the need for proprietary hubs. I've saved enough money buying separate hubs from Aqara, Philips, Somfy etc that the Homey Pro hub has paid for itself at least twice over. If you giving home automation a shot, I'd advise starting the process by using Homey Pro as the heart of your system.

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smart home is back

My smart home was fragmented after 4 years of buying different products and different make products to the point it was no longer smart it was just Broken.
I got the new Homey Pro and it's been less than a week and I know I've only just scratched the surface of what I can now achieve but already my home feels like it's back up and running.
The power of the flows is so deep that once I keep playing I know there is so much more I can do with them.
I have run homeassistant In the past but the constant maintenance,updates and changes I couldn't put the time in to keep it running and now I don't have to I'm back up and running.

25 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great support desk!

I was not completely satisfied with the homey Bridge. The support depart gave super quick and adequate responses to all my questions and helped me to solve my problem. Thanks for your help Daphne!

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Homey ondenkbaar tegenwoordig in ons huishouden

Al een tijdje mogen genieten van Homey, van ikea sensoren tot aan elektrische gordijnen. Niets is te gek! Het is zelfs al zo dat ik bij de aanschaf van nieuwe apparaten kijk of het compatible is met Homey en dat is vaak ook zo! Ik zal niet meer zonder kunnen.

29 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute aanrader

Sinds begin dit jaar heb ik de Homey Pro Early 2023 en ben er uitermate tevreden over. Omdat ik een Enocean systeem thuis heb heb ik ook een Raspberry Pi die communiceert met de Homey. Dat was even uitzoekwerk, maar draait als een zonnetje. Zeker nadat ik de mogelijkheden van de ‘advanced flows’ begreep was er geen houden meer aan. Met een beetje fantasie lijkt elke mogelijkheid wel te kunnen. Het aanpassen van een flow is erg gemakkelijk, waardoor de foutjes er zo uit zijn. Door Homey en de geweldige apps zijn er geen grenzen. Het enige nadeel dat diverse apps nog op een hele oude SDKv2 zijn geschreven en niet geschikt voor de Homey Pro 2023. Het zou niet verkeerd zijn dat daar meer aandacht voor komt. Een absolute aanrader wat mij betreft en de HP2023 is een blijvertje.

Systeem;
Homey Pro 2023
- zigbee diverse lampen en sensoren
- zwave rookmelders
- Wifi apparaten zoals Denon Home Cinema, Philips TV
- EnOcean via RPI dmv Mqtt
- Apple HomeKit icm Siri voor bediening van Scènes

29 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

homey 2023

Ik werkte al een tijdje met de homey 2019 pro en heb nu de homey 2023.
Ben er super tevreden van de aankoop.
Kan er veel mee doen , en ben alle dagen aan het testen wat ik er uit kan krijgen.
Bedankt Homey

29 de dezembro de 2023
Avaliação não solicitada

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