Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Ver mais
A empresa respondeu
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Ver mais
A empresa respondeu
Nancy was extremely kind, empathetic & helpful when I called to discuss my renewal. She was able to clearly explain the options available to me & as a result I was able to make an informed decision
A empresa respondeu
Detalhes da empresa
Sobre Now Pet
Escrito pela empresa
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Informações de contato
Reino Unido
- 01992 926006
- nowpet.co.uk
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Extremely friendly and professional
22 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review David.
Paige was knowledgeable and offered…
Paige was knowledgeable and offered good, clear help with my issue of a lost claim. She explained the process and a rough timescale. Thanks Paige, appreciated your help.
21 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Kathryn. I am pleased to hear that Paige helped with your claim. We appreciate your kind comments.
Excellent customer service
Excellent customer service no long call time waiting to speak to someone. This is my 3 year and as yet I haven’t made a claim 🤞 I’ll never have to but its peace of mind
21 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Mrs Kilpatrick. We appreciate your lovely feedback.
I spoke to Sophie on live chat she was…
I spoke to Sophie on live chat she was very helpful and changed my DD date for me
21 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Hello Shirley, thank you for taking the time to leave us a review. I am happy to hear that Sophie was able to assist with your query.
Robyn was really helpful as always …
Robyn was really helpful as always gave me the information i was looking for regarding my claim
20 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Sandra. I am pleased to hear that Robyn was able to assist with your claim.
Resposta da Now Pet
Thank you for taking the time to leave us a review Elaine.
Very helpful and explained everything…
Very helpful and explained everything have decided to stay with Now Pet
20 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a revie and for choosing with stay with Now Pet Karen. We appreciate your kind feedback.
Becky dealt with my call
Becky dealt with my call. She was extremely polite and helpful with my query and offered assistance in sending documents by email too. Excellent service.
20 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Hello Rodney, thank you for taking the time to leave us a review. I am pleased to hear that Becky was able to help with your queries.
Very friendly and gave me all the…
Very friendly and gave me all the information I needed.
20 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Susan.
Hannah in customer service was very…
Hannah in customer service was very helpful and pleasant. She was able to answer all my queries.
20 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review. I am pleased to hear that Hannah was able to answer all of your queries.
Very helpful and friendly
17 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Hello Jonathan, thank you for taking the time to leave us a review.
Great customer service!
The young lady helped and fully understood my query today! She helped resolve things and was very professional.
Thanks for your help today! 🤩
17 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Hello Hayley, thank you for taking the time to leave us a review. We appreciate your lovely feedback.
Young lady was able to attend to my…
Young lady was able to attend to my enquiry.
30 de junho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Mike.
5* for Will
Will was really helpful and understanding- sorted my query straight away! Didn’t have to wait long either!
16 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Katy. I am pleased to hear that Will was able to quickly resolve your query.
A 5* service.
A general enquiry turned out to be a very informative conversation. I spoke to Hannah who found nothing I asked to much effort to explain very clearly and courteously.
Thank you and what a refreshing change to find this these days. 5*
15 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Wilf. I am so pleased to hear that Hannah was able to help.
Hannah was great
Hannah was great — she was very polite, professional, friendly, and knowledgeable. She reassured me that my pet policies were all in order and clearly explained why I had experienced my issue. I finished the call feeling confident, reassured, and very happy with the service I received.
13 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
We’re really pleased Hannah was able to explain what had happened, reassure you that your pet policies were in order and leave you feeling confident by the end of the call.
Thank you for recognising the care, professionalism and knowledge she brought to the conversation. We’ll make sure she sees this.
Great customer service
Great customer service - helpful, informative and supportive.
6 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Hello Robin, thank you for taking the time to share your experience with us.
Nancy was a great help with my query
9 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Veronica.
Emily was extremely helpful.
10 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Thank you for taking the time to leave us a review Kami. I am so pleased to hear that Emily was helpful.
Nancy was very informative and polite
Nancy was very informative and polite. Took the time to explain my renewal and give me a competitive price.
9 de julho de 2026
Avaliação não solicitada
Resposta da Now Pet
Hello Claire, thank you for leaving us a review. I am so glad to hear that Nancy was able to assist with your renewal. We appreciate your feedback.
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