Olivers BabyCare Avaliações 

Ordering the monitor was a seamless process - it’s a shame Royal Mail took the item to the incorrect delivery office but we got the item in the end!

Baby monitor arrived quickly and it works great!

Great service from the team. I had payment issues because of my credit card but they managed to sort it all out for me

Fast delivery and exactly what we ordered

Great product, great price, fast shipping!

Ordered on an afternoon and it was dispatched within 15 minutes of confirmation, received early the next morning. Great product & great price, really happy!

I paid for my order and after realised the shipping was quite expensive (Northern Ireland for a large item). I contacted customer service and asked if the order could be cancelled and they were very helpful and cancelled it straight away. I would definitely use them again in the future for smaller items that are cheaper delivery.

I bought the Joie spin 360 car seat for our granddaughter, very easy to install great online service and very quick delivery

Fast delivery and great mattress for my little ones cot bed.

Ordered a travel system and it was delivered within 48 hours, the range of products and prices is amazing. On delivery there was an issue with part of the order so I emailed the team and they were on it straightaway. Emily kept me up to date and sorted it all and arranged the replacement. Their customer service was excellent and Emily was amazing, cannot thank her enough for her assistance. Would definitely recommend!!

I ordered 3 car seats which did not arrive on next day delivery. I phoned and asked where the order was to find out only 1 was in the stock and the other 2 would be 10 days until they were in stock - 14 days in total and not next day. I was offered 2 in a different colour. Very frustrating that I had to chase them to find a resolve.

Excellent service.
Competitive price.
Speedy and trustworthy delivery.

Excellent product and customer service

The parcel was delivered promptly and the goods were as described. Speedy service.

Fast delivery and product as described

YOU’VE BEEN WARNED!

This company is a bunch of fraudsters!

I placed an order for a toddler learning tower for Father’s Day, the delivery was speedy and swift. But that’s about as far as it goes for praise for this company.

Sadly, when I came to build the item on the day before Father’s Day, it was apparent - after 3 hours of trying to build something that should have been straightforward - that one of the legs issued was incorrect. The other issue was the paint, it kept scratching off of the item when so much as a mere fingernail would so much as even touch it. Not to mention the awful and unhelpful instructions not being entirely clear.

I emailed and phoned the company to advise that my item was faulty and that I’d like a refund. Without my consent or approval, they immediately issued new legs that arrived the next day which I thought was very odd because I had asked for a refund initially after being totally dissatisfied not only with the legs being wrong (these things happen) but the paintwork was shoddy and in my humble opinion it was a very poor and cheap design, it felt flimsy and unsafe for my toddler even though I’d shelled out £100 for the item, believing as per its description that it would be a sturdy addition to our home. At this point, I just simply wanted to take my custom elsewhere and buy a sturdier design. Which I’m am totally free to choose to do so under the consumer rights act 1988.

I emailed the team again, to advise that I’d like a refund yet again. Only to be told that because they had now sneakily issued new legs quickly and without my consent or agreement, that the item was no longer faulty and that they would not cover the cost of returns because in their view it was no longer faulty because they’d rectified the problem. Therefore, if I now wanted to return the item, I would have to pay for it to be sent back out of my own pocket. After speaking to Royal Mail it was evident this was going to cost me quite a hefty fee.

As a customer, I feel totally robbed and violated. Either I pay the hefty delivery fee to return it back to these crooks (which I will do out of principle) or be stuck with an item that is not fit for purpose! Where are my consumer rights I ask you?

So if you are now a potential customer thinking about using these cowboys, I urge you not to! Go elsewhere and save your hard earned cash or fork out a hefty delivery fee if you are dissatisfied like I had been.

Quick delivery, stair gate is strong, secure and looks really nice. Great value for money.

Easy to order and prompt delivery. Our little granddaughter loves the tower. Now for a new set of adventures!

Wonderful product and excellent service thank you

The playpen arrived within 24 hours - great customer service and great product