Olivers BabyCare Avaliações 

1.345
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have ordered a few things from here over the years and they always dispatch within a couple of hours it's so quick. I recently brought the Cybex Orfeo stroller 2026 in black and was here the followi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are grandparents buying a car seat. Shopped on a Saturday. Plenty of attentive staff, pleasant and knowledgeable. Didn’t try to upsell us, listened to our needs and made recommendations. Showed us... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I had multiple issues with discount codes not working, I finally managed to get one that worked through the websites ‘ask me for the best price today’ function. Placed the order, had a dispatch email... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have to say… ABSOLUTELY FIVE STAR customer service I initially requested a price match, which was sent though within about 15 mins, I placed the order and I think 19 mins later I was told it... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja para Bebês

Informação fornecida por fontes externas variadas

Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.345)

72 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Cybex Orfeo

I have ordered a few things from here over the years and they always dispatch within a couple of hours it's so quick. I recently brought the Cybex Orfeo stroller 2026 in black and was here the following day. The stroller is amazing best IV had and I have 5 children. It folds up smaller than my work and laptop bag!!! Feels quality does not feel flimsy and seems very comfy for my 1 year old it pushes smoothly and the one hand fold is really true. IV had other strollers claim to do this but they are still a struggle this actually does what it says it's beautiful and the quality is amazing you can tell it's a £300 stroller. I Love it! Thank you Oliver's for another great product.

16 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, good price and kept informed

2 de outubro de 2026
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Hi Linda, we're so glad you were happy with both the product and the price, and that the updates kept you in the loop along the way. Thank you for your review!

Trish
Olivers BabyCare

Avaliado com 5 de um total de 5 estrelas

Good experience

Very helpful communication, fine product , true to advertisement. Very prompt dispatch and delivery.
Great experience with this company and purchased product.

2 de outubro de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Hello Beatrice, it's lovely to hear everything went smoothly for you, from our communication right through to a quick delivery. Thank you for taking the time to share this.

Trish
Olivers BabyCare

Avaliado com 5 de um total de 5 estrelas

Very good service and pleased with the…

Very good service and pleased with the baby doona wod shop there again

30 de setembro de 2026
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Resposta da Olivers BabyCare

Hi Barbara, that's lovely to hear, thank you! We're delighted you're pleased with your Doona, and we'd love to see you again whenever you need anything else.

Trish
Olivers BabyCare

Avaliado com 5 de um total de 5 estrelas

Good product and very fast delivery

Good product and very fast delivery. Five stars.

29 de setembro de 2026
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Resposta da Olivers BabyCare

Hi Sarah, thank you so much for such a lovely review. We're so pleased you're happy with your order, and it really means a lot to the team that you took the time to leave a review.

Olivers BabyCare

Avaliado com 5 de um total de 5 estrelas

Exceptionally good experience

We are grandparents buying a car seat. Shopped on a Saturday. Plenty of attentive staff, pleasant and knowledgeable. Didn’t try to upsell us, listened to our needs and made recommendations. Showed us the products and tried our chosen seat in the car, explaining what they were doing. All in all an exceptional experience which sadly is all to rare these days! Highly recommended.

26 de setembro de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Hi Peter, thank you so much for such a lovely review. We're so pleased we could help you find the right car seat, and it really means a lot to the team that you took the time to share your experience. Hope to see you again soon!

Olivers BabyCare

Avaliado com 5 de um total de 5 estrelas

Great item and excellent customer service

Accidentally ordered wrong colour late in the evening, got in touch with Emma from customer service and she has kindly amended the order for the correct item. Order was delivered the next day. Great item and fantastic customer service. Thank you! ☺️

14 de setembro de 2026
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thank you Angelika we really appreciate you taking the time to leave your feedback. Glad we could catch your order before dispatch to get the right item to you and hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

Couldn’t fulfil the order with the discount they gave me!

I had multiple issues with discount codes not working, I finally managed to get one that worked through the websites ‘ask me for the best price today’ function. Placed the order, had a dispatch email the next day, didn’t hear anything so chased after a week for them to tell me the order couldn’t be fulfilled at the price I paid for it! Ridiculous

11 de setembro de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Hi, thank you for taking the time to share this, and I'm sorry for the frustrating experience. This is not the standard we want to meet.

I'm sorry we couldn't fulfil your order. We've refunded you in full, and we're investigating what went wrong so this doesn't happen again to you or anyone else.

Thank you for raising it, and we apologise again for the inconvenience.

Avaliado com 5 de um total de 5 estrelas

Product was delivered quickly

Product was delivered quickly. It was sent care of a friend as we are about to move house so I haven’t actually seen it yet.

30 de agosto de 2026
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Resposta da Olivers BabyCare

Thank you Julie we really appreciate you taking the time to leave your feedback and we hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Safety gate

Easy to order and delivery good.

30 de agosto de 2026
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Resposta da Olivers BabyCare

Thank you Joanna for the 5 star feedback we really appreciate it! We are very pleased to hear that you found it so easy to order and we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Two gates in one

Delivery was on time.
The gate was easy to install and came with the right installation guide.
I particularly like that the gate came with two installation pack which makes it like 2 gates in 1.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Thank you for taking the time to leave your 5 star review we really do appreciate it and hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent experience with a good…

Excellent experience with a good product and good delivery. A++++ would buy from again

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thank you Gatis for your 5 star review! We really appreciate it and hope to see you again soon!

Avaliado com 3 de um total de 5 estrelas

Delays in my order

Edited from 1 star to 3 stars as I had to call them today to chase it. Turns out one item is out of stock so they arent sending until it is. Would have liked to know this as I was expecting it next day and now ALL the items in my order won't be shipped until one of my items comes back in stock. I expected it on next day delivery like it said. My other items should be sent as specifically I need the playpen and sleepbag.

Previous review: Ordered from here 9 days ago, got confirmation email of order being successfully placed and money taken. Received no tracking information or dispatch notification. It said delivery would be a few working days. Used the WhatsApp contact listed on their website and been ignored!?? Seriously concerned why I haven't received my items or heard anything....I spent a lot of money!

3 de setembro de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Thank you for taking the time to update your review, and we're sorry to hear about the frustration caused by this order.

To clarify our process: we are always transparent on our website with backorder timeframes and dates, and we do not advertise items as in stock when we do not have them. We keep customers updated as soon as we hear anything from our product suppliers. Whilst we always try to get orders out as quickly as we can, this isn't always possible when an item is out of stock, and in this case one item in your order was affected, which held up the rest of the parcel.

Thanks again for your patience, and apologies for the inconvenience this has caused.

Avaliado com 5 de um total de 5 estrelas

Fast delivery!

Fast delivery!
Amazing service

31 de agosto de 2026
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Thank you Sharon, we are glad your order arrived so quickly and we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product. Needed a narrow baby gate for fitting into our campervan to allow our dog to roam freely inside while the side for was open. Works brilliantly

28 de agosto de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Thank you Jonathan for the 5 star review we really appreciate you taking the time to do so. Very pleased to hear that you love your new safety gate and we hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

I have to say… ABSOLUTELY FIVE STAR…

I have to say… ABSOLUTELY FIVE STAR customer service

I initially requested a price match, which was sent though within about 15 mins, I placed the order and I think 19 mins later I was told it was dispatched.

I then received the car seat around 11am the next day- around 20 hours later.

Much better than another company who I had ordered the same car seat from, got radio silence for 3 weeks, asked for updates, with ignored phone calls and emails etc until eventually I cancelled that order and came to Oliver’s! Highly recommend!!

21 de agosto de 2026
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thank you very much for such lovely feedback! We always try to offer the best deal we can and are glad to hear that on this occasion we could match your price match quickly and get the item to you the next day! We hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Quick service

Quick service, item totally as advertised. The perfect experience

20 de agosto de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Thank you very much for your 5 star review! We really appreciate it and hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

First class services ordered friday…

First class services ordered friday lunchtime delivered saturday afternoon. Could not fault you and will recommend to my friends. Also you were much cheaper in big named shops/online retailers.

31 de julho de 2026
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Resposta da Olivers BabyCare

Thank you Susan, it means a huge amount to us for you to leave such lovely 5 star feedback. We always try to dispatch orders as quickly as we can so glad to hear your items arrived quickly! Hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Quality products

Quality products, good value, quick dispatch and delivery.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Olivers BabyCare

Resposta da Olivers BabyCare

Thank you Ian, we really appreciate you taking the time to leave your review. We are so pleased that your love your items and we hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Great experience

Great, great product. Delivery was faster than expected. I had a great experience with Oliver’s BabyCare.

29 de junho de 2026
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Resposta da Olivers BabyCare

Thank you Eduarda, we are pleased to hear that your item arrived quickly and we hope to see you back again soon!

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