Physiocheck.co.uk Avaliações 

549
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I was abroad and wanted quick answers, not to actually root around and find a physical physio while on holiday. It was helpful and accurate BUT not needed once I was home and had a physiotherapist. Wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you for your quick response. I have had trouble cancelling subscriptions on other sites. I appreciate that your desire to be of help to people supersedes your desire to keep charging those who... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fisioterapeuta

Escrito pela empresa

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

549 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(549)

167 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Watch for repeat monthly subscriptions

Not too keen after a month later realised it was a subscription thing. Something to watch for. Generally good advice, but expensive

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Steve,

Thank you for your review :)

Avaliado com 5 de um total de 5 estrelas

Great diagnosis

Great diagnosis. The team was very helpful (Bo specifically).

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Mike,

Thank you for your review! We really appreciate it, and we're glad we resolved it together.

Avaliado com 5 de um total de 5 estrelas

Issue resolved quickly and professionally

I appreciated the professional and courteous handling of a service request once I got in touch. The team responded promptly, explained the process clearly, and made a goodwill gesture. Thank you for your great customer service.

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Maureen,

Thank you for your review, we really appreciate it.
Our customer service is available 7 days a week, and we always respond within one day.

Avaliado com 5 de um total de 5 estrelas

Solved issue

The response was timely and effective.

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Mike,

Thank you for your review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

All my recommendations!

In this unhuman time of greed and “rat race” company like this one is real gem. Understandig. Personal relation. Fairness. All my recommendations.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Ivica,

What wonderful compliments! Thank you for the review; we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Easy to use

Clear instructions for exercises that you can follow in real time. Easy to negotiate website.

26 de novembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Fiona,

Thank you for the review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

In-depth and intelligent!

The service is detailed in a way that doctors rarely are. What I learned helped me talk to my doctor and make better sense of my symptoms. I'm not able to follow the exercises given on the site at this time because of other restrictions but I look forward to getting back to it when my other issues are healed.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Diane,

What a lovely review, thank you!

Avaliado com 5 de um total de 5 estrelas

Good so far

Good so far. I took the quiz, paid to get the results. Now i have the app. When you join on a laptop/desktop, it's not obvious that you need the app to see the exercises.

i've done all the exercies as directed two days in a row and already feel some improvement. I suspect I'll pay to have the first month (£16.99 more) but if i'm ok, then I'll quit at that point.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Charlotte,

Thank you for your review. We're glad you're already feeling the improvement.

If you want to cancel your subscription, you can do so yourself in your account or by sending us a message. Our customer service is available 7 days a week, and we always respond within one day.

Avaliado com 5 de um total de 5 estrelas

Correctly helped me initially diagnose…

Correctly helped me initially diagnose an achillies partial tear and treatment plan which 8 confirmed witha doctor

8 de agosto de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Michael,

Thank you for your review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Great diagnosis

The initial survey/diagnosis goes into great depth and I am happy that the diagnosis is hopefully correct. Now to see what the treatment will be.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Richard,

Thank you for your review, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

No quibbling…

There was no quibbling, my payment was refunded and subscription cancelled.

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Val,

Thank you for your review, we really appreciate it. We're glad we were able to find a solution together.

Avaliado com 1 de um total de 5 estrelas

Predatory auto-renew subscription of 12.99 a month

as others have mentioned this is a company that has ruined what is a good product (computer generated physio diagnosis) by tying into a predatory, non-transparent 'scamscription' model. They ask you to pay a one off fee for the diagnosis, but then rely on you inadvertently agreeing to a 12.99 monthly fee. The billing on paypal is also in the name of "hierhebikpijn.nl B.V." rather than physiocheck so it's hard to spot.
Such a shame, they genuinely have a good product but they ruin it with this.

24 de julho de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

We've since contacted you personally. We're sorry to read this review after issuing multiple refunds.

It's true that the charges are being debited under the name 'hierhebikpijn' . Our head office and payment provider are located in the Netherlands. We've requested this change several times, but unfortunately, this isn't possible.

I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page. We've also sent you screenshots of our website, where you agree to a monthly subscription during the self-checkout process, unless it's canceled within the 7-day trial period.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Just be careful of the ongoing subscription if you do not require it. I was charged, but they refunded back, which tells me they are a company of high integrity.

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Mark,

Thank you for your review, we really appreciate it. We're glad we found a solution together.

Avaliado com 5 de um total de 5 estrelas

Cancellation was swiftly enacted.

Cancellation was swiftly enacted.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Natalie,

Thank you for your review, we really appreciate it. You can always easily cancel your subscription by sending us a message or canceling it in your profile :)

Avaliado com 1 de um total de 5 estrelas

Subscription Trap

I signed up to what I thought was a one off check and unknowingly have been paying £9.99 a month for 18 months. There was never an email or notification saying that I had subscribed or indeed any reminder about what was apparently a one month trail or even anything encouraging me to use the service. The first email was today as my card has been locked so the email was asking me to pay. I have never used the service. I might have done if I knew I was paying for it.

Update: they have offered to refund one month if I remove this review! This company make money from "subscription traps" or unwanted subscriptions. A decent company will always send timely reminders and other information about subscriptions. I never even got an email telling me I had subscribed in the first place; only one that I had registered an account. This is probably illegal practice. There is a new law in Uk that will make all of the above illegal so such companies will not be able to get away with such terrible way of doing business. They need to do much better to restore for me any trust in this company than refunding me one month when they have taken about £170 from me without me knowing it.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

We've contacted you personally and unfortunately weren't able to reach a resolution. We're sorry to read your review, even after we've refunded you.

I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
We've also sent you several screenshots, which are indicated during the self-checkout process.

Avaliado com 5 de um total de 5 estrelas

I found this company excellent.

I liked the information from this company and they successfully diagnosed my problem. The exercises are good.
However I did not want to pay every month but they quickly replied to me and cancelled.

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Valerie,

Thank you for your review. Canceling your subscription is of course no problem and can be done at any time.

Avaliado com 5 de um total de 5 estrelas

I was able to figure out what was wrong…

I was able to figure out what was wrong and stated getting help to correct the problem right away. I started feeling better within hours!

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Heather,

It's great to hear you're feeling so much better so quickly. Thank you for your review; we really appreciate it.

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