The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I was abroad and wanted quick answers, not to actually root around and find a physical physio while on holiday. It was helpful and accurate BUT not needed once I was home and had a physiotherapist. Wh... Ver mais
A empresa respondeu
Thank you for your quick response. I have had trouble cancelling subscriptions on other sites. I appreciate that your desire to be of help to people supersedes your desire to keep charging those who... Ver mais
A empresa respondeu
Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Informações de contato
Holanda
- physiocheck.co.uk
4,2
Muito Bom
549 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thanks your response and prompt refund…
Thanks your response and prompt refund was very much appreciated. It has restored my faith in your service.
14 de dezembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Sylvia,
That's great to hear! Our customer service is available 7 days a week and we always respond within one day. We're glad we were able to resolve this together.
Resposta da Physiocheck.co.uk
Hi Bhanodhay,
You're welcome, thank you for your review.
No hassle and easy.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Derek,
Thank you for your review.
Resposta da Physiocheck.co.uk
Hi Emmanuel,
Thank you for your review, we really appreciate it!
Grateful for the clear conversation.
Grateful for the clear conversation.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Jeannie,
Thank you for your review, we really appreciate it.
I got a response within hours resolving…
I got a response within hours resolving my issue completely
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Mandy,
We're glad we found a solution together. Thank you for your review; we really appreciate it.
I did not expect any reply and even…
I did not expect any reply and even less a positive response. I greatly appreciate your quick response and I'm very thankful for this! Have a great day!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Marta,
Thank you for your review. Our customer service is available 7 days a week, and we always respond within one day :)
Your reply and professionalism.
Your reply and professionalism.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi, thank you for your review!
Great physio programme
Great diagnose and exercises that were spot on for relieving my pain. Easy to cancel when I needed to.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Gerard, thank you for your compliments and your review. We really appreciate it.
Prompt reply.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Robin, thank you for your review.
Offers a free trial and you cancel your…
Offers a free trial and you cancel your subscription and they continue to charge you! No response from customer service. Scam.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Kristy,
We have had personal contact.
In your case, it turned out you had created two accounts, with two different email addresses. One account was canceled, but the other wasn't. You were charged for the active account. Once an account is canceled, no more payments are debited from your account.
In addition, you indicate that we are scammers because customer service is not responding. There is a 2-hour difference between your message to us and the review on Trustpilot. Our customer service is available 7 days a week, and we always respond within 1 day. This is of course quite unique.
We have also cancelled the subscription for your other account, so no further payments will be made.
Great customer service…
Website does what it's supposed to but it's just not for me. Had issues on my end cancelling my subscription. Was helped generously by the physio team. If I were in need of their services I would definitely sign up for it.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Zvjezdan,
Thank you for your review, we really appreciate it. We're glad we found a solution together :)
Great assesment
Great assesment, reminders and recommendations. Would like the exercises to change more to keep it interesting.
24 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi,
Thank you for your review and feedback. I'll discuss this with our team.
The promptness of your reply
28 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi, thank you for your review. We really appreciate it!
I didn’t realise at trial stage
I didn’t realise at trial stage, that I had unknowingly subscribed to make monthly payments. It was not my intention to do so. I am thankful for the refund. I need now to unsubscribe.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Anne,
Thank you for your review. We've already been in touch personally.
We're very open and transparent about our pricing. We have a separate pricing page, and I've shown you that during the self-checkout process, we also mention that you agree to a 7-day trial period. If the subscription isn't canceled within the trial period, it will be upgraded to a monthly subscription.
I'm glad we were able to find a solution together.
Helpful in ruling out a major injury…
Helpful in ruling out a major injury involving
A painful knee without recent injury.
19 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Diana,
Thank you for your review!
Great customer service and support
Great customer service and support
25 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Noel,
Thank you for your review, we really appreciate it. We're glad we were able to find a solution together.
Bo provided me with exceptional…
Bo provided me with exceptional customer service. He resolved my issue and concern. I will definitely use physiocheck in the future.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Carla,
Thank you for the review, we really appreciate it. We're glad we were able to resolve it together.
You need to explain that no answer will…
You need to explain that no answer will be given without a fee before asking so many questions. It’s disingenuous.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Max,
We have tried to contact you personally, but unfortunately have not received a response from you.
We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button).
Resposta da Physiocheck.co.uk
Hi,
Thank you for your review, we really appreciate it!
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