Planetneon Avaliações 

The order process was really simple and straightforward and the sign that arrived exceeded expectations. The contact that I had with customer service by email was quick and efficient.

Amazing customer service from Beri at Planet Neon.
All my queries were answered straight away and resolved!
Very impressed and love my neon sign!

Customer service from planet neon was amazing! A big shoutout to Beri who helped up us with all our queries & sorted getting us a dimmer which we forgot to include in original order. Sign is amazing quality and has absolutely made the bar. Highly recommended to anyone who is in need of neon signs, so much choice too on website!

Easy to use website, lots of options, easy to preview your chosen design. Great communication with customer service team, Great quality light, arrived in good time and well packaged.

Great customer service, happy to help when we had queries and replaced a broken cable for free.

Over last two year I have ordered two signs. First one was of poor quality . After a-lot of phone calls and emails they agreed to make a new sign for us. They mentioned they are small business so I wanted to give them another chance so, I ordered one additional sign. Its been six months waiting on delivery. Every-time I ring no one answers the phone. I have left millions of voice mails and sent numerous emails but they keep ignoring and never replied either .
EXTREMELY POOR CUSTOMER SERVICE.

Great service from Planet Neon - they were very responsive and did a super quick turnaround. The finished sign arrived on time and looks great. Would definitely order again!

LOVE, love, love this sign. Excellent quality, and so easy to design and order on the website. There was some confusion over delivery, but emailed them and they responded straight way, and the issue was soo resolved. Would 100% use this company again, and recommend

We did not receive the product and have not yet received a refund. We paid almost £200 - this is theft.

We received our sign very quickly and in the time frame stated. But more importantly, I cannot thank Nihat enough; he was both professional and really understood our expectations. The sign looks wonderful and I cannot thank Nihat enough for making the whole process easy and the care he has taken with our very large and incredible sign! It fits in wonderfully! Thank you Nihat!

Ho ordinato una scritta personalizzata per il 18mo compleanno di mia figlia.
Nonostante i tempi strettissimi, l’insegna è arrivata il giorno richiesto, bellissima, curata nei dettagli e esattamente come da descrizione.
Una fantastica sorpresa che l’ha resa felice!
Il team mi ha assistita con gentilezza e professionalità.
Grazie!

Such a lovely sign and a great customer service to back it up. The sign was received exactly as described. Couldn’t be happier with our choices

Well done for making the journey so easy for me.

Just received a custom made £516 sign from this company and just awful
Was supposed to be cut to shape/letters and just not. Would have looked better just on an acrylic board.
Large sign cut in half send in two pieces resulting in two drivers/plugs
Light tubbing falling out of the grooves
Really bad quality in comparison to all my other signs.
As it’s custom made they won’t do any thing about it
Will have to be binned it’s that bad…!!!!

SCAM!!! For the last two months and a half, we have been trying to fix their unprofessional mistakes - custom neon sign delivered broken AND not complying to the mock up we had agreed upon. They refuse to provide any sort of refund, claiming it's custom and non refundable. They've offered to make a new one but each mock up they email us carries another mistake while our file has all the information necessary for this project.
Delays in answer, we need to insist for each response, they pretend they want to "resolve this in the best way" but keep refusing all the solutions we suggest - even for us to return them the broken original neon sign. We ended up returning the sign at our own expenses - 65£. This is the most unprofessional company that exists. If you want something precise and true to your design - beware and run away. They know all the legal tricks to trap you.

Customer service were great, sending a replacement remote after ours went missing after our wedding.

Very helpful, also helped me with getting lighting right for camera with tips for background & dimmer.

I ordered a custom neon sign for a friend's birthday. She absolutely loved it! The process from start to finish was super easy. The customer service was excellent and delivery was very fast. I would definitely recommend and will be purchasing again.

Fantastic service!
Easy to use website and lots of choice. Customer service team very responsive when asked for update on my order.
Really happy with the neon light exactly as per my order.

Ik bestelde een neon voor in mijn huis, die supersnel werd geleverd - veel sneller dan in de berekening stond- en er ook nog eens heel mooi uitziet, precies zoals ik wilde. Omdat het neonlicht in mijn kamer toch wat te fel bleek, heb ik aan de klantenservice gevraagd of ik daar nog iets aan zou kunnen doen. Ik kreeg binnen 1 minuut antwoord en ze sturen me een dimmer op! Dat vind ik echt uitstekende service!