Redbus Avaliações 290

Worst service.. No time punctuality.. No valu of passengers time... Don't book RR travels in life... Always late so many stops no time limit... Parcels are important than passengers.
Extremely worst 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Worst experience ever !!!

Myself and 2 of my friends booked a ticket from Chennai to Coimbatore with A1 Arthi Transports with vehicle number: " PY05-A0285"
Driver number: +918489934804

We were asked to wait @ opposite to GRT jewelry Tambaram and we were standing there at least 30 mins before bus arrival time.

We even contacted the driver 4 times conveying this information and he confirmed bus in en route and he will call once they reach us.

However, the call came after he crossed us and went almost 3 km's front and he said he will leave us if we don't come right then and now. We had to take an auto to reach the place driver said he was, however he left us without calling. Fortunately, the auto driver caught up with the bus and when we boarded the bus driver behaved with utmost rude manner.

When we asked why he didn't call us and left without us, he stated abusing us, called derogatory terms and even threatened to beat us up.

He asked us not to board the bus and tried to throw us out of the bus saying it is his bus and we should shut up and obey what he says.

After almost 30 mins of debate and heated arguments, we finally boarded.

Is this what hospitality is? Should this how a service minded sector should work?

I'm posting this review here since there wasn't any provision to post a review in RED-BUS and when all these details where conveyed to RED-BUS customer service, no response was there from their end too.

I have traveled a lot to all sorts of places in different transport modes, but this is the worst experience in my life because it traumatized me mentally and me and my friends where at the verge of being physically assaulted.

P.S: For people who would are still panning to book this bus, please keep a good auto driver ready, if not you will never board this bus!

As commented by REDBUS,i shared my experience through mail to the below mentioned email. I got a call and told them to let me know what action REDBUS has taken to avoid such scenario in future. They told me that they would come back, give them some time. Wait is still going on. Would update once REDBUS come back

Booked an Ac/Sleeper bus VRL TRAVELS via Redbus from Pune to Goa on 19/10/2019 couldn’t close a wink of my eyes because of bedbugs there. This is the kind of service they provide for long distance travel. Worst travel experience.

Had a bad day with the way driver has replied for our question on where he is as we have asked him to arrive at our place by 6AM, he was delayed by 2hours due to which our program got delayed too. To be frank, he was good during the travel but we didn't liked his behavior in the morning, Red Bus

‌This post is regarding pathetic and worst red bus service. They are not able to resolve the complaint but let customer suffer a lot with their worst customer care service and lame excuses.Booking is very easy with Red bus but if anything happened later they are not going to help you.
‌ Here is my bad experience with Red Bus
‌We booked 6 ticket through Red Bus from Goa to Pune Ticket No: TN8T53300256 on 14-08-2019,9:00 pm from Mapsa from kadamba travels . I received a call on 14-08-2019 , 6:53pm from kadamba travels +918322714670 that bus has been cancelled please raise refund request on red bus. Same time I called red bus and raised the refund complaint. After 20 days to raised a refund query but still no response from Red Bus in between I had called the red bus more than 14 times to check the status of my query. every time their excuse was we are not able to connect the travel company as they are government bus operator and We are going to escalate your query.. please wait for 48 hrs or 24hrs we call you back but never received a single call from them. Even I talked to their superior Mr Prashant and he told me to wait again for 24 hrs with a fake assurance to look into the matter personally and will inform me. As usual no call back. Rather on 11-09-2019 they closed the complaint that bus was not cancelled so we are not able to refund your money back. I decided to file FIR against Red bus before that i thought to try calling bus operator directly.
‌ Then I called the bus operator Kadamba travels phone no.directly and on very first attempt they received the call and told me to look into the matter. Kadamba travels called me back in just 10 mins and told me to send an email to Red Bus and we will refund you on that. I again called the Red bus thrice and their reply was same please wait for 48 hrs. Then I put direct mail to Red Bus support email I'd and describe that I have talked to bus operator and they ready to refund you just need to put email with my ticket PNR to bus operator. Finally I got my money back with the help of kadamba Travels. Red bus should be blocked with that type of service.. shame on red bus they
‌are not able to resolve opened 2 tickets waited 20 days but no result,with bus operator it get resolved in 10 min. Thanks to Kadamba travels.. I am not gonna book ticket with red bus anymore. Please stop booking with Redbus and book directly with operators. Red bus value your customers, you are nothing without them..

Unnecessary charges!!! End up u paid extra for no reason!!! Pls buy throw the bus terminal official Wed...

Poor service ,even after booking of female seat they always gave me seat with male... always tiered of its poor service

I booked online tickets shivshahi bus from Kalyan to Alibhag. As per showing seat arrangement online，I booked front side of bus. But when caught bus actual seating arrangement is totally different. I got last seat of bus. I travelled with my parents and he suffered backbone issue. After final booking no one ready to adjust. This was very worst experience with red bus online booking. I very disappointed.

It's really bad service booked ticket Hyderabad to Chennai, with travel ticket agent he has booked ticket from redbus, due to some emergency informed to travel agent to cancel ticket he cancelled ticket and said amount will not refund and he said asked to contact to redbuds team bus Timmings was 9pm ticket was booked at 1pm cancelled by 3pm and spoke to redbuds team they said ticket got cancelled and they said 50 percent amount will refund, asked to contact after 3 days now they are saying that my booking details are not able to search.this is worst service cheating people

I booked my ticket through redbus on 16 august 2019 from Amravati to pune of journet date 18 August2019 but becauise of some confusion they send me the ticket of time 6.45 PM and bus operator had the booking in another bus so redbus operator tell me to book another ticket and they will refund my money in 48 hrs but now after so many days still i didnt get my money instead of that redbus operator not ready to give me any response they always tell me that i will get my money refunded in 48 hrs . Its a worst experience ever.

Great drop off and pickup service. Conductor are great and really chill

Its a great pick up and drop off service for the kids

I booked a red bus ticket to Pune and the bus is stuck in middle of high way driver and other guy is trying from last 4 hours to repair this bus but no luck.....for 5-6 hours journey we are waiting from last 4 hour.travels is of sai krupa travels....no ola and Uber service is also available as alternative....

They are more than worst when they are showing bookings for the bus which is already departed when I have called to bus operator they said why you have booked so late and redBus Customer support is very poor they are not picking call and when I started chat with tham they are saying will call you but didn’t get call. After getting money they will not listen to customer this is happened with me twice. So I would recommend not to use redBus there so many good options are available like Paytm Goibibo and so many use them

It has been seven days and still i have not received my refund. When i try to reach the call support all i get to hear is all our agents are busy and you are currently in queue. I never expected redbus to be so irresponsible. I was a regular customer and often booked tickets but this was the first time i cancelled my ticket and this is what i get. I am extremely disappointed

@Ravi Travels 9:40pm Chennai to Thoothukudi 24.07.19.
One hour late due to heavy traffic.
But "Staff behavior also polite and good.
Cleanliness need to improve.
For low budget for mid. Class people I recommend this bus.
Keep it up and keep improving. Thanks

मेने Red Bus के माध्यम से Volvo fully A/C bus बुक की जो की रात 11pm को दिल्ली से चलनी थी मगर वो 1am पर चली उसमे कुछ ऐसे यात्री भी बिठाए जो पूरी रात बस में Smoking और गली गलौज करते हुए गए जिससे बाकी यात्रिओ को काफी परेशानी हुई | बस स्टाफ से शिकायत करने के बावजूद भी उन पर कोई किसी प्रकार की कोई कारवाही नहीं की गई |
#Red_Bus में मेरा #Experience बोहोत ही #जयादा_बुरा था |

Very bad service given by shivshai, waiting for bus in bhuinj from 11.50pm. 3buses passed from no 1stopped, na 1 bus came passed i try to stop him but not stopped, now there is no buses

Very good service of RED BUS ........! OPERATORS OF RED BUS ARE VERY HELPFULL.......! I was late by HALF an hour on boarding point.......! I asked operator of red bus to stop the bus and wait for me for half an hour.....! They waited for me in very respective way.......! THANKS TO RED BUS.............!