Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Ver mais
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Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Ver mais
Matthew was fantastic. He came out to fix our dishwasher and did a brilliant job. Efficient, very knowledgable and really friendly. We would highly recommend.
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Informações de contato
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Reino Unido
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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What a top class experience with the…
What a top class experience with the Repair guys , Rich and Mike.
They replaced the tv screen in such a short period. There manner attitude confidence was totally brilliant. Thankyou very much. A excellent job.
Also to the Office manager Cheryl. From the start she was outstanding. Her communication was excellent very helpful and supportive. A brilliant company.
Many Thanks. I am very happy with this experience 😀

Resposta da Repairguys
Good service and lightning quick…
Good service and lightning quick install and troubleshooting from Scott.
Repair guys are easy to communicate with and overall experience has been very positive.

Resposta da Repairguys
Prompt and efficient service
Prompt service .
Polite and efficient technician with good communication

Resposta da Repairguys
Faulty tumble dryer
Faulty tumble dryer, they rang and organised a repair for as soon as possible! Which is as really good! Matthew came round and repaired the tumble dryer. Good chat, friendly. Can’t complain just what was expected.

Resposta da Repairguys
After reporting the faulty TV to John…
After reporting the faulty TV to John Lewis under their guarantee they arranged for the Repairguys to inspect the TV. Scott turned up and indicated what he thought the fault was and would take it back to be repaired. This repair was done and Scott returned the TV

Resposta da Repairguys
Amazing service, highly recommend
Matthew was friendly, quick and efficient. He is very polite and patient and always happy to share his knowledge to widen the lifespan of your appliances and I can not recommend him enough!

Resposta da Repairguys
The excellence of this company's…
The excellence of this company's customer service cannot be overstated! Every interaction I have had with them has been extremely helpful and friendly. On my first call Darren was great trying to help sort out the warrantee so that I wouldn't be saddled with the repair cost. Then either Richard or Nicholas (I am so sorry I can't remember your name) went above and beyond at the very end of the day on a Friday to sort stuff out for me. He didn't try to rush me off the phone so that he could go home, and was instead patient and helpful until the situation was sorted. Both the lovely Pete and the equally lovely Hayden, the engineers who came to look at the freezer, were fantastic. Knowledgeable, honest and helpful. I really cannot recommend these guys enough. After initially trying to speak to someone at Samsung, which left me frustrated, fuming, and none the wiser, it was a breath of fresh air to speak to the chaps at the Repair Guys. Can't thank you all enough.

Resposta da Repairguys
Very nice man and very helpful.mademe…
Very nice man and very helpful.mademe aware of what he was saying

Resposta da Repairguys
Thank you Matthew 🙏 Got on the job…
Thank you Matthew 🙏 Got on the job straight away and communicated what was wrong with the washing machine.
Dishwasher was sorted very quickly with no issues.
Cheers !

Resposta da Repairguys
Excellent service
I have nothing but positive things to say about the whole journey in getting my TV repaired. From the initial report through to the repair visit I have been delighted. Great communication, professional service and a successful repair. Although I hope not to need this service again, if I do, I’ll be back like a shot.
Thoroughly recommended.

Resposta da Repairguys
First Class Service
Hayden texted me with a time window which meant I could leave work and be at home for when he arrived. Hayden arrived on time and I explained to him with the issue was with my washing machine. He explained to me what it could be and luckily enough he had a spare part.After he fixed the machine he put it back in the position it was and explained what he had done to fix it. This was a stress free visit and everything went smoothly. I would definitely recommend these guys

Resposta da Repairguys
Replacement LG TV Screen
Great customer service support from Ange and Scott who replaced our 3 month old LG TV screen. He was very prompt and professional and communicated on arrival time. Would definitely recommend The Repair Guys

Resposta da Repairguys
Scott was very professional and very…
Scott was very professional and very polite

Resposta da Repairguys
Brilliant service
Today Matthew came to fix my cooker, he arrived when he said he would, he fixed my cooker within minutes and was such a wonderful and polite man. Deserves a medal for putting up with my dogs also.

Resposta da Repairguys
Warranty repair for Panasonic microwave
The pickup and delivery was very easy, Scott gave me plenty of notice. He was very careful with my microwave and placed it where it needed to go on its return. He explained what had been replaced, which included a bulb which was just out of warranty but they kindly replaced that too. I would be very happy to use them again should I need to.

Resposta da Repairguys
Mathew from Repair Guys was great
Mathew from Repair Guys was great. Friendly, informative and very thorough. He explained the whole process with me and worked swiftly. After over a week with no washing machine when the machine is only 8 months old it was a relief that Mathew could fix it. Would definitely recommend. Thank you.

Resposta da Repairguys
Mathew was very helpful and…
Mathew was very helpful and knowledgeable.

Resposta da Repairguys
I fully recommend the repair guys
Matthew is a really knowledgeable guy, he's efficiently quick and cleans up after himself, I fully recommend the repair guys!

Resposta da Repairguys
Great communication for arrival time.
Great communication for arrival time.
Great friendly service
Would definitely recommend

Resposta da Repairguys
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