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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Ver mais

Avaliado com 5 de um total de 5 estrelas

Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Matthew was fantastic. He came out to fix our dishwasher and did a brilliant job. Efficient, very knowledgable and really friendly. We would highly recommend.

Avaliado com 5 de um total de 5 estrelas

My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos

Escrito pela empresa

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

364 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(364)

336 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

What a top class experience with the…

What a top class experience with the Repair guys , Rich and Mike.
They replaced the tv screen in such a short period. There manner attitude confidence was totally brilliant. Thankyou very much. A excellent job.

Also to the Office manager Cheryl. From the start she was outstanding. Her communication was excellent very helpful and supportive. A brilliant company.

Many Thanks. I am very happy with this experience 😀

27 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

Thank you for your review, I'm very pleased to hear such comments about our staff, and I'll pass these on to them. We're always here if you ever need us again.

Avaliado com 5 de um total de 5 estrelas

Good service and lightning quick…

Good service and lightning quick install and troubleshooting from Scott.

Repair guys are easy to communicate with and overall experience has been very positive.

27 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

Thank you for your review, that's really nice to hear! I'll pass the praise on to Scott.

Avaliado com 5 de um total de 5 estrelas

Faulty tumble dryer

Faulty tumble dryer, they rang and organised a repair for as soon as possible! Which is as really good! Matthew came round and repaired the tumble dryer. Good chat, friendly. Can’t complain just what was expected.

27 de abril de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thanks for the review

Avaliado com 5 de um total de 5 estrelas

After reporting the faulty TV to John…

After reporting the faulty TV to John Lewis under their guarantee they arranged for the Repairguys to inspect the TV. Scott turned up and indicated what he thought the fault was and would take it back to be repaired. This repair was done and Scott returned the TV

7 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

Thank you for the review

Avaliado com 5 de um total de 5 estrelas

Amazing service, highly recommend

Matthew was friendly, quick and efficient. He is very polite and patient and always happy to share his knowledge to widen the lifespan of your appliances and I can not recommend him enough!

24 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

The guidance and advice is all part of the service and we are happy to have been able to help

Avaliado com 5 de um total de 5 estrelas

The excellence of this company's…

The excellence of this company's customer service cannot be overstated! Every interaction I have had with them has been extremely helpful and friendly. On my first call Darren was great trying to help sort out the warrantee so that I wouldn't be saddled with the repair cost. Then either Richard or Nicholas (I am so sorry I can't remember your name) went above and beyond at the very end of the day on a Friday to sort stuff out for me. He didn't try to rush me off the phone so that he could go home, and was instead patient and helpful until the situation was sorted. Both the lovely Pete and the equally lovely Hayden, the engineers who came to look at the freezer, were fantastic. Knowledgeable, honest and helpful. I really cannot recommend these guys enough. After initially trying to speak to someone at Samsung, which left me frustrated, fuming, and none the wiser, it was a breath of fresh air to speak to the chaps at the Repair Guys. Can't thank you all enough.

20 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

Thank you for this awesome review. It means a great deal to hear this type of feedback about the team involved in your repair.

Avaliado com 5 de um total de 5 estrelas

Excellent service

I have nothing but positive things to say about the whole journey in getting my TV repaired. From the initial report through to the repair visit I have been delighted. Great communication, professional service and a successful repair. Although I hope not to need this service again, if I do, I’ll be back like a shot.

Thoroughly recommended.

22 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

It lovely to receive a review like this, thank you for taking the time to review our service

Avaliado com 5 de um total de 5 estrelas

First Class Service

Hayden texted me with a time window which meant I could leave work and be at home for when he arrived. Hayden arrived on time and I explained to him with the issue was with my washing machine. He explained to me what it could be and luckily enough he had a spare part.After he fixed the machine he put it back in the position it was and explained what he had done to fix it. This was a stress free visit and everything went smoothly. I would definitely recommend these guys

3 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

Thank you for the review and we are happy to have helped

Avaliado com 5 de um total de 5 estrelas

Replacement LG TV Screen

Great customer service support from Ange and Scott who replaced our 3 month old LG TV screen. He was very prompt and professional and communicated on arrival time. Would definitely recommend The Repair Guys

14 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

We are happy that we could have helped and thank you for taking the time to review us

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Today Matthew came to fix my cooker, he arrived when he said he would, he fixed my cooker within minutes and was such a wonderful and polite man. Deserves a medal for putting up with my dogs also.

17 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

If you ask the engineers, dogs are always the best part of visiting a customers home! Thank you for the review

Avaliado com 5 de um total de 5 estrelas

Warranty repair for Panasonic microwave

The pickup and delivery was very easy, Scott gave me plenty of notice. He was very careful with my microwave and placed it where it needed to go on its return. He explained what had been replaced, which included a bulb which was just out of warranty but they kindly replaced that too. I would be very happy to use them again should I need to.

16 de abril de 2026
Avaliação não solicitada
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Resposta da Repairguys

Thank you for giving us a glowing review, we are happy to have been able to help

Avaliado com 5 de um total de 5 estrelas

Mathew from Repair Guys was great

Mathew from Repair Guys was great. Friendly, informative and very thorough. He explained the whole process with me and worked swiftly. After over a week with no washing machine when the machine is only 8 months old it was a relief that Mathew could fix it. Would definitely recommend. Thank you.

2 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Repairguys

Thank you for the review, we are happy to have helped

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