Roomia Self Storage  Avaliações 1.307

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process. It has been great to access everything via my phone a... Ver mais

Avaliado com 5 de um total de 5 estrelas

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kri... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Garagem
  2. Garagem de Carros
  3. Loja de embalagens para mudanças
  4. Loja de materiais para empacotamento
  5. Armazenamento de trailers
  6. Depósito

Sobre Roomia Self Storage

Escrito pela empresa

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Escrito pela empresa

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Informações de contato


4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Craig and the team were great

Craig and the team were great

17 de abril de 2026
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Resposta da Roomia Self Storage

Thank you for the feedback. We’re glad Craig and the team could help make your storage experience a positive one.

Avaliado com 5 de um total de 5 estrelas

Sarah the lady on reception is awesome

Sarah the lady on reception is awesome. I gave my 2 weeks notice and she waived the 2 week notice fee to help make things easier for me. Definitely recommend

20 de abril de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

Thank you for sharing this. Sarah always looks for ways to genuinely help our customers, especially when things are a bit stressful. We’re glad she could make things easier for you and we really appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

16 de abril de 2026
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Resposta da Roomia Self Storage

Thanks for the 5 stars. We’re glad you had a great experience with Roomia and our self storage service.

Avaliado com 5 de um total de 5 estrelas

Excellent

Mark was a great help in getting us set up with the right sized unit for our needs and made the process seemless. Unit itself was in a as new condition.

18 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks for the great feedback. Choosing the right storage unit makes all the difference, so it’s great to hear Mark could help guide you. We’re also pleased you found the unit in excellent condition.

Avaliado com 5 de um total de 5 estrelas

Perfect storage facility

Roomia took over from Storage King a couple months ago. The process was seamless for me as a customer. Clear and good communication.
The storage unit was perfect. I stored my belongings for about a year and everything was in good condition afterwards.
Lastly the staff are very friendly, special mention of Natasha who offered to sweep my unit for me at the end of my lease because I was anxious to see my granddaughter who had broken her collarbone. Thank you so much for that.
I would highly recommend the company for any storage needs.

18 de abril de 2026
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Resposta da Roomia Self Storage

Thank you for such a thoughtful review. We’re really pleased the transition to Roomia was seamless for you and that your belongings stayed in great condition during your time with us. Natasha will really appreciate the mention, she genuinely cares about our customers and moments like this matter. We hope everything is going well with your granddaughter and thank you again for the recommendation.

Avaliado com 5 de um total de 5 estrelas

Thank you

Brian and Kriesha were very helpful and made our induction day easy, which is why our moving day went smoothly.

18 de abril de 2026
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Resposta da Roomia Self Storage

Thanks for the feedback. A smooth move in day makes all the difference, so we’re glad Brian and Kriesha could help set everything up properly from the start.

Avaliado com 5 de um total de 5 estrelas

Long term storage.

Where able to get a unit when needed. Staff very friendly and helpful.Easy to use with 24 hour access. Trolleys to help get to the storage unit. Price is ok only issue was having to pay extra for insurance. It seems very safe so I am confused by that.

18 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you for your feedback and for choosing Roomia for your long term storage. We’re glad you found the facility easy to use and the team helpful.

In relation to storage protection, while our facilities are designed with strong security measures, we can’t control every possible circumstance such as unforeseen events or what others may store. For that reason, protection is offered as an option so customers can choose what suits their belongings and peace of mind. Many customers already have cover under their home and contents insurance, while others prefer the additional protection.

If you’d ever like to talk it through, our team is always happy to help.

Avaliado com 5 de um total de 5 estrelas

No complaints

No complaints, very happy

15 de abril de 2026
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Resposta da Roomia Self Storage

Thank you for the great feedback. We’re so glad to hear you’re happy with your storage unit and experience at Roomia. If you ever need anything, our team is always here to help.

Avaliado com 5 de um total de 5 estrelas

Staff is very helpful and very…

Staff is very helpful and very knowledgeable. Storage facility is also very easy to use and clean. One stop shop for all your storage needs.

Thanks

17 de abril de 2026
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Resposta da Roomia Self Storage

Thanks so much for your kind words. Our team takes pride in making self storage simple, clean and easy to use. It’s great to hear you found everything you needed in one place. We really appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Very very Good

14 de abril de 2026
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Resposta da Roomia Self Storage

Thank you for the 5 stars. We’re glad you had a great experience with Roomia and your storage unit.

Avaliado com 5 de um total de 5 estrelas

Always easy to deal with

Always easy to deal with the staff, great storage options and easy storage process.

10 de abril de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

We love hearing this. Making storage easy and stress free is exactly what we aim for. Thanks for choosing Roomia and for recognising the team.

Avaliado com 5 de um total de 5 estrelas

Excellent system for access

Excellent system for access, no worrying about losing padlocks, great customer service.

16 de abril de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks for the feedback. Our smart access system is designed to make self storage more convenient and secure, so it’s great to hear it’s working well for you. We’ll pass on your kind words to the team.

Avaliado com 5 de um total de 5 estrelas

friendly/accomodating

friendly/accomodating
so far everything seems easy
great unit position, by chance, but great, none-the-less.

16 de abril de 2026
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Resposta da Roomia Self Storage

Thanks for sharing your experience. We’re glad everything has been easy so far and that you landed a great storage unit. Our team is always here if you need anything along the way.

Avaliado com 5 de um total de 5 estrelas

The Roomia Storage St Mary location…

The Roomia Storage St Mary location offers a convenient self storage solution at an affordable rate. The sign up process was very quick, simple and painless, and the facility is modern, clean and easy-to-navigate.

13 de abril de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks for the great feedback on our St Marys self storage facility. We’re really pleased to hear the sign up process was quick and easy, and that you found the facility clean and easy to navigate. We aim to make storage simple from start to finish.

Avaliado com 5 de um total de 5 estrelas

My very first time using a storage unit…

My very first time using a storage unit absolutely love how secure it is how easy it was to setup and how friendly and understanding the staff and management are
highly recommended this company

16 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Welcome to self storage and thank you for trusting Roomia for your first experience. We know it can feel like a big step, so it’s great to hear you found it secure, easy to set up and supported by our team. We really appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Easygreat process,very happy

Easy process,very happy

26 de março de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you. We’re so glad the process was easy and that you’re happy with your storage unit at Roomia.

Avaliado com 5 de um total de 5 estrelas

Amazing Store Manager Kim

Kim the Store manager was such a beautiful person, I felt she went above and beyond to ensure I knew everything and made the process extremely smooth.

14 de abril de 2026
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Resposta da Roomia Self Storage

Thank you for the lovely feedback about Kim. She genuinely cares about making the storage experience smooth and easy, so it’s great to see this recognised. We’ll be sure to share this with her.

Avaliado com 5 de um total de 5 estrelas

Roomia Butler 5 stars

After researching storage solutions for a few weeks, comparing prices and services provided, I settled on Roomia in Butler- and so happy with the choice. I was provided with a complimentary moving van for the day, a very clean unit and I was impressed with the bluetooth tech in the facility.
Scott provided exceptional customer service, took the time to explain everything and with his knowledge, helped me pick the right size storage space.
I will be recommending Scott and his team at Roomia Butler for anyone who needs storage solutions.

15 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you for taking the time to share such a detailed review of your experience at Roomia Butler. It’s great to hear that after comparing options, you found the right fit with us. From the complimentary move in van to the smart access technology and clean storage units, we aim to make the whole process as smooth as possible. Scott and the team will really appreciate the shout out.

Avaliado com 5 de um total de 5 estrelas

Highly recommend Roomia Minchinbury

Highly recommend Roomia Minchinbury. The whole process was smooth and no question was left unanswered. If uou are looking for somewhere to store items big small and in between contact the team

15 de abril de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks for recommending Roomia Minchinbury. We’re glad the process was smooth and that the team could answer all your questions. Whether it’s big or small storage, we’re always here to help.

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