Roomia Self Storage  Avaliações 1.310

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process. It has been great to access everything via my phone a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kri... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Garagem
  2. Garagem de Carros
  3. Loja de embalagens para mudanças
  4. Loja de materiais para empacotamento
  5. Armazenamento de trailers
  6. Depósito

Sobre Roomia Self Storage

Escrito pela empresa

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Escrito pela empresa

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Informações de contato


4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Roomia Butler 5 stars

After researching storage solutions for a few weeks, comparing prices and services provided, I settled on Roomia in Butler- and so happy with the choice. I was provided with a complimentary moving van for the day, a very clean unit and I was impressed with the bluetooth tech in the facility.
Scott provided exceptional customer service, took the time to explain everything and with his knowledge, helped me pick the right size storage space.
I will be recommending Scott and his team at Roomia Butler for anyone who needs storage solutions.

15 de abril de 2026
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Resposta da Roomia Self Storage

Thank you for taking the time to share such a detailed review of your experience at Roomia Butler. It’s great to hear that after comparing options, you found the right fit with us. From the complimentary move in van to the smart access technology and clean storage units, we aim to make the whole process as smooth as possible. Scott and the team will really appreciate the shout out.

Avaliado com 5 de um total de 5 estrelas

Highly recommend Roomia Minchinbury

Highly recommend Roomia Minchinbury. The whole process was smooth and no question was left unanswered. If uou are looking for somewhere to store items big small and in between contact the team

15 de abril de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

Thanks for recommending Roomia Minchinbury. We’re glad the process was smooth and that the team could answer all your questions. Whether it’s big or small storage, we’re always here to help.

Avaliado com 4 de um total de 5 estrelas

Good facilities

Good facilities
Issue around how long it took to register with some hiccups occurring. Eventually all ok.

11 de abril de 2026
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Resposta da Roomia Self Storage

Thank you for your feedback. We’re glad everything was sorted in the end, and we appreciate your patience during the sign up process. As part of a recent system transition, there were a few initial hiccups, and we’re continuing to refine the experience to make storing with Roomia as seamless as possible.

Avaliado com 1 de um total de 5 estrelas

Self Storage or boarding house?

When your company pays for a storage facility, and you turn up and see people living in a few of the units, then my confidence in security and personal safety becomes an issue. Reported to some manager "josh" it was like talking to a deer in headlights. Weird response. I can't send my wife or my PA on her own anymore.

18 de março de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Hi Albert,
Thank you for your review. We note this is a concern you’ve raised across multiple channels over the past few weeks, and we have responded to you directly on each occasion.

To be clear, we do not support or permit anyone living in storage units. This is a breach of our lease agreement and, where identified, is addressed immediately, including termination of access.

We also recognise the broader context, that people may be experiencing difficult circumstances, and situations like this are handled carefully and respectfully, including with regard to privacy.

In relation to your interaction with Josh, we’re sorry you felt the response was not what you expected. Josh is a valued team member who is consistently recognised in customer feedback, and in this instance would have been managing a sensitive situation appropriately.

We understand your concerns around safety and confidence, and we apologise for the way this has made you feel. Please be assured that security and the wellbeing of our customers is a priority across all our facilities.

As this matter has been addressed across a number of channels, we won’t repeat the detail here. If there’s a specific outcome you’re seeking, please let us know directly and we’ll do our best to assist.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Peter at Chirnside Park facility was very helpful and great to deal with.

10 de abril de 2026
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Resposta da Roomia Self Storage

Thanks so much for your review. We’re really glad Peter made your experience at Roomia Chirnside Park easy and enjoyable.

We appreciate you choosing Roomia.

Avaliado com 5 de um total de 5 estrelas

Friendly effective service 10/10 clean…

Friendly effective service 10/10 clean and tidy organisation highly recommended

13 de abril de 2026
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Resposta da Roomia Self Storage

Thanks for the great feedback. We’re so pleased you found the service friendly and efficient, and that the facility was clean and well maintained.

We really appreciate the recommendation and are always here to help with your storage needs.

Avaliado com 5 de um total de 5 estrelas

Very happy with Roomia Butler

Very happy with Roomia Butler. Dee & Scott the manager were both very courteous & helpful. The facilities are clean & easily accessible via the app. The unit was an ideal size for my needs.

31 de março de 2026
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Resposta da Roomia Self Storage

Thanks so much for your review and for choosing Roomia Butler. We’re really pleased to hear you’ve had a great experience.

Dee and Scott will appreciate the kind words.

Avaliado com 5 de um total de 5 estrelas

Vicki was too good at her job

Vicki was too good at her job. So easy to deal with. Got signed up to a storage unit within 5 mins of being there. Awesome boss. Thank you vicki

13 de abril de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Love this, thank you! 😊
Vicki really does make things easy, and we’re so glad you had such a smooth experience getting set up.

We’ll be sure to pass this on to her !

Avaliado com 5 de um total de 5 estrelas

I’ve had an excellent experience over…

I’ve had an excellent experience over the years. I’ve just packed up my fourth storage unit, and the level of customer service has always been outstanding.
Maria was particularly wonderful to deal with, friendly, professional, and incredibly helpful. Nothing was ever a bother, and she made the whole process smooth and stress free.
I highly recommend Roomia Storage to anyone looking for reliable and well managed storage solutions. I will definitely be returning for any future storage needs.

10 de abril de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you so much for your kind words and for trusting us across multiple units over the years, it really means a lot. 😊

We’re so glad Maria could make the experience smooth and stress-free for you, we’ll be sure to pass this on to her.

Wishing you all the best, and we’d love to welcome you back anytime you need a little extra space!

Avaliado com 5 de um total de 5 estrelas

I was served by Debbie at roomia in st…

I was served by Debbie at roomia in st Mary’s. Her kindness & service was great. Today I tried it for the first time it was very easy. Thank you roomia & Debbie. Regards and Patrick.

11 de abril de 2026
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Resposta da Roomia Self Storage

Thanks so much for your kind words.
We’re so glad your first experience was an easy one and that Debbie made you feel so well looked after.

We’ll be sure to pass this on to her. Thanks again for choosing Roomia!

Avaliado com 5 de um total de 5 estrelas

Vicki was more than helpful

Vicki was more than helpful. She made it easy to find my unit and was a hoot to be around. Couldn’t recommend this place more. Thanks Vicki!

10 de abril de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks so much for the great feedback! 😊
We’re glad Vicki could make things easy (and enjoyable!)

We really appreciate the recommendation and will pass this on to her!

Avaliado com 5 de um total de 5 estrelas

Needed to get larger space

Needed to get larger space. Was no problem very happy

9 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks for sharing! 😊
Glad we could make the move to a larger space easy for you, that’s exactly what we’re here for.

We appreciate you choosing Roomia!

Avaliado com 5 de um total de 5 estrelas

They was bloody good

8 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Love it, straight to the point! 😄
Thanks so much for the feedback, we really appreciate it and are glad you had a great experience.

Avaliado com 5 de um total de 5 estrelas

Great storage option

Good service. Easy access.

8 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks so much! 😊
Great to hear you found everything easy and the service helpful, that’s exactly what we aim for.

We appreciate you choosing Roomia!

Avaliado com 5 de um total de 5 estrelas

Very nice staff and very easy to access…

Very nice staff and very easy to access at any time.

3 de abril de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thanks so much! 😊
We’re glad you found the team friendly and access nice and easy, that’s exactly what we aim for.

We appreciate you choosing Roomia!

Avaliado com 5 de um total de 5 estrelas

Helpful staff and excellent facilities

Both ladies were very pleasant & helpful & my visits to store my goods over the Easter weekend ran smoothly.

2 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you for the lovely feedback. Great to hear everything ran smoothly over the weekend and the team looked after you.

Avaliado com 5 de um total de 5 estrelas

Very helpful and considerate

Very helpful and considerate. I would recommend to anyone who needs a storage and room to grow in their ventures 🙏

1 de abril de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you for the kind words! We’re really glad the team could support you. Appreciate the recommendation 😊

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