Roomia Self Storage  Avaliações 1.317

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process. It has been great to access everything via my phone a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Garagem
  2. Garagem de Carros
  3. Loja de embalagens para mudanças
  4. Loja de materiais para empacotamento
  5. Armazenamento de trailers
  6. Depósito

Sobre Roomia Self Storage

Escrito pela empresa

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Escrito pela empresa

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Informações de contato


4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Exceeded all my expectations,sarah and…

Exceeded all my expectations,sarah and vicki was super friendly and helpful ,i highly recommend

26 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

Thank you for the great review! We're delighted to hear Sarah and Vicki provided such friendly and helpful service.

We really appreciate the recommendation and are glad we could exceed expectations.

Avaliado com 5 de um total de 5 estrelas

Best self storage around

Was such a quick and easy process to book, Jessica was friendly, with such amazing customer service. The prices were the best around the area. This is a definitely a place I would recommend to family and friends. Thank you Roomia Springfield!

27 de fevereiro de 2026
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Resposta da Roomia Self Storage

Thank you for the fantastic feedback! We're so pleased Jessica was able to make the process quick and easy and help you find the right storage solution.

We appreciate your recommendation and are glad you chose Roomia Springfield.

Avaliado com 5 de um total de 5 estrelas

Sara and vicki are roomia legends

I recently used Roomia at their Minchinbury location and had an excellent experience from start to finish.

The facility is clean, secure, and very well maintained. The entire process was smooth and straightforward, with clear communication throughout. Sarah and Vicki were especially helpful, professional, and always quick to respond to any questions. They made everything simple and stress-free.

I highly recommend Roomia Minchinbury to anyone looking for reliable and well-managed storage. Thank you again for the great service!

4 de março de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

Thank you for such a thoughtful review. We're thrilled to hear you had a smooth experience and that Sarah and Vicki made such a positive impression.

Providing clean, secure and well-managed storage is very important to us, so it's great to hear this reflected in your experience.

Thanks again for recommending Roomia Minchinbury.

Avaliado com 5 de um total de 5 estrelas

Easy to set up in a stressful time of…

Easy to set up in a stressful time of need. Great support from the company showing us how to use the app and where to find things too. Great variety of sizes too.

25 de fevereiro de 2026
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Resposta da Roomia Self Storage

Thank you for your kind words! We’re glad our team could make your storage setup easy during a stressful time.

Avaliado com 4 de um total de 5 estrelas

It was easy to book/reserve a unit

It was easy to book/reserve a unit. Friendly service.The only drawback is the Genie entry app I tried four times to get it to work and failed, the staff also tried. The app download ok and you update your data ok but when you press the button on the app to open the gate it comes up as an error. This is an important feature if you're in a normal vehicle you can easily enter your passcode into the keypad. However, if you are in a truck you need to get out of the truck to enter the passcode.

23 de fevereiro de 2026
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Resposta da Roomia Self Storage

Thank you for your feedback and for highlighting our friendly service. We’re sorry you experienced issues with the entry app, that’s not the experience we want for you. Our team would love to assist further and make sure your access is seamless on your next visit.

Avaliado com 5 de um total de 5 estrelas

The gentleman who helped me was a great…

The gentleman who helped me was a great help and got me into a unit that was fitted for my needs. Place is clean and well presented. I have nothing bad to say about this place and I would recommend useing this place for anyone considering it

24 de fevereiro de 2026
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Resposta da Roomia Self Storage

Thank you for the recommendation! We’re so pleased our team helped match you with the right storage unit and that you found the facility clean and welcoming. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Simple and easy to access.

Simple and easy to access.

21 de fevereiro de 2026
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Resposta da Roomia Self Storage

We appreciate your feedback! Simple, easy access is a big part of our commitment to convenient and secure self storage, so it’s great to hear it worked well for you.

Avaliado com 5 de um total de 5 estrelas

Quick easy clean organised highly…

Quick easy clean organised highly recommend

24 de fevereiro de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you for the recommendation! We’re so glad you found everything quick, easy, clean and organised — that’s exactly the experience we aim to create. We appreciate you choosing Roomia.

Avaliado com 5 de um total de 5 estrelas

Friendly and Helpful Staff

Easy registration, easy access, friendly, helpful and accommodating staff. Full tour of the Facility. For a first timer like myself, I was a bit hesitant but the staff at St Mary's, they are great! Thank you Josh.

25 de fevereiro de 2026
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Resposta da Roomia Self Storage

Thank you for sharing this — we love hearing that your first storage experience felt easy and supported. Josh will be so pleased to know he made you feel comfortable and confident from the start. We’re always here if you need anything along the way.

Avaliado com 5 de um total de 5 estrelas

Easy!

Simple, straight forward process and added bonus was the 3 month reduced rate! Excellent service and support!

17 de fevereiro de 2026
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Resposta da Roomia Self Storage

We’re so glad the process felt simple and straightforward — that’s exactly how storage should be. Great to hear you enjoyed the reduced-rate offer too. Thanks for choosing Roomia and for your kind feedback.

Avaliado com 5 de um total de 5 estrelas
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Resposta da Roomia Self Storage

Thank you for your review! We’ll be sure to pass your kind words on to Mark — he’ll really appreciate it. We’re glad he could help make your experience a positive one.

Avaliado com 5 de um total de 5 estrelas

Staff was friendly,our storeage was…

Staff was friendly,our storeage was clean on arrival, easy access, felt that our belongings were safe.

23 de fevereiro de 2026
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Resposta da Roomia Self Storage

Thank you for sharing this. Knowing you felt welcomed, found your unit clean, and felt confident your belongings were safe means a lot to us. We’re so pleased we could provide that peace of mind.

Avaliado com 4 de um total de 5 estrelas

From reception response to finalising…

From reception response to finalising storage Jenny was incredibly helpful and supportive. Prices reasonable and comparable.

23 de fevereiro de 2026
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Resposta da Roomia Self Storage

We truly appreciate your kind words. Jenny will be delighted to hear she could support you through the process — she cares deeply about making things easy and reassuring for our customers. Thanks for choosing Roomia.

Avaliado com 5 de um total de 5 estrelas

Everyone has been so helpful

Everyone has been so helpful

20 de fevereiro de 2026
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Resposta da Roomia Self Storage

Thank you for your lovely feedback. Our team is always here to help, so it means a lot to know you felt supported throughout your experience.

Avaliado com 5 de um total de 5 estrelas

5 stars without a doubt

It was great to have 24 hour access and the freight elevator certainly took the stress out of having my storage unit on the second floor. The premises are great and the price was excellent in comparison to other storage facilities.

23 de fevereiro de 2026
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Resposta da Roomia Self Storage

Five stars — thank you so much! We’re thrilled the 24-hour access and elevator made your move easier and less stressful. Providing practical features alongside great value is exactly what we aim for. We appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Very friendly

Very friendly, easy to communicate

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you! It’s wonderful to hear that reflected in your experience.

Avaliado com 5 de um total de 5 estrelas

Lovely clean premises with helpful staff

Lovely clean premises. Ideal position just off the highway with easy access. But the highlight of our experience was the staff especially Vicki who was so helpful and calmly addressed all my concerns. I would definitely recommend this storage facility.

18 de fevereiro de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

We really appreciate your thoughtful review. It’s great to hear the location and facilities suited you, and we’ll be sure to share your kind words with Vicki — she’ll be so pleased she could help put your mind at ease. Thanks for recommending us.

Avaliado com 5 de um total de 5 estrelas

Top class facilities with modern touches.

The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were met.
We chose Roomia because it just felt more personal. The small touches like trolleys and packing necessities are or high standards. The facilities are modern, clean and well secure.
I would definitely recommend them to anyone.

17 de fevereiro de 2026
logotipo da Roomia Self Storage

Resposta da Roomia Self Storage

Thank you for such a generous review. We’re especially glad you felt the personal touch — that’s at the heart of what we do. Our team will be thrilled to know their care and attention made a difference, and we’re delighted the facilities and little extras helped make your experience a great one.

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