Jon has been super helpful with my TentBox experience. Sadly had to return it, as I couldn’t get the box on my car by myself. However throughout the full process he’s been so speedy with responses and... Ver mais
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Veja o que dizem as avaliações
I guess Tentbox is the only company I dealed within UK with the highest solution focused team for customers. Absolute star customer service. You feel every step of the way they are supporting you behi... Ver mais
A empresa respondeu
So far we are very impressed with Tentbox. Everything we have ordered has been delivered quickly and has been as described. We haven’t used been away with everything yet but plan to in a couple of wee... Ver mais
Following a difficult spring and summer due to a bereavement we were a bit more ready to explore the tentbox. I’ve been flip flopping for a couple of weeks what the best option is for us. Jade provi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- também em
- Loja de artigos esportivos
- Loja de artigos para esportes ao ar livre
- Operador de turismo
Sobre TentBox
Escrito pela empresa
JOIN THE ADVENTURE
About Us
Established in 2016, TentBox is at the forefront of the roof tent market. As a company we pride ourselves on our high performance products, and have an absolute passion for our growing community. We were founded by two brothers, Ollie and Neill Shurville, who have a love for the outdoors and wanted to make TentBoxing accessible to all.
Community
Our mission is to build an inclusive community of TentBoxers across the world. There are currently over 10,000 happy TentBoxers, and we have regular community meet-ups throughout the year.
Hassle-free camping
There is a TentBox model for every car, so you can literally turn any car into a camper. Popping up in just a matter of seconds, with an inbuilt mattress, TentBox takes all of the faff out of camping.
UK Customer Service
Our team is based entirely in the UK and have fantastic product knowledge. We’re ready to answer any question you can throw at us, and our aim is to ensure your journey to becoming a TentBoxer is as smooth as possible.
Our 5-Year Warranty
5-year extended warranty on all TentBox models.
We're always here to help. Our awesome 5-year extended warranty covers you for defects in materials and workmanship arising under normal use of our TentBox products. Supported by our expert team, we get any issues resolved quickly and fairly, doing everything we can to keep you adventuring with your TentBox!
Informações de contato
Roman House, 39 Botley Rd, SO52 9AE, Southampton, Reino Unido
- 02382205777
- support@tentbox.com
- tentbox.com
4,8
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything about the experience was easy
Everything about the experience was easy
16 de setembro de 2026
Resposta da TentBox
Hey Phillip,
Thank you for the lovely review 😀
It is fantastic to hear that everything about your experience was so easy!
If you ever need any assistance or gear for your future adventures, please feel free to drop us a line ✨
Happy TentBoxing
The TentBox Team
Absolute star team
I guess Tentbox is the only company I dealed within UK with the highest solution focused team for customers. Absolute star customer service. You feel every step of the way they are supporting you behind. I received a total refund for roof bars that ı purchased more than a year ago. They could simply ignore the fault but instead, they valued customer satisfaction and safety over money that prooves the professionalism. Definitely recommend Tentbox. Really! One of a kind in UK!
7 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Merve,
Thank you so much for leaving us such an incredible review 🧡
It means the world to hear that you feel so supported by our team and that we could get your roof bar issue resolved so smoothly! Customer safety and satisfaction will always be our top priorities, so hearing that we stand out as one of a kind in the UK is such a wonderful compliment.
We hope you have plenty of brilliant road trips ahead! If you ever need anything else in the future, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
Se I soldi non fanno la felicità..
Se I soldi non fanno la felicità... La cargo 2.0 sì. Happy! Ng
30 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Ciao Nicoletta,
Grazie per questa recensione fantastica 🧡
Adoriamo questo detto e non potremmo essere più d’accordo! È fantastico sapere quanto sei soddisfatta del tuo Cargo 2.0.
Speriamo che ti regali tanti viaggi su strada e avventure straordinarie. Se dovessi aver bisogno di qualcosa, non esitare a contattarci ✨
Buon TentBoxing
Il team di TentBox
Customer service at Tentbox is… outstanding
Customer service at Tentbox is absolutely fantastic. On 2 separate occasions I was dealt with so helpfully and efficiently, massive shout out to George and Kai for their help. Can't fault anything ☆☆☆☆☆
9 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Steven,
Thank you so much for taking the time to leave us such a fantastic review 🧡
It is wonderful to hear that you have had two outstanding experiences with our customer service team! George and Kai will be thrilled to read your shoutout, and I will be sure to pass your kind words straight back to them both.
If you ever need any assistance for your future road trips, please feel free to get in touch ✨
Happy TentBoxing
The TentBox Team
Terrific customer service
We purchased the Tentbox Lite, the Living Pod and the Tentbox Kitchen along with a few other necessities all for a very reasonable price. Our delivery was prompt. It was only a week or so later we set to mounting the tent on our vehicle when the zipper broke meaning we couldn’t secure the protective cover. I instantly emailed Tentbox supplant in less than an hour (even on a Sunday)had a response from Lauren who swiftly raised an order for a replacement zipper which we received within 48hrs. Terrific customer service and i wouldn’t hesitate to use Tentbox to make further purchases in the future.
4 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey,
Thank you so much for taking the time to share such a fantastic review 🧡
I am so sorry to hear about the broken zipper when you went to mount your TentBox Lite, but I am thrilled that Lauren got back to you within the hour to get a replacement sorted out so quickly! Lauren will be delighted to hear her swift support saved the day, and I will be sure to pass your kind words straight back to her.
It sounds like you have an incredible setup with your TentBox Lite, Living Pod, and TentBox Kitchen. We hope you have the most amazing trips ahead with all your new gear! If you ever need anything else, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
TENTBOX UK
Been using there products a couple of years now , all I can say is I love it even down to customer service is brilliant every question answered perfect then I manged to break a pole for my living pod to witch George was amazing made me a invoice with the exact part I needed and even got a discount too within 48hrs the part was delivered in my hand and was correct well chuffed honestly the best uk company I have dealt with hands down.
Many thanks to George and the whole tentbox team keep it up as im sure your aware by now your killing it 👊🏼
3 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Tom,
Thank you so much for taking the time to leave such an awesome review 🧡
It is fantastic to hear that you have been loving your gear over the last couple of years and enjoying our support! I am so sorry to hear about the broken Living Pod pole, but I am thrilled that George took such good care of you and got the exact replacement part delivered so quickly. George will be so pleased to read your shoutout, and I will be sure to pass your kind words straight back to him!
It means the world to know we are the best UK company you have dealt with hands down. If you ever need anything else for your future adventures, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
Superbe relation client
Superbe relation client
Réactif à l'écoute, j'ai rarement vu ça ! Bravo a toute l'équipe et en Particulier Jess nommément qui a été au top ! =) Merci encore !
13 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Salut Franck,
Un grand merci d’avoir pris le temps de nous laisser un avis aussi formidable 🧡
C’est formidable d’apprendre à quel point tu as trouvé notre service client réactif et à l’écoute ! Jess sera ravie de lire ta mention spéciale, et je ne manquerai pas de lui transmettre tes aimables paroles, ainsi qu’au reste de l’équipe.
Si jamais tu as besoin d’aide pour tes futurs road trips, n’hésite pas à nous contacter ✨
Bon TentBoxing !
L’équipe TentBox
The tentbox team are always…
The tentbox team are always professional and courteous and always ready to help with any problems or questions i have.
12 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Jamie,
Thank you so much for leaving us such a lovely review 😀
It is wonderful to hear that you always find our team so professional, courteous, and ready to help whenever you have questions or need assistance!
If you ever need anything for your future adventures, please feel free to reach out to us anytime ✨
Happy TentBoxing
The TentBox Team
Recently made a purchase from Tentbox…
Recently made a purchase from Tentbox and the parcel was damaged with the courier I contacted Tentbox and spoke with a lovely lady called Jess who was really helpful and quickly sorted the matter out and sent me flask free off charge. 5 stars review 🌟
8 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Sharna,
Thank you so much for taking the time to leave us such a lovely review 🧡
I am so sorry to hear that your parcel was damaged by the courier, but I am thrilled that Jess was able to turn things around and get everything sorted out so quickly for you! Jess will be delighted to read your comments, and I will be sure to pass your kind words straight back to her.
We hope you enjoy your new gear and your free flask on your upcoming adventures! If you ever need anything else, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
Dealt with in friendly and professional…
Dealt with in friendly and professional way. What they said they did.
14 de setembro de 2026
Resposta da TentBox
Hey,
Thank you for taking the time to leave us a review 😀
It is fantastic to hear that our team took care of you in such a friendly and professional way! Delivering on our promises is super important to us, so we are thrilled to know everything went so smoothly.
If you ever need any assistance or gear for your future adventures, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
Great customer service
After some time of not being able to reply to rent box to receive gifts and a spare part for one of my items I had previously purchased I managed to reply to get these items delivered. Within a matter of minutes I had a reply from Jon who managed to get these items delivered and Jon was very helpful!! Thankyou tent box and thankyou Jon!
12 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Charlie,
Thank you so much for taking the time to leave us such a fantastic review 🧡
It is wonderful to hear that Jon got your gifts and spare parts sorted out for delivery so quickly! Jon will be thrilled to read your lovely comments, and I will be sure to pass your kind words straight back to him.
We hope you enjoy your gifts and that your setup is all ready for your upcoming trips. If you ever need anything else, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
Sweet mikaela & gorgeous George, great service
Big shout out to sweet mikaela and gorgeous George for there amazing performance in helping me with my query , the guys were so quick to help me, very professional and a joy to deal with , well done tentbox crew!!!!!! 👌🏻
1 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Simon,
Thank you so much for taking the time to leave us such an awesome review 🧡
It is fantastic to hear that Mikaela and George were so quick, professional, and a total joy to deal with while sorting out your query! They will both be so pleased to read your shoutout, and I will be sure to pass your kind words straight back to them.
If you ever need any assistance for your future road trips, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
Excellent storage advice
Excellent storage advice
Luke gave me great advice about storing my Tentbox. I got my Tentbox mid summer and used it for 26 amazing days and wanted to ensure I protected my new obsession. He took the time to help me.
10 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey William,
Thank you so much for taking the time to leave us such a fantastic review 🧡
It is amazing to hear that you got 26 awesome days out of your TentBox over the summer and that you are loving your new obsession! Luke will be thrilled to know his advice helped you get everything set up for safe storage, and I will be sure to pass your kind words straight back to him.
If you ever need any more tips or gear for your upcoming road trips, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
Good range of products well happy with…
Good range of products well happy with the tb thank you.
30 de outubro de 2025
Resposta da TentBox
Hey Matthew,
Thank you for the lovely review 😀
It is awesome to hear that you are so happy with our range and loving your TentBox!
If you ever need any assistance or gear for your future road trips, please feel free to drop us a line ✨
Happy TentBoxing
The TentBox Team
Ronit And the team at Tentbox are…
Ronit And the team at Tentbox are incredibly helpful everything went very smoothly they sorted the problem out job done. I’m very happy
1 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Stephen,
Thank you so much for the great review 🧡
It is fantastic to hear that everything went so smoothly and that your issue was sorted out without any hassle. Ronit and the team will be so pleased to read your comments, and I will be sure to pass your kind words straight back to them!
If you ever need anything else in the future, please feel free to reach out ✨
Happy TentBoxing
The TentBox Team
I had a few questions on my first set…
I had a few questions on my first set up about where things go and the ladder so I used the WhatsApp option. I got a response within a few minutes and Lauren even took screenshots of ‘how-to’ videos to help. Very happy camper!!
10 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey,
Thank you for leaving us such a great review 🏕️
It is lovely to hear that you got such quick help using our WhatsApp option for your first set up. Lauren will be delighted to know that her screenshots made things easy for you, and I will be sure to pass your kind words straight back to her!
We hope you have the most amazing time using your TentBox now that you are all set up ✨
Happy TentBoxing
The TentBox Team
5* customer service
Tentbox is a premium product and priced accordingly, so there is an expectation of decent customer service. These guys absolutely excel; the willingness to help and resolve any issues (mine have been minor), is second to none.
I am continually very pleasantly surprised.
Thank you guys!
12 de setembro de 2026
Resposta da TentBox
Hey Tim,
Thank you for such a fantastic review and for giving us 5 stars 🧡
We completely agree that premium products deserve premium support, so it is wonderful to know our willingness to help has exceeded your expectations every time!
Whenever you are heading out on your next road trip, we hope you have the best time. Please feel free to get in touch if you ever need anything ✨
Happy TentBoxing
The TentBox Team
Lauren is the coolest
Lauren helped us find the perfect tent box with accessories, she took time to explain everything to us and how things worked/ what would be best for our tent box experience. She was friendly, welcoming and might be the coolest person we’ve met in a long time.
9 de outubro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Chloe,
Thank you so much for taking the time to write such an awesome review! 😁
Lauren is going to be absolutely over the moon when she sees her new title as the coolest person you've met in a long time! Taking the time to walk through all the options, explain how everything works, and tailor the setup for your exact TentBox experience is what she does best.
We’re so glad she made you feel welcome and helped you find the ultimate setup!
Thank you again for your incredible feedback, your support, and for officially joining the TentBox community! If Lauren or the rest of the team can ever lend a hand with anything else as you get ready for your adventures, you know right where to find us 🏕️😎✨
Happy TentBoxing,
The TentBox Team
Finally used my tent box and it was…
Finally used my tent box and it was perfect great time away had.
Just a few more add ons to get.
10 de setembro de 2026
Resposta da TentBox
Hey Matt,
Thank you so much for taking the time to write such a great review! 😁
Hearing that you finally got your TentBox out on its maiden voyage and had a perfect time away completely makes our day! There’s nothing quite like that first successful trip out.
Building up your setup with those extra add-ons as you go is half the fun!
Thank you again for your awesome feedback, your support, and for being such a great part of the TentBox community! Whenever you're ready to pick out those next additions, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Absolute pleasure to deal with and…
Absolute pleasure to deal with and Yoana went above and beyond to help us out.
Faultless with communication and knowledge.
Perfect service A******
18 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Kevin,
Thank you so much for coming back to leave a stellar review! 😁
Yoana is going to be absolutely thrilled when she reads your shout-out! She always goes the extra mile to make sure our community is taken care of, so knowing she provided faultless communication, expert knowledge, and perfect service completely makes our day.
Keeping every interaction smooth, helpful, and hassle-free is what we're all about!
Thank you again for your incredible kindness, your support, and for giving us that legendary A****** rating! If you ever need anything else for your setup, you know right where to find Yoana and the rest of the team 🏕️
Happy TentBoxing,
The TentBox Team
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