We love our tentbox and have bought a number of camp accessories, The team are always available to help and answer questions, even being there mid setup to help over the phone when we got stuck! Thank... Ver mais
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Veja o que dizem as avaliações
I guess Tentbox is the only company I dealed within UK with the highest solution focused team for customers. Absolute star customer service. You feel every step of the way they are supporting you behi... Ver mais
A empresa respondeu
Jon has been super helpful with my TentBox experience. Sadly had to return it, as I couldn’t get the box on my car by myself. However throughout the full process he’s been so speedy with responses and... Ver mais
A empresa respondeu
Following a difficult spring and summer due to a bereavement we were a bit more ready to explore the tentbox. I’ve been flip flopping for a couple of weeks what the best option is for us. Jade provi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- também em
- Loja de artigos esportivos
- Loja de artigos para esportes ao ar livre
- Operador de turismo
Sobre TentBox
Escrito pela empresa
JOIN THE ADVENTURE
About Us
Established in 2016, TentBox is at the forefront of the roof tent market. As a company we pride ourselves on our high performance products, and have an absolute passion for our growing community. We were founded by two brothers, Ollie and Neill Shurville, who have a love for the outdoors and wanted to make TentBoxing accessible to all.
Community
Our mission is to build an inclusive community of TentBoxers across the world. There are currently over 10,000 happy TentBoxers, and we have regular community meet-ups throughout the year.
Hassle-free camping
There is a TentBox model for every car, so you can literally turn any car into a camper. Popping up in just a matter of seconds, with an inbuilt mattress, TentBox takes all of the faff out of camping.
UK Customer Service
Our team is based entirely in the UK and have fantastic product knowledge. We’re ready to answer any question you can throw at us, and our aim is to ensure your journey to becoming a TentBoxer is as smooth as possible.
Our 5-Year Warranty
5-year extended warranty on all TentBox models.
We're always here to help. Our awesome 5-year extended warranty covers you for defects in materials and workmanship arising under normal use of our TentBox products. Supported by our expert team, we get any issues resolved quickly and fairly, doing everything we can to keep you adventuring with your TentBox!
Informações de contato
Roman House, 39 Botley Rd, SO52 9AE, Southampton, Reino Unido
- 02382205777
- support@tentbox.com
- tentbox.com
4,8
Excelente
5 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 90% das avaliações negativas
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Excellent retour du SAV après un…
Excellent retour du SAV après un produit en rupture de stock, Patrice a été très réactif et professionnel !
7 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Bonjour,
Un grand merci d’avoir pris le temps de rédiger un avis aussi sympathique ! 😁
Patrice va être absolument ravi quand il lira votre message ! Se retrouver face à un article en rupture de stock peut être très frustrant quand on s’équipe pour une aventure, alors savoir qu’il a pu intervenir avec un service client aussi rapide, professionnel et serviable nous fait vraiment plaisir.
Vous tenir informé(e) et prendre soin de vous à chaque étape, c’est la raison d’être de notre équipe !
Merci encore pour vos mots aimables, votre soutien et pour faire partie de la communauté TentBox ! Si vous avez besoin de quoi que ce soit d’autre pour préparer votre prochain voyage, vous savez où nous trouver 🏕️✨
Bon TentBoxing,
L’équipe TentBox
Needed some questions answered about…
Needed some questions answered about upcoming purchase. Reached out to Krisha on WhatsApp, and they were really helpful. Great customer service
7 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey David,
Thank you so much for taking the time to write such a brilliant review! 😁
Krisha is going to be absolutely thrilled when she reads your shout-out! Asking questions before making the leap is a big part of building the perfect setup, so we're super glad she was able to jump on WhatsApp and give you all the helpful advice you needed.
Getting real, quick, and friendly support directly to your phone is what we always strive for!
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox community. We're so excited for you to take the next steps toward your upcoming purchase, and if any other questions pop up, you know right where to find us 🏕️📱✨
Happy TentBoxing,
The TentBox Team
Amazing
Amazing , helpful , fast , human , friendly . Literally can’t fault anything about TENTBOX. Fantastic people fantastic product
10 de agosto de 2026
Resposta da TentBox
Hey Michael,
Thank you so much for taking the time to write such an incredible review! 😁
Hearing terms like "fast," "friendly," and especially "human" means the absolute world to us! We work super hard to make sure our gear is top-tier and that every interaction with our team feels personal and hassle-free, so your feedback completely makes our day.
Knowing we've hit the mark on both our people and our products is the best feeling ever!
Thank you again for your incredible support, your radiant positivity, and for being such a legendary part of the TentBox family. Wishing you endless fantastic adventures ahead with your setup 🏕️✨
Happy TentBoxing,
The TentBox Team
Goede customer service!
Super vriendelijke en behulpzame mensen bij Tentbox! Ook reageren zij snel en duidelijk. Helaas was ik een promo misgelopen maar na het opsturen van de mail en factuur alsnog een blanket mogen ontvangen, super bedankt!
4 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hoi Ilona,
Heel erg bedankt dat je de tijd hebt genomen om zo’n leuke recensie te schrijven! 😁
Het maakt onze dag helemaal goed om te horen dat ons team vriendelijk, behulpzaam en snel reageerde! Het is altijd jammer als je een aanbieding op een haar na mist, dus we waren maar al te blij om in te grijpen, je factuur te bekijken en die deken toch nog naar je op te sturen. Jou lekker warm houden tijdens je reizen, daar zijn we voor!
Nogmaals bedankt voor je vriendelijke woorden, je steun en dat je zo’n legendarisch onderdeel bent van de TentBox-community! We hopen dat je de nieuwe deken geweldig vindt en dat hij je lekker warm houdt tijdens je volgende avontuur 🏕️❄️✨
Veel TentBox-plezier,
Het TentBox-team
Accessories query
Had a query about some Kitchen box accessories and Jon from Tentbox was superb in resolving. I have to say every interaction i’ve had with Tentbox so far the service has been excellent and genuine!
6 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such a lovely review! 😁
Jon is going to be absolutely thrilled when he reads your shout-out! Helping you get your KitchenBox setup sorted with genuine, friendly advice is what he does best, so knowing he was super helpful completely makes our day.
It truly means the world to us to hear that every single interaction you've had with TentBox has been top-notch. Keeping things real, human, and helpful for our community is what we pride ourselves on!
Thank you again for your kind words, your ongoing support, and for being such an awesome part of the TentBox family. If you ever need anything else for your camp setup, you know right where to find us 🏕️🍳✨
Happy TentBoxing,
The TentBox Team
I love my tent box
I love my tent box. Took it to a festival for the first ever outing and it was so easy to put up and down. Additionally it was raining constantly and like a mud bath but as the tent was off the ground it stayed dry and clean.. worth every penny
9 de agosto de 2026
Resposta da TentBox
Hey Natalie,
Thank you so much for taking the time to write such a brilliant review! 😁
Using your TentBox for its very first outing at a festival is absolute top-tier planning! Festival mud is no joke, so being elevated high up off the ground, staying bone-dry, and avoiding all that soggy ground mud is a total game-changer.
And knowing you were able to pitch and pack down so effortlessly while everyone else was wrestling with wet ground tents makes every single penny worth it!
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox community! Wishing you many more dry, cozy, and festival-ready adventures ahead 🏕️🎪✨
Happy TentBoxing,
The TentBox Team
A fantastic setup for family adventures
After spending quite a bit of time researching roof tents and camping setups, I decided to go with the TentBox Lite XL together with the Living Pod. After our first trial weekend, I can honestly say I'm very happy with the decision.
The TentBox itself is incredibly easy to set up. Even on our first attempt, it took no more than around 10 minutes to open and get everything ready. The space inside is excellent for a family, and the original mattress provides a good firm base for a mattress topper, which made a huge difference to comfort.
The Living Pod gives us a fantastic amount of additional space and makes the whole setup much more practical for longer stays. It provides plenty of room for cooking, sitting, changing and storing our camping equipment.
We've now had the opportunity to test everything properly, including in warm weather, and it's been great to see how well the system works in real life. Of course, we're still learning the quickest way to set everything up and pack it away, but I'm sure that will improve with every trip.
I also want to mention the TentBox customer service, which has been excellent. When we had an issue with one of the Living Pod poles during the first setup, the team responded quickly and arranged a replacement without any fuss. The communication has been friendly, helpful and genuinely customer-focused.
Overall, we're extremely happy with our TentBox and can't wait for many more adventures. It has turned our Outlander into a very comfortable little camping setup for the whole family. ⛺🚙
Highly recommended!
7 de agosto de 2026
Resposta da TentBox
Hey Attila,
Thank you so much for taking the time to write such a detailed and fantastic review! 😁
Hearing how your TentBox Lite XL and Living Pod setup has transformed your Outlander into the ultimate family adventure rig completely makes our day! 10 minutes on your very first setup is absolute top-tier camping efficiency; you guys will be down to a lightning-fast science in no time!
Combining that firm mattress base with a topper is such a great pro-tip for maximum comfort, and we love hearing how much practical room the Living Pod gives you all for cooking, hanging out, and storing gear. It really does turn the vehicle into a proper mobile home base for family trips!
We're also super glad our customer service team was able to get that Living Pod pole sorted out for you without any fuss. Getting you fixed up and ready for stress-free travels is always our top priority.
Thank you again for your brilliant recommendation, your kind words, and for being such a legendary part of the TentBox family! Wishing you and your family endless amazing trips away in the Outlander 🏕️🚙✨
Happy TentBoxing,
The TentBox Team
Best purchase ever!
My TentBox Lite is one of the best purchases I’ve ever made. It’s given me the chance to travel the country and go where I want, whenever I want.
It is very well made and has been through high winds, rain and heat. It’s spacious and very comfortable. It’s built for longevity!
As a single female I can highly recommend a TentBox. The safety and security you feel from being up off the ground is invaluable. Having camped for many years, this is an evolution I fully approve of.
A fantastic product that I fully recommend.
7 de agosto de 2026
Resposta da TentBox
Hey Sally,
Thank you so much for taking the time to write such a wonderful and inspiring review! 😁
Hearing how much your TentBox Lite has opened up the country for you is incredible! We love that you've put it through its paces in high winds, rain, and heat; we build them to withstand the wild UK weather, so knowing it’s kept you safe, dry, and comfortable through it all completely makes our day!
What you said about camping as a single female is so powerful. That extra peace of mind, safety, and elevation off the ground makes a world of difference, and hearing that a seasoned camper like you considers it the ultimate camping evolution is the highest compliment we could ask for.
Thank you again for your glowing recommendation, your inspiring words, and for being such a legendary part of the TentBox community! Here’s to many more safe, comfortable, and spontaneous adventures on the road 🏕️🚗✨
Happy TentBoxing,
The TentBox Team
Excellent service and support with…
Excellent service and support with prompt support and replacement of a pole.
7 de agosto de 2026
Resposta da TentBox
Hey Anwen,
Thank you so much for taking the time to leave us a great review! 😁
Hearing that you had such a fast, seamless experience with getting your pole replaced completely makes our day! Jump-starting support and getting spare parts sorted quickly so you can get right back to camping is what we're all about.
Thank you again for your kind words, your support, and for being such a wonderful part of the TentBox community! If you ever need anything else for your setup, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Absolutely love the textbox
Absolutely love the textbox! I wanted one for so long and finally bit the bullet. The built quality is awesome so I'm more than happy to pay the premium price tag! I'm so glad I finally got one and I'll be out in it every chance I get.
7 de agosto de 2026
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such a brilliant review! 😁
Hearing that you finally bit the bullet after wanting one for so long completely makes our day! It's awesome to know that the build quality blew you away and made that premium price tag feel 100% worth it; we put so much care into making sure every detail lasts for years of adventures.
There's nothing quite like that feeling of finally having it on your roof and knowing you can escape whenever the weekend rolls around!
Thank you again for your incredible support, your kind words, and for being such an awesome part of the TentBox community! Have the absolute best time getting out in it every single chance you get 🏕️🚗✨
Happy TentBoxing,
The TentBox Team
I LOVE MY TENTBOX
My little tent box has given me a new lease of life, i’m 28 and single and the freedom I have to go anywhere I want is crazy. I just did a 300 mile trip camping in it and i’m already planning my next road trip. it truly is the best purchase I think i’ve ever made and definitely the best sleep i’ve ever had!!!!
The customer service is second to none, so helpful and they reply so quick. Everyone i’ve spoken to has been so friendly, and has answered any questions I have.
I also bought 2 windbreakers to go either side so I have somewhere to sit should it be raining which has proved to be a LIFE SAVER. I’d recommend a tentbox to anyone and everyone - if you’re unsure or in 2 minds about it, JUST DO IT!!!
1 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Kaya,
Thank you so much for taking the time to write such an amazing review! 😁
Hearing how much your TentBox has given you a whole new lease of life completely makes our day! That level of freedom, just packing up, driving 300 miles, and camping wherever the road takes you, is exactly what it's all about. Being single and empowered to hit the road solo whenever you fancy is absolute goals!
And we couldn't agree more on those windbreakers; having a dry, cozy spot to sit out in the rain is a total game-changer for UK adventures!
We're also so happy to hear our support team was able to give you fast, friendly advice whenever you needed a hand.
Thank you again for your incredible energy, your glowing recommendation, and for being such an inspiring part of the TentBox community! Have the absolute best time planning and heading out on your next road trip 🏕️🚗✨
Happy TentBoxing,
The TentBox Team
Great customer service
I purchased the freestander and the security pack , the quality is great and we are looking forward to going away with it , it’s larger than I expected so overall great product
The security pack is also really good I had a slight problem but customer service sorted my issue and were very responsive all in all 5⭐️ highly recommend.
4 de setembro de 2026
Resposta da TentBox
Hey Elaine,
Thank you so much for taking the time to write such a lovely 5-star review! 😁
We're so glad to hear you're loving the quality of your Freestander and Security Bundle! Having that extra floor space is always a great bonus when you're setting up camp, and we're so excited for you to take it out on your upcoming trips!
It's also great to hear that our support team jumped on that Security Bundle issue and got everything sorted quickly for you. Providing responsive, helpful service is what we always aim for!
Thank you again for your kind words, your recommendation, and for being such a fantastic part of the TentBox community! Wishing you the best time on your next getaway 🏕️✨
Happy TentBoxing,
The TentBox Team
Fantastic customer service
I ordered the wrong size, which wasn't compatible for my make, and the response from customer service was amazing. So prompt and helpful! Thank you so much to Craig and Kai for sorting this out for me so quickly! Your support has been awesome!
4 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Kyla,
Thank you so much for taking the time to write such a lovely review! 😁
Ordering the wrong size and realizing it won't fit your car can definitely cause a moment of panic, so we're super glad Craig and Kai were able to jump in and get it all sorted out for you so quickly! They are both going to be absolutely thrilled to read your shout-out.
Getting you set up with the exact right gear with zero stress is what our support team is all about!
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox community! We hope you love your new setup once it's fitted, and we wish you many incredible adventures ahead 🏕️✨
Happy TentBoxing,
The TentBox Team
George and Kai were both very helpful…
George and Kai were both very helpful at resolving an issue I had due to damage to my living pod. No hassle at all, which was very welcome after a busy week of using my Tentbox. Thank you both.
4 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such a wonderful review! 😁
George and Kai are both going to be absolutely thrilled when they read your shout-out! Dealing with damage to your Living Pod after a busy week away is the last thing you want to worry about, so knowing they were able to get it sorted for you with zero hassle makes our day.
Providing smooth, human-first support so you can rest up and focus on your next trip is what we strive for!
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox community! If you ever need anything else for your adventures, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Great customer service from Anna
Great customer service from Anna, one of my living pod poles broke and she got it sorted under warrenty in no time.
4 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Ben,
Thank you so much for taking the time to write such a brilliant review! 😁
Anna is going to be absolutely thrilled when she reads your shout-out! Having a pole break can definitely put a pause on your plans, so knowing she was able to jump on it and get a replacement sorted under warranty in no time completely makes our day.
Getting you back out on your adventures as quickly and smoothly as possible is always our main goal!
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox community! If you ever need anything else for your setup down the road, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
The TentBox is a brilliant bit of kit
The TentBox is a brilliant bit of kit. Very well made/thought through, zips are high quality and the XL lite is wonderfully spacious. The extra mattress really does add some luxury to what is an already comfortable bed!
22 de agosto de 2026
Avaliação não solicitada
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such a brilliant review! 😁
Hearing that you're loving the Lite XL completely makes our day! We put a huge amount of effort into the design details, from ensuring the zips and materials stand up to the elements to maximising all that amazing floor space, so it's fantastic to know it's hitting the mark for you.
And adding that extra Mattress Topper is a total game-changer, isn't it? Nothing beats getting a proper, luxurious night's sleep after a day spent exploring out in nature!
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! Wishing you many more comfy, spacious nights under the stars 🏕️✨
Happy TentBoxing,
The TentBox Team
Amazing service from Kai
Amazing service from Kai. Thank you so much. Placed my order and ready for the adventures.
4 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Nick,
Thank you so much for taking the time to write such a brilliant review! 😁
Kai is going to be absolutely thrilled when he reads your shout-out! Providing fast, helpful service to get you set up and ready to go is what we're all about, so knowing you had such a great experience completely makes our day.
Congratulations on placing your order! We are so excited for you to get your gear and start making incredible memories.
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox community! If you ever need anything else as you head out on your adventures, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
I had a fantastic experience purchasing…
I had a fantastic experience purchasing my TentBox from the North Baddesley showroom. The staff were very helpful and incredibly knowledgeable, and I especially appreciated that they were not pushy, but rather made suggestions based on personal experience and made relevant comparisons between options to help describe any differences. I bought the Lite XL along with the mattress topper, ladder steps, tunnel awning, roof bars, and thermal pack. I can’t wait to get out there and use the kit, and the team (especially Matt) have got me very hyped up for our adventures! Thanks TentBox team, you were great.
3 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such a fantastic review! 😁
Hearing about your experience at the North Baddesley showroom completely makes our day! Matt and the rest of the team are going to be absolutely thrilled when they read your shout-out. We pride ourselves on having real, knowledgeable outdoor lovers on hand to give genuine advice based on personal experience rather than sales tactics, so it's brilliant to hear that came through during your visit.
You have put together an absolute dream setup! The Lite XL paired with the Mattress Topper, Ladder Steps, Tunnel Awning, roof bars, and Thermal Kit means you are fully equipped for four-season comfort no matter where your travels take you.
We love that Matt got you so hyped up for your upcoming adventures; that excitement is infectious!
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community. Have the absolute best time getting out there and putting all that amazing new kit to use! 🏕️✨
Happy TentBoxing,
The TentBox Team
Customer Service was 5Star.
Customer Service was 5Star.
I had problems with 1st delivery date, then delivery company changing time last minute. Then the mattress was ripped. Then the gesture of safety bolts where lost. But each time. I could not fault the company . In all honesty. They went over and beyond. They where quick to respond . Hold their hands up and also take responsibility for issues not their own . Yes I was looked after and I have to say . 10 nights away and we are loving it. TB lite XL owner. I was losing faith each time . But the end result was great so inspite of all my hassle. I still gove a 5 for response
6 de agosto de 2026
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such an honest and generous review! 😁
We know how frustrating it is when things go wrong, between delivery delays, a damaged mattress, and missing safety bolts, losing faith is totally understandable! We are so sorry for all the hassle you had to go through at the start.
However, we're so glad our support team was able to step up, take ownership, and turn things around for you. Holding our hands up and taking care of our community when things go off track is super important to us.
Hearing that you’ve already logged 10 nights away and are absolutely loving life in your TentBox Lite XL makes it all worth it!
Thank you again for your patience, your incredible grace, and for being such a legendary part of the TentBox family. Wishing you many more stress-free, 5-star nights out under the stars! 🏕️✨
Happy TentBoxing,
The TentBox Team
Had an issue with a the rain cover zip…
Had an issue with a the rain cover zip which the threads came apart and they replaced it within a few days,and also when reported about water getting in in the freezer standing tent they were quick to reply and I'm assuming will be replaced when they get more stock in,
7 de agosto de 2026
Resposta da TentBox
Hey Mark,
Thank you so much for taking the time to write such a brilliant review! 😁
We're so glad the team was able to sort out that rain cover zip for you in just a few days! Whenever an issue pops up, getting you fixed up and back on track as fast as possible is always our top priority.
As for the FreeStander, we're really sorry to hear about the water getting in, but rest assured our team is on it! As soon as that fresh batch of stock lands, they'll have a replacement headed straight your way so your setup is 100% watertight and ready for action.
Thank you again for your patience, your feedback, and for being such a legendary part of the TentBox community! If you need anything else in the meantime, you know right where to find us 🏕️🌧️✨
Happy TentBoxing,
The TentBox Team
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