We love our tentbox and have bought a number of camp accessories, The team are always available to help and answer questions, even being there mid setup to help over the phone when we got stuck! Thank... Ver mais
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Veja o que dizem as avaliações
I guess Tentbox is the only company I dealed within UK with the highest solution focused team for customers. Absolute star customer service. You feel every step of the way they are supporting you behi... Ver mais
A empresa respondeu
Jon has been super helpful with my TentBox experience. Sadly had to return it, as I couldn’t get the box on my car by myself. However throughout the full process he’s been so speedy with responses and... Ver mais
A empresa respondeu
Following a difficult spring and summer due to a bereavement we were a bit more ready to explore the tentbox. I’ve been flip flopping for a couple of weeks what the best option is for us. Jade provi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- também em
- Loja de artigos esportivos
- Loja de artigos para esportes ao ar livre
- Operador de turismo
Sobre TentBox
Escrito pela empresa
JOIN THE ADVENTURE
About Us
Established in 2016, TentBox is at the forefront of the roof tent market. As a company we pride ourselves on our high performance products, and have an absolute passion for our growing community. We were founded by two brothers, Ollie and Neill Shurville, who have a love for the outdoors and wanted to make TentBoxing accessible to all.
Community
Our mission is to build an inclusive community of TentBoxers across the world. There are currently over 10,000 happy TentBoxers, and we have regular community meet-ups throughout the year.
Hassle-free camping
There is a TentBox model for every car, so you can literally turn any car into a camper. Popping up in just a matter of seconds, with an inbuilt mattress, TentBox takes all of the faff out of camping.
UK Customer Service
Our team is based entirely in the UK and have fantastic product knowledge. We’re ready to answer any question you can throw at us, and our aim is to ensure your journey to becoming a TentBoxer is as smooth as possible.
Our 5-Year Warranty
5-year extended warranty on all TentBox models.
We're always here to help. Our awesome 5-year extended warranty covers you for defects in materials and workmanship arising under normal use of our TentBox products. Supported by our expert team, we get any issues resolved quickly and fairly, doing everything we can to keep you adventuring with your TentBox!
Informações de contato
Roman House, 39 Botley Rd, SO52 9AE, Southampton, Reino Unido
- 02382205777
- support@tentbox.com
- tentbox.com
4,8
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service from order to delivery…
Customer service from order to delivery even after care very professional.
6 de agosto de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Richard,
Thank you so much for taking the time to write such a great review! 😁
Hearing that you experienced top-tier, professional service every step of the way, from placing your order to delivery and into aftercare, completely makes our day! Providing seamless support long after you've received your gear is what we strive for, so knowing you felt so well looked after means the world to us.
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you gear up for your next adventure, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Excellent and Very Helpful Customer Service
I would like to say a big thank you to Kai for his excellent support. He was extremely helpful, polite and professional throughout the whole process. He responded very quickly to my issue and handled everything smoothly and without any problems. I really appreciate how friendly and helpful he was, and I’m very happy with the way my case was dealt with.
Thank you again, Kai, for your great customer service!
9 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Athena,
Thank you so much for taking the time to write such a wonderful review! 😁
Kai is going to be absolutely over the moon when he reads your shout-out! He prides himself on being quick, friendly, and professional, so hearing that he handled your case so smoothly and resolved everything without any fuss completely makes our day!
Providing top-tier support that leaves you feeling fully taken care of is what we're all about, and knowing you had such a great experience means the absolute world to us.
Thank you again for your kind words, your support, and for being such a brilliant part of the TentBox family! If you ever need anything else as you plan your next adventure, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Amazing customer service
Amazing customer service! ⭐️
I cannot thank Anna enough for all her help on the phone. I was having one of those days where everything seemed to be going wrong, including accidentally ruining my TentBox cover!
Anna was so sympathetic, kind and understanding, and went above and beyond to help me sort out my new TentBox cover order. Her patience and lovely manner genuinely made such a difference.
The level of customer service was top-notch and she somehow managed to turn a really rubbish day into a much better one.
Thank you so much, Anna! You’re a star. ❤️ X
9 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such a wonderful and heartfelt review! 😁
Anna is going to be absolutely over the moon when she reads your shout-out! We all have those days where everything seems to go wrong at once, so we are super glad she was on the end of the phone to lend a sympathetic ear, show so much kindness, and get your new TentBox cover sorted without any stress.
Turning a rubbish day into a great one and leaving you feeling completely looked after is the absolute best outcome we could ever hope for!
Thank you again for your glowing words, your support, and for being such a brilliant part of the TentBox family! We hope your new cover arrives quickly so you can get back to stress-free adventures 🏕️
Happy TentBoxing,
The TentBox Team
Absolutely love my tent box such a…
Absolutely love my tent box such a great clever idea thank you
28 de julho de 2026
Resposta da TentBox
Hey Nadine,
Thank you so much for taking the time to write such a lovely review! 😁
Hearing how much you absolutely love your TentBox completely makes our day! We're so glad you think it's such a clever setup; getting you out on the road effortlessly with a cosy spot to sleep is what it's all about.
Thank you again for your kind words, your support, and for being such a wonderful part of the TentBox family! Wishing you endless amazing adventures ahead 🏕️✨
Happy TentBoxing,
The TentBox Team
Kai was an amazing help
Kai was an amazing help, well done.
8 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Vejko,
Thank you so much for taking the time to leave us a great review! 😁
Kai is going to be absolutely thrilled to read your shout-out! Providing amazing, friendly support is what he's all about, so knowing he took such good care of you completely makes our day!
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you head out on your next adventure, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Tentbox lite xl parfaite et service…
Tentbox lite xl parfaite et service client impeccable !!
9 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Salut Dylan,
Un grand merci d’avoir pris le temps de rédiger un avis aussi élogieux ! 😁
Apprendre que ta TentBox Lite XL te convient parfaitement et que tu as bénéficié d’un service client irréprochable, ça nous fait vraiment plaisir ! Offrir un accompagnement de premier ordre ainsi que du matériel qui facilite la vie en camping, c’est exactement ce à quoi nous aspirons.
Merci encore pour tes commentaires élogieux, ton soutien et pour ton rôle légendaire au sein de la communauté TentBox ! Si jamais tu as besoin de quoi que ce soit pour préparer ta prochaine aventure, tu sais où nous trouver 🏕️✨
Bon TentBoxing,
L'équipe TentBox
Great service spoke to the guys for…
Great service spoke to the guys for advice on roof bars whom pointed me in the right direction , would happily contact again for help and advice
12 de agosto de 2026
Resposta da TentBox
Hey Nick,
Thank you so much for taking the time to write such a great review! 😁
We're so glad the guys were able to point you in the right direction for your roof bars! Getting the setup right is super important, so knowing you felt well looked after and confident reaching back out to us anytime completely makes our day.
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you gear up for your next trip, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
What a great product.
What a great product.. easy to install on the car.. if not a bit heavy.. but once it was on the roof my son and I had a blast.. Would definitely recommend it to anyone and I don't think I'll ever sleep on the floor in a tent again!!
28 de agosto de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Kevin,
Thank you so much for taking the time to write such a brilliant review! 😁
Hearing that you and your son had an absolute blast completely makes our day! They can definitely be a bit of a heavy lift to get up onto the roof initially, but once it's up there and secured, standard ground-tent camping just doesn't compare! Say goodbye to sleeping on the floor forever!
Thank you again for your recommendation, your support, and for being such a legendary part of the TentBox community! Wishing you and your son many more epic camping trips together 🏕️✨
Happy TentBoxing,
The TentBox Team
Exceptional service from Tentbox!
I've not even purchased my Tentbox yet, however I know that I will buy directly from them. I've read amazing feedback on their service and can honestly say that they've been super helpful in their advice and how quickly they've come back to me! Special shout out to Saffron and Ellisha for the advice and no pressure help that they've provided! Thank you!
8 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Juliet,
Thank you so much for taking the time to write such a wonderful review! 😁
Saffron and Ellisha are going to be absolutely thrilled to read your shout-out! We know that choosing the right rooftop tent is a big decision, so providing honest, quick, and zero-pressure advice is exactly what we aim for and we're super glad they were able to make the research process so smooth and easy for you.
Knowing that you feel so confident and supported before you've even ordered completely makes our day!
Thank you again for your kind words and for being a part of the TentBox community! Whenever you're ready to take the plunge and pick out your tent, Saffron, Ellisha, and the rest of the team will be right here to help you get adventure-ready 🏕️✨
Happy TentBoxing,
The TentBox Team
Absolutely love my xl lite been on a…
Absolutely love my xl lite been on a few trips in both wet and very windy, loads of fun. Kept us both dry and warm, next adventure we will try out the thermal liner, tried the pod does what it needs to, sleeping bags brilliant and the storage box is awesome. can store extras with plenty of space. Deciding whether to buy the cooking kit, currently have a good setup but that does look brilliant. If it’s the same quality as the rest then I would definitely be tempted.
11 de agosto de 2026
Resposta da TentBox
Hey there,
Thank you so much for taking the time to write such a brilliant and detailed review! 😁
We are absolutely thrilled to hear how much you're loving your Lite XL! Testing it out in proper wet and windy conditions and staying dry, warm, and having a blast is what it's all about. It sounds like you've got an amazing setup going with the Living Pod, Sleeping Bags, and storage box, and you are going to *love* the Thermal Kit when you try it out on your next cold-weather trip!
Regarding the KitchenBox, if you're tempted to upgrade your setup, definitely drop us a message before you buy! If you get in touch with our team prior to ordering, we might just be able to help you out with a little discount to make the decision that much easier 👀
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! Wishing you many more warm, cosy, and fun-filled adventures ahead 🏕️✨
Happy TentBoxing,
The TentBox Team
Resposta da TentBox
Hey Andrew,
Thank you so much for taking the time to leave us such a lovely review! 😁
Hearing that everyone on our team has been very helpful completely makes our day! Making sure you always feel properly supported and looked after is what we strive for every single time.
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you head out on your next adventure, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
The service from the team is second to…
The service from the team is second to none. The adventures and memories I’ve already made in the short time I’ve had my Tentbox lite XL will last a life time. I cannot wait to get away again very soon.
22 de julho de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Gaz,
Thank you so much for taking the time to write such an awesome review! 😁
Hearing that the memories and adventures you've made in your TentBox Lite XL will last a lifetime completely makes our day! That's exactly what it's all about, and knowing you've had such a great experience with our team means the world to us.
We hope you don't have to wait too long for that next trip; there are plenty more amazing memories waiting out there!
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you plan your next escape, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Thanks to Matt and Gigi for helping us…
Thanks to Matt and Gigi for helping us find the right tentbox for our car and planned trips. Everything was relaxed and informative. All of our questions were answered and we had some good demos of how to use the tentbox. Also left with some good gear to make our trips even better.
6 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey William,
Thank you so much for taking the time to write such a fantastic review! 😁
Matt and Gigi are both going to be absolutely thrilled when they see your shout-out! Finding the right tent to match your specific vehicle and adventure plans is so important, so hearing that they made the whole process relaxed, informative, and fun completely makes our day.
There's nothing quite like getting hands-on with live demos to see just how quick and easy everything is before taking the plunge. Plus, walking away loaded up with great gear to level up your trips is the absolute best way to finish a visit!
Thank you again for your kind words, your support, and for joining the TentBox community! We're so excited for you to hit the road and put that new setup to work on your upcoming trips 🏕️🚗✨
Happy TentBoxing,
The TentBox Team
Great Experience
Matt was really helpful, not pushy and genuinely knew his stuff.
I will be ordering a Tentbox Lite.
Thank you Matt
8 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Michael,
Thank you so much for taking the time to write such a brilliant review! 😁
Matt is going to be absolutely thrilled when he reads your shout-out! Having knowledgeable, honest advice without any pressure is so important when choosing the right setup, so knowing he took such great care of you completely makes our day.
The TentBox Lite is an absolute classic choice; lightweight, effortless to set up, and perfect for getting out on spontaneous adventures!
We're so excited for you to place your order and start gearing up for your trips away. Thank you again for your kind words, your support, and for joining the TentBox family! If you ever need a hand with anything else as you get ready, you know right where to find us 🏕️🚗✨
Happy TentBoxing,
The TentBox Team
Problems
I purchased tent box freestander tent.My delivery did not arrive.I contacted customer service who did not reply to my calls and messages.Eventually someone called me back and told me I had to fill out an on line form basically saying that my order was not received even though the courier had given false information about delivery.i called back again no response,again eventually someone called me back.She explained that tentbox policy is basically the more you call or message you will go to the bottom of list for a response.By this time I was thinking I had made a mistake using this company.Finally someone contacted me and agreed the courier had failed,I explained I am the customer and I feel that my treatment was not right.Moving forward my purchase arrived in two different deliveries meaning staying in twice to receive items,customer services said yes some parts are from warehouse and some parts are from the shop.Unreal.
I did not want to leave a negative review so I left my opinion until I used the tent.
The tent is easy to put up and is spacious.One big problem though the tent leaks and the tent leaks badly.I will contact tent box but the experience I have already had I don’t hold out much hope.
10 de agosto de 2026
Exceptional build quality…
Exceptional build quality & incredibly easy to set up and use! Second to none
I will always recommend TentBox to all those I meet
Had my TentBox Lite 2.0 Sunset since 2024 & many trouble free camping trips since, even in extremely adverse weather.
11 de agosto de 2026
Resposta da TentBox
Hey Elliot,
Thank you so much for taking the time to write such an incredible review! 😁
Hearing that your TentBox Lite 2.0 Sunset has been delivering trouble-free camping trips since 2024 completely makes our day! Sunset is such a gorgeous color out in the wild, and knowing it's kept you cozy, dry, and secure even through extremely adverse weather is the ultimate testament to that build quality.
Pitching up effortlessly in no time, no matter what the British weather throws at you, is exactly what it's all about!
We're so grateful for you spreading the word and recommending TentBox to everyone you meet on the road; community members like you are what make this all so special.
Thank you again for your incredible support, your kind words, and for being such a legendary part of the TentBox family! Here’s to many more years of epic, trouble-free adventures in your Lite 2.0 🏕️🌅✨
Happy TentBoxing,
The TentBox Team
Tent box Classic
It was an easy process from start to finish with very helpful and knowledgeable staff
6 de agosto de 2026
Resposta da TentBox
Hey Raymond,
Thank you so much for taking the time to write such a brilliant review! 😁
Hearing that your experience was smooth and easy from start to finish completely makes our day! Our team prides itself on being as knowledgeable and helpful as possible, so knowing they were able to guide you through everything with total ease is fantastic to hear.
We want every step of getting into TentBoxing to be completely stress-free so you can jump straight to the fun part... getting out on the road!
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox family! Wishing you many incredible adventures ahead 🏕️🚗✨
Happy TentBoxing,
The TentBox Team
Trunk box
Received my new trunk box today . . . Wow
There bigger than I expected. Managed to get all my camping gear in them and still got alot of space left for more stuff. Highly recommend 👌
7 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Kelly,
Thank you so much for coming back to drop another fantastic review! 😁
Hearing that your new TrunkBoxes arrived and blew you away completely makes our day! It’s always the best feeling when you realize just how much gear you can fit in them and still having space left over for extra kit is absolute gold for keeping your setup organized.
There's nothing quite like having all your gear tidy, secure, and ready to go at a moment's notice!
Thank you again for your ongoing support, your brilliant recommendation, and for being such an awesome, active part of the TentBox community! Happy packing, and we hope you have the best time on your next trip 🏕️📦✨
Happy TentBoxing,
The TentBox Team
Great customer service
Had a query and it was sorted out immediately by both Kai and Jade they were really quick to get in touch and were extremely helpful Great customer service
7 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Donna,
Thank you so much for taking the time to write such a brilliant review! 😁
Kai and Jade are both going to be absolutely thrilled when they read your shout-out! Having a query popped over and getting it sorted immediately by a dynamic duo is top-tier service, and knowing they were so quick to get in touch completely makes our day.
Providing fast, friendly, and helpful support so you can keep your plans running smoothly is what our team lives for!
Thank you again for your kind words, your support, and for being such an awesome part of the TentBox family. If you ever need anything else for your setup down the road, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Tentebox Classic 2 barre lumineuse
Avant tout, Je suis très satisfaite de ma Tentebox Classic 2.
Chaque week-end je m'évade !
Je remercie la réactivité et le professionnalisme de Patrice avec qui j'ai échangé aujourd'hui concernant la barre lumineuse qui était défectueuse.
La commande d'une autre barre a été lancé ; je vais la recevoir.
J'ai écrit un mail pour expliquer, et Patrice m'a contacté!
Un grand merci encore à Patrice et toute l'équipe Tentebox.
Cordialement.
Nathalie.
7 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Salut Nathalie,
Un grand merci d’avoir pris le temps d’écrire un avis aussi génial ! 😁
Apprendre que tu pars t’évader tous les week-ends avec ton Classic 2, ça nous fait vraiment plaisir ! Cette liberté de partir à l’improviste, c’est exactement l’esprit de TentBoxing.
Patrice va être absolument ravi quand il lira ton message ! Avoir une barre lumineuse qui fait des siennes, c’est super frustrant quand on se prépare pour un voyage, alors savoir qu’il t’a répondu si rapidement après ton e-mail et qu’il a commandé un produit de remplacement sans attendre, c’est fantastique à entendre.
Te dépanner sans aucun tracas pour que tu puisses continuer à profiter de ces escapades du week-end, c’est toujours notre priorité absolue !
Merci encore pour vos aimables paroles, votre soutien indéfectible et pour faire partie intégrante de la communauté TentBox ! Nous espérons que votre nouvelle barre lumineuse arrivera très rapidement, et nous vous souhaitons encore de nombreuses aventures incroyables le week-end 🏕️💡✨
Bon TentBoxing,
L'équipe TentBox
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