Vico HomesAvaliações 

236
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Vico homes are the best housing association,they look after their tenants, if you treat them with respect they respect you. I haven't had any problems with any repairs, they are quick to arrive, very... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great experience and Vico homes are pleasure to deal with . We dealt with Alison Horner who was superb and couldn't do enough for us. Very grateful to Alison and her team for making this happen

A empresa respondeu

Detalhes da empresa

  1. Associação Habitacional

Escrito pela empresa

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

236 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(236)

233 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I thought the council were bad these…

I thought the council were bad these are far worse. A machine picking all the leaves up ( and there's a lot), so they wouldn't rot the grass,may as well have been left. The machine has ruined the grass by churning most of it up. The leaves that are on the edges have been left,no hard to get them up. Mud all over the cul- de- sac left and it looks a disgrace,the worst thing is ,WE HAVE TO pay for this shocking service. You phone up and no body is interested, it doesn't affect them so not bothered. Down right shocking service.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Nigel Harper
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Grounds Maintenance service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Avaliado com 5 de um total de 5 estrelas

Good communication a bout my repair

Good communication a bout my repair
Staff were friendly explained what,was being done
Happy with the repair

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Samantha Lumley and we're happy that you're pleased with how we've dealt with the repairs in your home

Avaliado com 5 de um total de 5 estrelas

Richard was so helpful

Richard was so helpful.
Thanks again,
Liam.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Liam Patterson. We're so happy to hear that you're pleased with how we've dealt with things for you.

Avaliado com 2 de um total de 5 estrelas

Ridiculous housing association

Absolutely sick of this housing association as they are quick to nag for rent but cannot carry out repairs without either not showing up and claiming they do or they do a cowboy job.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Caitlin Smith
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Repairs service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Avaliado com 1 de um total de 5 estrelas

The operative I dealt with definitely…

The operative I dealt with definitely requires more training. Was not upto the usual standard of the operatives I have dealt with befor
Very abrupt, wasn't listening to what I was saying. Didn't take my details until I told her of the procedure when logging a job

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Thurza
We're sorry to hear you're unhappy and feel you’ve had a bad experience when reporting an issue to us. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Avaliado com 1 de um total de 5 estrelas

94 year old charged after cancellation..

94 year old registered blind mum called Carelink to cancel her agreement after paying for over 25 years without ever using it, and was told all costs would stop immediately, only for carelink to take a payment 4 days later, when I called and questioned their actions, they said the charge would be refunded once goods returned, here we are 10 days on, goods returned on mum's behalf and no refund, is this now how businesses treat our elders.....

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Graham Stephenson
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Care Link Service. We’d like to talk to you to understand more about the issue and try and solve the problem. Please contact Care Link on 01977 788000.

Avaliado com 5 de um total de 5 estrelas

Caring vico

I reported that 2 light fittings in property were faulty and as we're disabled the person on duty that day her name is jo speedily helped us by contacting electrician to attend that same day ,he came,fixed the problem and we're safe to move around on an evening now well done jo,we'll done electrician,we'll done vico

25 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, John Walker and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Avaliado com 5 de um total de 5 estrelas

Vico Homes

Quality tradespeople. High standards. Friendly staff. Efficiency.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thank you for your great feedback and for your kind words, Josephine Hinds.

Avaliado com 5 de um total de 5 estrelas

The lady who took my phone call was…

The lady who took my phone call was excellent and helpful but £171 to fit me an internal kitchen door is really extreme I am trying just to keep the house warm as possible I haven’t broke the door as there has never been one fitted I pay rent so why is it the tenants responsibility when it comes to internal doors

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Karon
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Avaliado com 5 de um total de 5 estrelas

I had several repairs and was astounded…

VICO HOMES REPAIRS
I had several repairs from 8th Jan to present and was astounded at how quick they've been dealt with by 2 joiners and a plumber. From person taking taking my call to the workmen themselves I have been impressed by their dedication, professional but friendly manner and quality of repairs and am very grateful to Vico Homes and their staff for prompt action

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Charlotte Cuthill. We're so happy to hear that you're pleased with how we've dealt with things for you.

Avaliado com 5 de um total de 5 estrelas

Christopher Burns Cash Wise Officer was…

Christopher Burns Cash Wise Officer was very helpful, polite and knowledgeable. He helped me to sort out all my bills and expenses when I become a single mum and need to start to pay everything myself. He helped to fill all forms and calculate all my expenses correctly.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Joanna Mia. We're so happy to hear that you're pleased with how we've dealt with things for you.

Avaliado com 5 de um total de 5 estrelas

Just keeping me warm

Excellent service from all the staff involved with my problems

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Frank Newton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Avaliado com 5 de um total de 5 estrelas

Very professional Perfect time kept…

Very professional Perfect time kept us informed working perfect and excellent customer care service thankyou
5 stars in all levels

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Lin Ouma. We're so happy to hear that you're pleased with how we've dealt with things for you.

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