Had a problem with a speaker we ordered via Amazon and had the best customer service from Ashleigh at Vocal -star Was sent a new replacement within a couple of days.
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Veja o que dizem as avaliações
Ich habe dort eine Karaoke Maschine als Weihnachtsgeschenk gekauft. Als das Geschenk ausgepackt wurde, musste ich erschreckend feststellen, dass diese leider defekt und somit unbrauchbar war. Ich h... Ver mais
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I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pr... Ver mais
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I have a karaoke business which has been going around 11 years. I started off with a disc player (I think it was called Ultimate & it got damaged a few weeks ago, so wasn't worth getting repaired, so... Ver mais
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Detalhes da empresa
Escrito pela empresa
We are the UK's only and one of only a handful of global manufacturers of both professional karaoke players, machines and high quality karaoke music.
Informações de contato
Vocalstar. Unit 10 Chantry Park, 2 Cowley Road, 2 Cowley Road, BH17 0UJ, Poole, Reino Unido
- 01202670929
- info@vocal-star.com
- vocal-star.com
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Kit was good smoke machine plug missing
Karaoke itself was good and easy to use. the smoke machine, which didn't come with a plug, meaning we couldn't power it. Lighting rig came without a dmx cable. Seems as though a bag of cables is missing.
Power lead replacement
I had to order a new power lead for my pa speaker & Ashleigh was really helpful.

Resposta da Vocal Star Limited
A little delay with the delivery but…
A little delay with the delivery but that was nothing to do with vocal star and the item I purchased was just what I was looking for my karaoke business.

Resposta da Vocal Star Limited
Great product and excellent service…
Great product and excellent service thank you.

Resposta da Vocal Star Limited
Nice looking machine
Product arrived on time, looks good on first inspection, real trial will be on sunday at work. Found the print on the instruction book small,pale and hard to read but I know the basics and will work from there. Seems quite sturdy so fingers crossed.

Resposta da Vocal Star Limited
Received next fay and really pleased…
Received next fay and really pleased with the VS-800

Resposta da Vocal Star Limited

Resposta da Vocal Star Limited
Excellent customer service
We received the product which we brought for my son's birthday and were very pleased. One of the microphones didn't work and the other had a misaligned battery spring. I contacted customer service and received a very quick response from Ashleigh who was only too happy to send out two replacement microphones which arrived the next day. Excellent service and would recommend on this alone, knowing that you will get a satisfactory outcome regardless of your issue. The product itself was good value for the money.

Resposta da Vocal Star Limited
Happy with final outcome
After some problems initially with them sending the wrong microphone, they have been in touch to rectify the situation and I now have working microphones

Resposta da Vocal Star Limited
A Star at Vocal Star
I stupidly order the wrong microphones by mistake but thanks to Ellie and the support team they have arranged for the correct microphones to be sent out…great job and massive thanks Ellie you’re a Star

Resposta da Vocal Star Limited
Fantastic product & customer service…
Fantastic product & customer service 2nd to none

Resposta da Vocal Star Limited
A hit!
Vocal Star is a party-making seamless experience. Super easy to book, recieve, and return the equipment. The karaoke unit was simple to set up. Honestly cannot be overstated what a hit this was at my party -- took it to the next level. Would rent again!

Resposta da Vocal Star Limited
Good quality sound of speakers and…
Good quality sound of speakers and microphones, easy to set.

Resposta da Vocal Star Limited

Resposta da Vocal Star Limited
Great customer service
I had lost my remote control for the vocal-star Ultimate and had problems finding a replacement online. After I had ordered another remote (vocal-star 800) and found it didn't work, I made a complaint to vocal-star. They immediately helped me and sent me the correct remote which was delivered straight away. I am now very pleased with their customer service

Resposta da Vocal Star Limited

Resposta da Vocal Star Limited

Resposta da Vocal Star Limited
The best bit was customer service on…
The best bit was customer service on the phone. Although you have to book/pay online, the choices of delivery are Fridays only. But, that’s not true and it is possible to get next day delivery. The problem here is the website. It all worked well in the end.
I found the software a bit daunting, but my son coped well. We did have a very good karaoke experience. The speaker was sufficiently powerful.

Resposta da Vocal Star Limited
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