Had a problem with a speaker we ordered via Amazon and had the best customer service from Ashleigh at Vocal -star Was sent a new replacement within a couple of days.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ich habe dort eine Karaoke Maschine als Weihnachtsgeschenk gekauft. Als das Geschenk ausgepackt wurde, musste ich erschreckend feststellen, dass diese leider defekt und somit unbrauchbar war. Ich h... Ver mais
A empresa respondeu
I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pr... Ver mais
A empresa respondeu
I have a karaoke business which has been going around 11 years. I started off with a disc player (I think it was called Ultimate & it got damaged a few weeks ago, so wasn't worth getting repaired, so... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the UK's only and one of only a handful of global manufacturers of both professional karaoke players, machines and high quality karaoke music.
Informações de contato
Vocalstar. Unit 10 Chantry Park, 2 Cowley Road, 2 Cowley Road, BH17 0UJ, Poole, Reino Unido
- 01202670929
- info@vocal-star.com
- vocal-star.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Cd that I order where great and quick…
Cd that I order where great and quick service thanks again Tony Aspin

Resposta da Vocal Star Limited
Quick delivery
Quick delivery, very good karaoke set, speakers sound are clear and nice, the mics are so much fun and the sound quality is good too.

Resposta da Vocal Star Limited
Great product and service
Great product and service. Order arrived promptly and as described. Will definitely be using these guys again.

Resposta da Vocal Star Limited
First Class Customer Service
A few minor problems with my device and after emails with Samantha all problems resolved quickly and efficiently. First class customer service and would highly recommend this company.

Resposta da Vocal Star Limited
Above and beyond helpful!!
Our office has been looking for a karaoke machine suitable for in-office events and researching for one was overwhelming. There were so many different kinds with different connections and capabilities and I had no idea where to start. I reached out to Vocal Star and we have been back and forth over emails with them helping me find something suitable, making sure I knew what other cords/connections I may need for our TV/speaker etc, and not only were they always prompt in their responses, they were SO helpful. Ashleigh, Lauren and Samantha were all amazing and were seamlessly able to take over from one another to help answer my million questions. Thank you!!

Resposta da Vocal Star Limited
Great customer support from Vocal Star
Great customer support from Vocal Star. We received our delivery but for some reason DHL only delivered 3 out of the 4 packages and sent the 4th package back to Vocal Star. Ashleigh in Customer Support was fantastic; as soon as they received the package from DHL she sent it straight back out to us and we received it the next day. Many thanks.

Resposta da Vocal Star Limited
karaoke machine
I bought a karaoke machine from Vocal-Star it was an easy set up and I played my music out of the machine straight away. The microphones worked really well and projected out voices nicely. I cannot recommend them enough.

Resposta da Vocal Star Limited
5 Star Review from me
Easy website to navigate through, and streamlined process for purchase to delivery, being kept up to date every step of the way.

Resposta da Vocal Star Limited
Silent Disco Hire & Purchase
I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pretty much anything. The fold away headphones meant they can be packed and stored really easily without taking up loads of room.
Customer Service was excellent with prompt responses to emails and phone calls - thank you ladies:)

Resposta da Vocal Star Limited
Superb Karaoke Equipment
Hired Vocal-Star's karaoke set (large speaker with disco lights, tablet with songs, wireless microphones and a fog machine!) for a birthday party.
The staff are incredibly helpful and informative, the delivery and collection were well organised and seamless.
The equipment itself was a huge hit with people singing for hours on end! (The batteries in the mics actually lasted for over 8 hours). Both adults and kids really enjoyed it. The whole concept is something a little different and you're not just limited to English songs either!
Everyone was really impressed and I have organised for the equipment to be hired again!

Resposta da Vocal Star Limited
Lauren to the rescue
I had the pleasure in dealing with Lauren from customer support and what a kind and thoughtful person she is. She exhausted every avenue available to try and help me out but this was in vain but in no way was this Lauren’s fault.
As Lauren was so helpful I decided to take her advice and upgrade my system
So new unit is on its way and looking forward to many nights in front of the telly
Thanks Vocal Star

Resposta da Vocal Star Limited
Really fast delivery
Really fast delivery, excellent product, really impressed the quality.

Resposta da Vocal Star Limited
Great quality cds and good customer…
Great quality cds and good customer service and deliver, thanks so much

Resposta da Vocal Star Limited

Resposta da Vocal Star Limited
FAULTY MICROPHONE
I had an issue with one of the microphones on my new VTS200.
Sent an email and within 24 hours received a response from Ashleigh, who resolved my issue in a way that I was not expecting at all.
Ashleigh was so helpful and sorted everything out in such a timely and friendly manner.
Vocal-Star are very fortunate to have someone like Ashleigh.
Lauren also assisted and was very prompt in amending my delivery address with the couriers.
Thank you both for ALL your help today.
Teresa de Sousa

Resposta da Vocal Star Limited
Well done
Well done - Vocal-Star Ltd. Original order list by Royal Mail - following a short E-Mail from me item arrived by DPD.

Resposta da Vocal Star Limited
Found what I wanted quickly and…
Found what I wanted quickly and delivery was quick too

Resposta da Vocal Star Limited
Excellent customer service
Had to ring to get advice on the correct microphone.
Lady helped and went over and above to make sure we got the right one for my daughters Birthday
Also made sure it arrived super fast .
Lady who helped was fantastic

Resposta da Vocal Star Limited
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







