Problem with order when delivered. No instructions & had obviously been opened. Wondered because came from overseas & was powder & liquid if opened by customs ? However problem dealt with kindly & pro... Ver mais
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Veja o que dizem as avaliações
I appreciate the fact youbalways get exactly what you order. The delivery time is fast & I rarely have any issues. Great range & competitive pricing. I like the amount of description added, just enoug... Ver mais
A empresa respondeu
We use VSDent often and are really happy with their customer service and correspondence. Goods are always well packaged and arrive promptly. Plus the prices are really good. 😀
A empresa respondeu
Manali provided excellent support throughout the entire process of replacing our X-ray unit with a different type. She was extremely helpful, professional, and responsive from start to finish. She wen... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Informações de contato
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, Reino Unido
- 07490900100
- sales@vsdent.com
- vsdent.com
4,8
Excelente
202 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5 stars for Danny
Danny at VS Dent is always very helpful, polite, keeps you well informed and is a pleasure to deal with
28 de janeiro de 2026
Avaliação não solicitada
Resposta da VSDent
Hi Lynn, Thank you so much for your review. We truly appreciate your kind words about Danny's support, and we are delighted to hear that you were happy with our service. We look forward to supporting you again in the future. Warm regards.
all is good
royal mail emailed the arrival time of 7-30 pm, it arriv
ed one day later apart from that all is good thankyou
2 de janeiro de 2026
Resposta da VSDent
Hi Denis, Thank you so much for taking the time to share your feedback. We’re always here to help with anything you need in future. Warm regards.
No instructions
No instructions, one of the bottles appeared to have been opened.
No replies from them using the email provided.
Used it based on guesswork in mixing it up and holding at the moment.
But a shocking service.
2 de janeiro de 2026
Resposta da VSDent
Hi Ian, Thank you for bringing this matter to our attention and for sharing your order details. We will check this with our team and contact you shortly to resolve this as soon as possible. We take this feedback seriously and will ensure it is addressed promptly. We’re always here to help with anything you need. Warm regards.
Wrong time to order.
Wrong time of year to order as mail gets held up and weather is not helpful during the festive period. The 24/48hr delivery time went out the window. Package arrived damp, tape open and moisture inside the box. Contents ok. Tried one glove and fits fine. Suggest a stronger tape for sealing the box.
2 de janeiro de 2026
Resposta da VSDent
Hi Andrew, Thank you for taking the time to share your experience! We appreciate your understanding regarding festive-season delivery delays and are glad to hear the gloves arrived in good condition and fit well. We’re always here to help with anything you need. Warm regards.
The product was as described and…
The product was as described and delivered promptly
24 de novembro de 2025
Resposta da VSDent
Hi Trevor, Thank you so much for taking the time to share your feedback. We look forward to serving you again in the future. Warm regards.
Good product.
Good product. The resin works well. Used with curing light and my veneer is back on super-firmly , hopefully permanently.
2 de janeiro de 2026
Resposta da VSDent
Hi Martin, Thank you for your review! We’re delighted to hear about your positive experience. We’re always here to help with anything you need. Warm regards.
Resposta da VSDent
Hi MKK, Thank you for taking the time to share your experience! We're delighted to hear that you had a good delivery experience with us. We’re always here to help with anything you need. Warm regards.
Great experience
I had an outstanding experience thanks to Sejal’s exceptional customer service. From the moment she assisted me, she went above and beyond to ensure everything was taken care of with genuine care and professionalism. Sejal was patient, attentive, and truly made me feel valued as a customer. Her warm attitude and dedication turned what could have been a routine interaction into something genuinely pleasant.
Thank you, Sejal, for your fantastic service—you’re an asset to your team!
28 de novembro de 2025
Avaliação não solicitada
Resposta da VSDent
Hi David, Thank you so much for your review. We truly appreciate your kind words about Sejal's support. We look forward to supporting you again in the future. Warm regards.
Manali was very helpful and replied…
Manali was very helpful and replied very promptly with any queries I had.
13 de novembro de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Chelsea, Thank you for your review! We’re delighted to hear about your positive experience and Manali's support. We’re always here to help with anything you need. Warm regards.
Bought some instruments from VSDent
Bought some instruments from VSDent. Good price, great quality and delivered in good time. Would definitively use again and recommend to others.
11 de novembro de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you so much for your review. We are delighted to hear you were happy with the quality, pricing, and delivery of your instruments. We truly appreciate your support! We look forward to serving you again in future. Warm regards.
Resposta da VSDent
Hi Heather, Thank you so much for taking the time to share your feedback. We look forward to serving you again in the future. Warm regards.
Sejal was amazing
Sejal was amazing! Excellent customer service and very friendly. Thank you!
30 de outubro de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Yalda, Thank you so much for your review. We truly appreciate your kind words about Sejal's support. We look forward to supporting you again in the future. Warm regards.
Had a great experience with VS Dent
Had a great experience with VS Dent! Jenny was extremely helpful, professional, and friendly throughout. She made the whole process smooth and easy. Excellent customer service highly recommend
28 de outubro de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Mehak, Thank you so much for your review. We truly appreciate your kind words about Jenny's support. We look forward to supporting you again in the future. Warm regards.
Very happy
Ordered / received an EMS lead instead of SAT. Dealt with Jenish who kindly assisted in resolving. Good communication / assistance.
1 de outubro de 2025
Resposta da VSDent
Hi Paul, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Jenish's support. We’re always here to help with anything you need. Warm regards.
I am happy with the services.
I am happy with the services and csutomer service team was very helpfull especially Manali. she helped through out from finding the exact match of coupling and hand piece.
2 de setembro de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
excellent service and good guys
5 de setembro de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us. We’re always here to help with anything you need. Warm regards.
Entreprise sérieuse livraison rapide…
Entreprise sérieuse livraison rapide et le suivis nickel je recommande service client top
1 de setembro de 2025
Resposta da VSDent
Bonjour Kamel, Merci beaucoup pour votre avis et votre recommandation. Nous sommes heureux que notre service ait répondu à vos attentes. Merci de votre confiance et nous serons ravis de vous assister à nouveau très bientôt. Bien cordialement.
Shorter shelf life materials.
Shorter shelf life materials were sent.
On reporting was asked to send back at own cost as it was ordered online. Not sure how else it could be ordered.
1 de setembro de 2025
Resposta da VSDent
Hi George, Thank you for taking the time to share your feedback. We are sorry to hear about your concern. As per VSDent’s return policy, whether an order is placed online or offline, customers are required to arrange the return if a product does not seem suitable after delivery. That said, we understand your concern regarding the shelf life and will ensure closer checks in the future to improve our service.
We truly value your input and appreciate the opportunity to serve you better. Warm regards.
Great service & fast delivery
Great service & fast delivery.
Really helpful customer service and a great product. I purchased the Nova Glass LC version which has worked out very well. Thank you.
26 de agosto de 2025
Resposta da VSDent
Hi David, Thank you for taking the time to share your experience about the product! We're delighted to hear that you had a good experience with our customer service team. We’re always here to help with anything you need. Warm regards.
No issues- Had 3 handpieces that had…
No issues- Had 3 handpieces that had issues and were repaired promptly
14 de agosto de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Keval, Thank you so much for taking the time to share your feedback. Your kind words mean a lot. We look forward to serving you again in the future. Warm regards.
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