Problem with order when delivered. No instructions & had obviously been opened. Wondered because came from overseas & was powder & liquid if opened by customs ? However problem dealt with kindly & pro... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I appreciate the fact youbalways get exactly what you order. The delivery time is fast & I rarely have any issues. Great range & competitive pricing. I like the amount of description added, just enoug... Ver mais
A empresa respondeu
We use VSDent often and are really happy with their customer service and correspondence. Goods are always well packaged and arrive promptly. Plus the prices are really good. 😀
A empresa respondeu
Manali provided excellent support throughout the entire process of replacing our X-ray unit with a different type. She was extremely helpful, professional, and responsive from start to finish. She wen... Ver mais
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Detalhes da empresa
Escrito pela empresa
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Informações de contato
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, Reino Unido
- 07490900100
- sales@vsdent.com
- vsdent.com
4,8
Excelente
202 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
VSDent Repairs provided an excellent service.
The process was efficient, communication was clear, and the repair was completed to a high standard. Highly recommend this company for reliable dental equipment repairs.
12 de agosto de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Medidenta, Thank you so much for your review and recommendation. We’re delighted to know that you found our repair service efficient and up to high standards. We truly appreciate your trust and look forward to assisting you again whenever needed. Warm regards.
A+ Excellent Customer service from Manali .
A+ . Purchased some dental equipment from Vsdent . Manali was simply excellent .
Pleasant, efficient and friendly customer service.
Product arrived the next day . Hope to do business with Vsdent again .
28 de agosto de 2025
Avaliação não solicitada
Resposta da VSDent
Hi GUYL, Thank you so much for your review. We truly appreciate your kind words about Manali's support and we are delighted to hear that you were happy with both our service and the prompt delivery of your order. We look forward to supporting you again in the future. Warm regards.
Prompt delivery of goods
Prompt delivery of goods.
The Wrong piezon tip was dispatched. But Minali guided me through the verification / returns process with ease . Which was much appreciated and correct tip was then dispatched. Happy with my correct piezon tip.
Thankyou for your assistance minali.
14 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Jacqui, Thank you so much for taking the time to share your feedback. Your kind words mean a lot, and we truly appreciate your patience and understanding throughout. We look forward to serving you again in the future. Warm regards.
Ordered a rubber dam set
Ordered a rubber dam set - clamps were of a cheap quality and unusable - one was inverted with the clamps facing the wrong way. Tried to return through email but email has he no response after 11 days. Would not use this company again due to defective products and non existent customer service
11 de agosto de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there,
Thank you for bringing this to our attention, and I sincerely apologise for the inconvenience caused by both the product issue and the delay in our response. This is certainly not the level of service we aim to provide.
In order to look into this matter properly and resolve it for you, may I kindly ask you to share your invoice number or order details? Once received, we will immediately review the case and get back to you with the correct information by phone or email, as per your preference.
We truly regret the trouble caused and appreciate your patience while we work to put this right. Warm regards.
Sejal was so helpful in supplying me…
Sejal was so helpful in supplying me with all the information I needed regarding products & made my whole experience of buying through VSDent absolutely fuss free. Super quick delivery. Very impressed customer. Thank you
8 de agosto de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Kerry, Thank you for your review! We’re delighted to hear about your positive experience and Sejal's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Excellent support and communication by…
Excellent support and communication by Manali.
30 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi AP, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
Great customer service
Great customer service, Danny was very helpful and sorted everything for us. Thank you
31 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Jana, Thank you for your review! We’re delighted to hear about your positive experience and Danny's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Very good service from Manali she was…
Very good service from Manali she was polite, helpful and very prompt with dealing with my query, the order and replacements I needed were done so very quick. thank you xx
23 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Wendy, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
Super Fast!
sensor arrived on the Tuesday, technical team had phoned on the Wednesday and got it installed on all 3 computers in less than 15 minute! super fast service and very happy with technical team. Wouldn't hesitate to recommend
16 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Manor Surgery, Thank you for your review! We’re delighted to hear about your positive experience. We’re always here to help with anything you need. Warm regards.
Get the tips for seconds step don’t…
Get the tips for seconds step don’t make sense you don’t sell them when you make the product
1 de julho de 2025
Resposta da VSDent
Hi Joseph, Thank you for taking the time to leave your review.
We’ve reviewed the order associated with the reference number provided, and we would like to clarify that the scaler tips are not listed as part of the items included in this particular order. As a result, it appears there may have been a misunderstanding regarding the product contents.
To ensure the matter is fully addressed, a member of our team will be reaching out to you shortly to gather more information and assist you further.
We appreciate your feedback, as it helps us maintain clarity and support for all our customers. Warm regards.
Great Communication
Free Trail of Woodpecker Airflow Machine - Now bought the unit. Really good customer service from Danny as VS Dent. Great communication and everything sorted with no hassle.
30 de junho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Eirlys Dental, Thank you for your review! We’re delighted to hear about your positive experience and Danny's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Good value and service as the name suggests
I have used VS dent for some time now. Their products are well priced and good quality. I dealt with Danny today and he was very helpful. I have no hesitation in recommending VS dent.
11 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Srini, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Danny's support. We’re always here to help with anything you need. Warm regards.
Very efficient and friendly service
Very efficient and friendly service , Danny was my point of contact and he made sure i got my xray sensor on time and was always ready to help out. Well done VS Dent
8 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Muhammad, Thank you for your review! We’re delighted to hear about your positive experience and Danny's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
I found the customer service and the…
I found the customer service and the response to queries very quick and efficient. Danny was extremely helpful. Thank you VS Dent
7 de julho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Sarah, Thank you for taking the time to share your experience! We're delighted to hear that you had good experiences with our service team- specially Danny’s support. We’re always here to help with anything you need. Warm regards.
I’ve been meaning to review these guys…
I’ve been meaning to review these guys for ages. Great customer service, fair prices and always reliable which is always important in our game
26 de junho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Mr. Victor, Thank you for your review! We’re delighted to hear about your positive experience. We’re always here to help with anything you need. Warm regards.
Fantastic Service
Fantastic Service – Thank You Manali!
I had such a great experience – Manali was absolutely brilliant throughout the whole process, really helpful, friendly, and kept me in the loop every step of the way. Nothing was too much trouble, and I always felt well-informed and supported.
Manali made sure it was resolved quickly and efficiently, and I was really impressed with the level of care and communication.
Thank you again for the amazing service – it really made a difference!
2 de junho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you so much for your kind words and thoughtful review! We’re delighted to hear that you felt supported and well-informed throughout the process by Manali. Your feedback means a lot and motivates us to continue delivering the highest standard of service.
If you ever need anything in the future, please don’t hesitate to get in touch. Thank you once again for your trust and support! Warm regards.
Great service from Manali
Great service from Manali! Thank you!
2 de junho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Georgia, Thank you for your review! We’re delighted to hear about your positive experience and Manali's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Fantastic company very helpful staff…
Fantastic company very helpful staff especially Manali. Well priced in the market
2 de junho de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
I was served by Danny at VS dent who…
I was served by Danny at VS dent who was incredibly supportive in getting my delivery sorted on an urgent basis!!! Cannot thank him enough he’s a gem
30 de maio de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Bindi, Thank you for your review! We’re delighted to hear about your positive experience and Danny's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
It was pleasure working with VS dental
It was pleasure working with VS dental. They were prompt to resolve my issues and customer service provided by Manali was excellent.
28 de maio de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Urvi, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service, along with Manali’s support. We’re always here to help with anything you need. Warm regards.
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