Problem with order when delivered. No instructions & had obviously been opened. Wondered because came from overseas & was powder & liquid if opened by customs ? However problem dealt with kindly & pro... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I appreciate the fact youbalways get exactly what you order. The delivery time is fast & I rarely have any issues. Great range & competitive pricing. I like the amount of description added, just enoug... Ver mais
A empresa respondeu
We use VSDent often and are really happy with their customer service and correspondence. Goods are always well packaged and arrive promptly. Plus the prices are really good. 😀
A empresa respondeu
Manali provided excellent support throughout the entire process of replacing our X-ray unit with a different type. She was extremely helpful, professional, and responsive from start to finish. She wen... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Informações de contato
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, Reino Unido
- 07490900100
- sales@vsdent.com
- vsdent.com
4,8
Excelente
202 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service from Manali
Good service from Manali - she ensured that my query was addressed and did her best to get my delivery to me within 24 hours.
Manali I appreciate you.
Thank you so much
28 de maio de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Juanita, Thank you for taking the time to share your experience! We're delighted to hear that your issue got resolved and you had a good experience with our service team- specially Manali’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
I am very grateful to Manali for all…
I am very grateful to Manali for all his help. I found him to be extremely attentive, dedicated and professional
27 de maio de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Silvia, Thank you for your review! We’re delighted to hear about your positive experience and Manali's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
excellent customer service by matthew
25 de abril de 2025
Resposta da VSDent
Hi Dev, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service, along with Matthew’s support. We’re always here to help with anything you need. Warm regards.
Endo motor
Easy to reach, quick reaction, professional and efficient
21 de abril de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Vladimir, Thank you for your review! We’re delighted to hear about your positive experience. We’re always here to help with anything you need. Warm regards.
Woodpecker i sensor- 5 stars service
I recently purchased woodpecker isensor from vs dental. The process of purchasing to delivery was very smooth and delivery was quick. Post delivery, the sensor installation was very much straightforward and Danny from sales team helped massively to integrate woodpecker isensor to my existing carestream. Thank you so much Danny from sales team and Matthew from technical team for their quick responses and prompt help with the sensor installation and integration. Highly recommend VS dental to anyone who is looking into buying things from them.
25 de abril de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Chaitanya, Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with both our product and service — from presales through to aftersales support. We truly appreciate your kind words about Danny and Matthew. Your feedback means a great deal to us. Please do not hesitate to reach out if there is anything else we can assist you with. Warm regards.
Danny was very helpful and we received…
Danny was very helpful and we received the goods on time.
14 de abril de 2025
Avaliação não solicitada
Resposta da VSDent
Hi BG, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service, along with Danny’s support. We’re always here to help with anything you need. Warm regards.
Excellent service by vs dent
Excellent service by vs dent . Can not recommend enough .
Great communication
Very prompt
And we are a very happy dental practice
Thank you manali your the best
11 de abril de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Lisa, Thank you for your fantastic review! We’re delighted to hear about your positive experience and Manali's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
very good
manali is very helpful and always tries to answer any query ASAP
8 de abril de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Michiko, Thank you so much for your kind words! We're delighted to hear you had a pleasant experience with our team. Your feedback means a lot to us, and we’re always here to help with anything you need. Warm regards.
I recently sent my airflow for repair…
I recently sent my airflow for repair and had the pleasure of dealing with Manali, who was incredibly helpful throughout the process. She handled everything efficiently, and there was no charge for the service even though the unit was out of warranty. I’m absolutely pleased with the customer service I received. Highly recommend!
17 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Fiorela, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Danny thank you so much for fast and…
Danny thank you so much for fast and excellent service very recommended
1 de abril de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service team- specially Danny’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
Very happy
Extremely happy with the refine piezo ems compatable handpieces. Tired of spending a fortune on replacing them when the break.
These were a fraction of the price and working great. Slightly more vibration than the original ones but patients still saying absolutely no sensitivity. Bought extra tips too. Will definitely buy again.
The autoclavable cases are brilliant and have even managed to manipulate them to fit the airflow piece in too.
Thanks to Danny for helping me with my order.
24 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our products and you're pleased with Danny’s support. We’re always here to help with anything you need. Warm regards.
Manali
Manali, is very friendly and helpful.
Always a pleasure to work with her.Always makes sure all my questions are answered.
28 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Manuela, Thank you so much for your kind words! We're delighted to hear you had a pleasant experience with Manali. We’re always here to help with anything you need. Warm regards.
Manali is brilliant
Manali was so helpful when it came to helping me with an error in an order that was placed. She sorted it out very quickly and was very professional and super friendly.
Highly recommend! Thank you Manali :)
21 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Jade, Thank you for taking the time to share your experience! We're delighted to hear that your issue got resolved and you had a good experience with our service team- specially Manali’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
*all dentists be aware*
*all dentists be aware*
I tried 4 times to get a refund for fake/ misleadingly sold products. They only responded upon my Trustpilot review. They then sent me a returns docket, only for me to be refunded £21 against the £661 order returned to them.
They are a bunch of scammers - they knowingly sell fake/ used goods.
I am now going to sue the company (I’ve already tracked down the owners) and I am going to advise other dental buyers not to engage with these charlatans
27 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Sophia,
Thank you for sharing your concerns. We understand any frustration this may have caused.
As communicated to you on the 24th, your refund was approved, and the process was initiated accordingly. Refunds are generated in batches and typically take 3-5 business days to reflect in your account, depending on your bank’s processing time. This is why you have received a partial amount today, and we want to assure you that the remaining amount will be reflected as per the given timeline. You will receive a full refund for all the products you have returned to us.
We strive to provide a transparent and fair resolution for all our customers, and we sincerely appreciate your patience during this process. If you experience any further delays or require additional assistance, please do not hesitate to reach out—we would be more than happy to assist you. Warm regards.
Manali was so helpful
Manali was so helpful, polite and efficient in taking my order this morning. Manali even called me back to personally let me know that my order had been placed and would be despatched today and advised they had also applied a further 5% discount to the order.
What a pleasure it was to talk to you today and thank you again for professional manner. Manali is a great credit to VSDent
18 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Wonderful service today
Wonderful service today, thank you
12 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for your positive feedback! We're delighted you're pleased with our service. We highly appreciate your business! Warm regards.
Excellent product speedily delivered.
Excellent product speedily delivered.
Thanks !
3 de março de 2025
Resposta da VSDent
Hi Adam, We're glad to hear you're satisfied with our product and service. We're here for you every step of the way. Warm regards.
Woodpecker trial
My practice has just completed the 2 week free trial of the Woodpecker airflow & Manalil has been fantastic with her communication throughout. She answered any questions I had & we are very happy with the product & will be purchasing. Thank you.
10 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Clare, Thank you for your positive feedback! We're delighted to hear that you had a great experience with the Woodpecker Airflow trial and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Exceptional customer service
Exceptional customer service! Friendly, polite and efficient!
6 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi there, Thank you for your positive feedback! We're delighted you're pleased with our customer service. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Manali is always helpfuland so…
Manali is always helpfuland so efficient.
4 de março de 2025
Avaliação não solicitada
Resposta da VSDent
Hi Karen, Thank you for your kind words! We're delighted you're pleased with our service team- specially Manali. We highly appreciate your business! Warm regards.
A Experiência Trustpilot
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