Hi, we have dealt with a guy called Dean. He was so very helpful. Got me a discounted rate very polite that’s why I think he deserves five stars would highly recommend you guys thanks again Albert Whi... Ver mais
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Shaun was proactive, quick to respond, took time to explain everything and had the perfect balance of leaving me to think about things, then calling back when he said he would. I hope the service is... Ver mais
A empresa respondeu
Shocking experience. Missed collections there answer was to leave double next time. I have nowhere to store double rubbish & when I pointed out it's then a vermin problem they couldn't give any furthe... Ver mais
A empresa respondeu
Just set up my waste management contract for my new business. I dealt with Jake over the phone, very welcoming and helpful, it’s rare you get great customer service nowadays, would recommend these to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management. We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.
Informações de contato
41-51 Grey Street , NE1 6EE, Newcastle, Reino Unido
- 03333445477
- complaints@wastemanaged.co.uk
- wastemanaged.co.uk
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Very helpful and informative
Very helpful and informative

Resposta da Waste Managed
Great customer service
Great customer service, got back to me via email answering all my questions super quick and called me back when was convenient around my busy schedule. Thank you.

Resposta da Waste Managed
New customer experience
Thank you to Sam at Waste Managed for walking us through the process and helping to get this set up. The process was easy from start to finish, great customer service along the way.

Resposta da Waste Managed
Callum was extremely useful
Callum was extremely useful, and I really appreciate his customer service.

Resposta da Waste Managed
Ray went above and beyond so helpful…
Ray went above and beyond so helpful and explained everything in detail he is a great asset to your company as I never leave a review for any company, as never feel the need to, but just had to let someone know he is a massive credit to your company. I am friendly with all the other businesses around me and will be telling them they need to go with yous. Also can you also pass on regarding Damien is also a credit to your company as he knew I was in a rush and he still explained everything and got me signed up as Ray asked him to call me back as Ray was busy so even doing that is also amazing to save me waiting. Great double act! THANK YOU!!!

Resposta da Waste Managed
Excellent service from start to finish
Excellent service from start to finish. The team were very professional, helpful and knowledgeable, especially when advising us on the correct waste bins for our needs.
They clearly explained the different options available, including sharps bins and hazardous/clinical waste containers, and helped us choose the appropriate sizes and types for our business.
Communication was efficient, the process was straightforward, and everything was handled professionally. I would definitely recommend them to any clinic or business looking for a reliable waste management service.

Resposta da Waste Managed
The worst company in this game!
The worst company in this game! Careless and rude customer service. They don’t care how they treat customers at all. I ordered a commercial bin last and thought I had gotten a good deal. However, BIFFA a terrible company they connected us with has delivered an infested bin that smelled like death and couldn’t even open as it came faulty. After making a complaint to Waste Managed, they promised to sort it out. An entire week passed and there has been no solution, no big change, and no bag collection. Called to cancel our contract they refused and said they’ll charge us despite leaving me to operate an entire food market with no commercial bin. This is the worse experience. Do not use or have Waste Managed connect you with a company like BIFFA who are absolutely rubbish at managing rubbish and servicing small companies. Complaints are not taken seriously and they’ll charge you if you want to cancel your contract even when they mess up. DO NOT USE AT ALL!

Resposta da Waste Managed
That is great experience with them
That is great experience with them. yesterday i applied for ther service happy for that they called me at morning whenever I didn't received but they calling me again and they informed me everything service was excellent. I hope they continue with that.

Resposta da Waste Managed

Resposta da Waste Managed
Still the account is not fully active
Still the account is not fully active. I sent email. There is mo reply. Waiting to activate whats3words

Resposta da Waste Managed
TERRIBLE SERVICE
TERRIBLE SERVICE, LIARS, AVOID. FAKE 5 STAR REVIEWS.
We waited over a month for a Bin Delivery that never came, rubbish around our ankles i was forced to cancel the contract.

Resposta da Waste Managed

Resposta da Waste Managed
Absolutely great service
Absolutely great service, I submitted my details online and had a call back within a minute, I wanted to wait to hear back from 3 other business. One got back to me that was more expensive and the other two didn’t respond and to be honest the speed and price I received I was already set on going ahead with their quote.
Great communication and customer service was top notch. Thanks again!

Resposta da Waste Managed
Dont even Try especially new/small business
I am current customer and my experience is Dont Even try your cost will keep increased and most funniest thing is it will be automatically rolled out and it has to be given 3 months notice when we ask for it there answer is “ ITS IN TERMS”

Resposta da Waste Managed
The service was excellent.
The service was excellent, the communication was clear, and everything was handled professionally.

Resposta da Waste Managed
Very disappointing service
Unfortunately, our experience with this waste management company has been extremely poor.
Waste collections are regularly not carried out on the agreed days or on time, which causes ongoing problems for our business. Communication is also extremely difficult — we do not have a direct email address or phone number for someone who can actually deal with the issues when they arise.
No one is available on Bank holidays either.
For a service as basic and important as waste collection, we expected reliability and clear communication, but sadly we have experienced neither.
We are now tied into a one-year contract, which makes the situation even more frustrating, as the terms and conditions are asking us a fortune to
If you are considering using this company and have any doubts, I would strongly recommend doing your research and thinking very carefully before signing a long-term contract. Based on our experience, I certainly would not choose them again.

Resposta da Waste Managed

Resposta da Waste Managed
Jake was extremely friendly and helpful…
Jake was extremely friendly and helpful with any questions I had and made the whole process of setting a bin up extremely easy, I would definitely recommend

Resposta da Waste Managed
The worst company I have EVER had the…
The worst company I have EVER had the unfortune to work with, AVOID AT ALL COSTS, they never provide the service on time still charge you for it, don’t allow you to cancel, back pedal and pass you from pillar to post while still secretly applying charges, they started saying the cancellation fee was £270 then it goes up to £575, CROOKS AND SMAMMERS AVOID

Resposta da Waste Managed
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