I have recently purchased a very nice vehicle form this Garage, from the minute I walked through the door to first have a look until I drove away with the Vehicle I have felt well looked after and... Ver mais
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Veja o que dizem as avaliações
My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after... Ver mais
A empresa respondeu
Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean. Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ Fantastic service from start to finish! Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything s... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária Kia
- também em
- Concessionária
- Concessionária de veículos motorizados
- Revendedora de carros usados
- Serviço de Leasing de Carros
Escrito pela empresa
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Informações de contato
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Reino Unido
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Came to my home with car
Came to my home with car
We did the deal, with a part exchange.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Alan, for your wonderful review. We're delighted to hear that your experience with us was smooth and pressure-free. Our friendly staff are dedicated to providing reliable service and ensuring your satisfaction. We truly appreciate your trust in us and are committed to supporting you throughout your ownership journey. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a wonderful day.
Excellent
Vicky really took the time to understand my requirements & was able to help with any questions, given her extensive experience & expertise in Kia.
Highly recommend
24 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Gillie, for your fantastic review. We're delighted to hear that Vicky's extensive knowledge and expertise in Kia made a positive impact on your experience. Our friendly staff is committed to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying journey. Your satisfaction is our top priority, and we truly appreciate your recommendation. Should you have any further questions or need assistance, please feel free to reach out. We're here to support you throughout your ownership journey with reliability and care. Take care and happy driving. Have a great day.
Great service
Chris at Kia Macclesfield was excellent. No pressure, no pushy sales talk.
All good with my first viit to the outlet.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Andy, for your wonderful feedback! We're thrilled to hear that Chris provided you with a pressure-free and enjoyable experience during your visit. Our friendly staff are dedicated to ensuring a smooth and transparent car-buying journey, and it's great to know we met your expectations. We truly value your trust and are committed to providing excellent customer service and aftercare throughout your ownership. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Efficient Service
I went into the showroom and met Julie Pilling. She arranged a test drive, the paperwork with DVLA for change of registration and road tax and answered my many questions. I found the whole experience pleasant, informative (as it is the first time I’ve had a car with computerised information systems!) with no pressure applied and a nice cup of coffee.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Helen, for your fantastic feedback. We are delighted to hear that Julie provided you with a pleasant and informative experience. Our friendly staff are committed to creating a pressure-free environment, ensuring you feel supported as you navigate your first car with computerised systems. We take pride in our reliable customer service and strong commitment to aftercare, aiming for a smooth and transparent car-buying experience. If you have any further questions or need assistance, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Very good attentive sales staff
15 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your 4-star review, Dave. We truly appreciate your feedback and are delighted to know you enjoyed our friendly staff. Our commitment to excellent customer service and a pressure-free sales environment is central to our values. Should you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again. Take care and have a great day.
Great customer service.
I can't fault the customer service from Acorn in Crewe. Alex made the whole experience easy and smooth and I had my new car within a week.
Highly recommend.
23 de agosto de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Alex provided you with a smooth and easy experience. Our team are dedicated to delivering excellent customer service and ensuring a pressure-free car-buying journey. It's great to know you received your new car so quickly. We truly appreciate your recommendation and look forward to supporting you throughout your ownership journey. If you need anything in the future, please don't hesitate to reach out! Enjoy your new car.
Great customer service
Dan Jackson at Acorn Kia has been great throughout the process. Having never previously purchased a car online he has been great managing the process especially with a couple of challenges along the way. Lovely car at a great price!
18 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your fantastic review, Roy. We're delighted to hear that Dan provided you with excellent customer service and made your online car-buying experience smooth and transparent. Our friendly staff is dedicated to ensuring a pressure-free environment and goes above and beyond for our valued customers. Enjoy your lovely new car, and remember that our strong commitment to aftercare means we're here to support you throughout your ownership journey. We truly appreciate your trust in us and look forward to serving you again in the future. Take care and happy driving. Have a great day.
Dropped my Kia shortage of for mot they…
Dropped my Kia shortage of for mot they was all friendly and had a lift of a man who was going to fetch another car. They phoned me on the afternoon everything was fine and washed my car as well. The staff was all friendly.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your 5-star review, Rosie. We are thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing excellent customer service is at the heart of what we do. We strive to ensure a smooth experience, and we are always here to support you throughout your ownership journey. If you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and have a great day.
Can only recommend Acorn Kia in Crewe, and Holly who did an amazing job
I just wanted to write a review following a really positive experience with Acorn Motor Group Kia in Crewe Cheshire. We found the dealer - and specifically Holly Quigley, their Sales Representative - refreshingly helpful, honest, and transparent from start to finish.
We are so far delighted with the car and for how Acorn and Holly were so forthcoming in sharing all aspects of its history and putting it through a fresh service, mechanical check, and MOT including a valet, new tyres, brakes, and more.
Early days of course, but our experience of other motor dealerships before we met Acorn, was less than stellar and so we felt quite lucky to have found such a principled and professional organisation in the motor trade.
Thanks especially to Holly and to Acorn more generally.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Hi Matt, thank you for your fantastic review. We are delighted to hear about your positive experience with Holly and the team at Acorn Motor Group Kia in Crewe. Our commitment to honesty and quality customer service is at the core of what we do, and it's wonderful to know that you felt supported throughout your pressure-free car-buying journey. We take pride in our knowledgeable and friendly staff who go above and beyond to ensure a smooth and transparent experience. Enjoy your new car, and remember that we are here for you every step of the way with our strong commitment to aftercare and customer satisfaction. Take care and happy driving. Have a great day.
Excellent service
Excellent service, great customer care and all round happy experience
17 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your fantastic feedback. We are delighted to know that you enjoyed our excellent customer service and friendly staff. Our commitment to providing a pressure-free environment ensures that your experience with us is smooth and transparent. Your satisfaction is our top priority, and we truly appreciate your trust in us as a reliable dealership. Should you need any further assistance or support, please feel free to reach out. We look forward to welcoming you back and supporting you throughout your ownership . journey. Take care and have a fantastic day.
Excellent service
Excellent service. All staff friendly efficient and knowledgeable.
15 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, , for your fantastic feedback. We are delighted to hear that you experienced our excellent customer service and found our friendly staff to be efficient and knowledgeable. Our commitment to providing a pressure-free car-buying experience is at the heart of what we do, and your satisfaction is our priority. We strive to go above and beyond in supporting you throughout your ownership journey, ensuring you feel valued and cared for.If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us. Take care and have a fabulous day.
The staff were very helpful polite
The staff were very helpful polite and understanding. We were offered refreshments while we were wait. Acorn have never let me down when I’ve asked for any information or anything doing it been done.
The staff go above and beyond.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, for your fantastic review Mark, We're thrilled to hear that you had such a smooth and enjoyable experience. Our friendly staff are dedicated to providing excellent customer service. We pride ourselves on being a reliable dealership that delivers honesty and customer satisfaction. If you need any assistance in the future, please don't hesitate to reach out. We're here to support you throughout your ownership journey. Take care and have a great day.
Great experience
Alex was very helpful, answered all the questions we had with no pressure to buy at all, all the staff we came in to contact were really friendly.
14 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Mrs Bedford, for your wonderful review. We're thrilled to hear that Alex was able to assist you without any pressure and that our friendly staff made a positive impression. Providing excellent customer service is our priority, and your feedback reinforces our commitment to a smooth and transparent car-buying experience. We appreciate your trust in us and look forward to supporting you throughout your ownership journey. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority.
Great experience
Great experience, frendly welcoming knowledgeable staff.
No hassle sales, we knew what we wanted and Mathew delivered 😊
13 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Tony, for your wonderful feedback! We're thrilled to hear that you had a great experience with our friendly and knowledgeable staff. It's fantastic to know that Mathew was able to deliver exactly what you wanted in a pressure-free environment. We pride ourselves on providing excellent customer service and ensuring a smooth car-buying experience. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out!
Called in to view the Sportage holie…
Called in to view the Sportage holie talked us round different models she was amazing after taking the Sportage for a test drive we purchased that car she helped us with everything and explained exactly what we needed todo would recommend anyone to visit if interested in a Kia
10 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Raymond, for your fantastic review. We're delighted to hear that you had such a positive experience with our friendly staff and enjoyed a pressure-free car-buying process. It's wonderful that you were able to take the Sportage for a test drive and that our team was there to assist you every step of the way. Your satisfaction is our top priority, and we truly appreciate your recommendation to others. We are committed to providing excellent aftercare and support throughout your ownership journey. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Really helpful and took time so that I…
Really helpful and took time so that I understood everything
9 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Jane, for your fantastic feedback. We're delighted to know that our friendly staff took the time to ensure you understood everything clearly. Providing excellent customer service is at the heart of what we do, and your satisfaction truly matters to us. We aim to create a pressure-free environment where you feel valued and supported throughout your journey. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help you with a reliable and stress-free experience. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
It is a shame this business is let down…
It is a shame this business is let down by the huge inefficiency in answering the phone in the Service Department. Two weeks ago I held the line on two seperate occasions for 20 minutes with no one answering. I left 2 voicemails requesting a call back, neither materialised. The following day I rang again, held for 15-20 minutes with no answer.Today I have spent 25 minutes trying to speak to someone in the Service Department, again, with no joy and no follow up to the voicemail message I left requesting a call back.I have just spent another 30 minutes on the line with no answer. Two weeks ago I was prepared to accept this may have been a one off but now question if this is the case. The staff themselves are personable and helpful when I visit the department but this issue clearly needs addressing before people start taking their business elsewhere.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Hi Phil, thank you for sharing your experience with us. I sincerely apologise for the challenges you've faced in reaching our Service Department. We pride ourselves on our excellent customer service, and it's clear we have room for improvement in our response times. Your feedback is invaluable as we work to enhance our reliability and ensure a trustworthy experience for all our customers. I appreciate your patience and understanding, and I assure you that we are committed to providing the quality support you deserve. If you need immediate assistance, please feel free to reach out directly at customercare@acorn-group.co.uk Thank you for your continued support.
Really helpful and genuine
When I called to enquire about a car Julie answered and she was fantastic from start to finish. Helpful, quick to respond but definitely not pushy or pressuring me to by. She was why I bought from St Helens Kia.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Mark, for your fantastic feedback. We're delighted to hear that Julie provided you with such excellent customer service. Our friendly staff is dedicated to ensuring a pressure-free sales environment, and it's wonderful to know you felt supported throughout your car-buying journey. We pride ourselves on our reliability and honesty, and your satisfaction is our top priority. Should you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and happy driving. Have a great day.
Been dealing with Acon Kia Burntwood…
Been dealing with Acon Kia Burntwood for 10yrs and always had great treatment from all staff there sales reception and service department great place to buy your KIA
8 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Ken, for your fantastic review. We are delighted to know that you have consistently enjoyed great treatment from our friendly staff at Acorn Kia Burntwood over the past decade. Our strong commitment to providing excellent customer service in a pressure-free sales environment is what sets us apart. We truly value your trust and are dedicated to supporting you throughout your ownership journey with reliable aftercare. Your satisfaction is our top priority, and we look forward to serving you for many more years to come. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Good selection of cars
Good selection of cars, Mike was very helpful during our impromptu visit, a pleasant buying experience and I look forward to collecting my new car.
6 de setembro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Linda, for your fantastic review. We're delighted to hear that you enjoyed a smooth and pleasant buying experience with the help of our friendly staff member, Mike. Our commitment to providing excellent customer service in a pressure-free environment is at the heart of what we do, and it's wonderful to know you felt supported. We look forward to seeing you collect your new car and are here to assist you throughout your ownership journey. Take care and have a fantastic day.
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