Acorn Motor Group - Acorn Kia Crewe Avaliações 

541
•
O TrustScore é 5 de um total de 5

4,8

Marshfield Bank, CW2 8UY Crewe, UK, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Alex Cooper was very patient, while I was dithering about which colour Kia Picanto to have. He was really helpful and can sort personalised number plate for me. Good that all was sorted in the one vis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a really good feeling straight away from Kia Crewe. Josh was not in the least pushy but was patient and informative and appreciated we had never considered Kia before. He also knew we were look... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were asked if we would like to look at possibly exchanging our car whilst the current one was being serviced. The service, as usual was carried out promptly and the staff were friendly and helpfu... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária Kia
  2. também em
  3. Concessionária
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados
  6. Serviço de Leasing de Carros

Escrito pela empresa

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Informações de contato

  • Marshfield Bank, CW2 8UY, Crewe, UK, Reino Unido

  • 01270507490

4,8

Excelente

O TrustScore é 5 de um total de 5

541 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(541)

554 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Acorn Kia Crewe, Excellent customer service. We have just purchased a Kia Sportage and I have to say a big thank you to Elliot, part of the sales team. He was professional and so helpful from start to finish. Everything was explained without any pressure or being rushed. Walking into the sales room the atmosphere was great with a good morning and a smile. It was relaxed and so friendly, you were made to feel like part of the family. Elliot was so helpful from showing me round the car, to explaining how everything works even helping to see if the dog crate fits brilliant customer service. After purchase a simple phone call the day after, just checking everything was OK. I wanted my private registration number on the car and Elliot helped me though the whole process to make this happen. I would definitely recommend Acorn Kia, Crewe. Thank you so much for the excellent customer service I received. Last thing to add, the car is amazing.

29 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Tina, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with Elliot and the team at Acorn Kia Crewe who all work extremely hard. We're proud of the friendly and helpful atmosphere we strive to create for our customers, and it’s fantastic to know that you felt well supported throughout your journey with us, from choosing your Kia Sportage to getting everything just right, including the dog crate and your private registration. We’re also happy to hear that the car is living up to your expectations, enjoy every drive! Your recommendation means a lot to us, and we’re here for any future needs you may have. Thank you again for choosing Acorn Kia Crewe and for sharing your experience with us. Wishing you many happy journeys ahead! 🚗 All the very best, take care and have a lovely day. Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Would highly recommend these

Would highly recommend these

We was only looking and ended up changing our car and saving money service 10/10 wasn’t no lies straight to the point and told it how it was

Elliot was amazing and kept us infirm through everything 10/10

26 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Rachel, Thank you so much for your positive review! We are thrilled that we were able to help you find a new car and save money in the process as that is definitely an all round win. Our team takes pride in being honest and transparent with our customers as well as providing the best knowledge to their ability, and we are happy that Elliot provided exceptional service. We look forward to serving you again in the future. Enjoy the new car 😃 All the very best, take care and have a lovely day! Acorn Kia Crewe.

Avaliado com 5 de um total de 5 estrelas

The best and most stress free…

The best and most stress free experience we have ever had, no pressure selling, everything was easy and relaxed. The main thing was our experience with sales assistant Holly, she is brilliant and obviously a great asset to the Kia company , such a lovely person, she is a gem!

24 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello BA, Thank you for your wonderful review! We are so glad to hear that you had a stress-free and enjoyable experience with our team, especially with our sales assistant Holly who works extremely hard and demonstrates absolutely awesome customer service skills. She truly is a gem and we are lucky to have her as part of our Kia family. Enjoy the new car!! Happy driving! 😃 All the very best, take care and have a lovely day. Acorn Kia Crewe.

Avaliado com 5 de um total de 5 estrelas

Holly was very helpful

Holly was very helpful, not pushy, very patient as I tested 2 cars . The Sportage I purchased very very happy with the car .
Holly was extremely helpful with the questions I asked , will definitely buy from Kia Crewe again .

24 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Craig, Thank you for choosing Kia Crewe and for taking the time to leave us a review. Our team is committed to providing exceptional service and we're thrilled that Holly was able to help you find the perfect car. Please don't hesitate to reach out if there is anything additional we can do for you. We can't wait to see you again for your next vehicle purchase. Enjoy your new Sportage. Take care and have a great day.
Best wishes
Acorn Kia Crewe
#KiaCrewe #HappyCustomers

Avaliado com 5 de um total de 5 estrelas

Friendly knowledge staff

Friendly knowledge staff. Great choice and options

25 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Giles, Thank you for your kind words. We pride ourselves on having a knowledgeable and friendly staff who can assist you with all your needs. We're happy to offer a wide selection of choices and options to ensure your satisfaction. Thank you for choosing our business. Please don't hesitate to reach out if there is anything additional we can do for you. We're looking forward to your next visit with us. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Excellent and efficient service from…

Excellent and efficient service from the Team

20 de julho de 2025
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Mark, Thank you for taking the time to leave such a positive review. We are thrilled to hear that our team provided excellent and efficient service. We strive to provide the best experience for our customers and we're glad we delivered. Thank you for choosing our business. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Staff were helpful, welcoming and friendly. Assisted by Chloe, very professional and informative.

19 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Lisa, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our staff, especially Chloe, provided exceptional service. We take pride in providing friendly and professional assistance to our valued customers. We appreciate your support . Please don't hesitate to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us. Take care and have a great day. Best wishes
Acorn Kia Crewe
! #CustomerSatisfaction #ProfessionalService #FriendlyStaff

Avaliado com 5 de um total de 5 estrelas

Professional and friendly

Excellent customer service as usual from this branch cannot fault it.

Staff very friendly and helpful even offered to walk me out of the building.

A complete explanatory video of my car explaining any problems.

Cannot fault this dealership 💯

17 de julho de 2025
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Robert, Thank you for your kind words. Our team is dedicated to providing excellent customer service, always going above and beyond to make sure our customers are satisfied. We are thrilled to hear about your positive experience and look forward to serving you again in the future 💯 Take care and have a wonderful day
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Car buying as it should be done!

Had a great experience buying my car from Acorn Kia. Hannah really went the extra mile to ensure everything went smoothly. I live in the north east so travelled down to collect the car. Everything was as described and I was very well taken care of. Thanks again to Hannah who made it such an easy and enjoyable car buying experience. I would not hesitate to recommend this dealership to anyone looking for their next purchase. Joe B

15 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Joe, Thank you so much for your kind words. We are thrilled to hear about your positive experience with Hannah and our dealership. We strive to make car buying as easy and enjoyable as possible for our customers. Its experiences like yours that really keep us motivated. Thank you for recommending us, we truly appreciate it Please don't hesitate to reach out if there is anything additional we can do for you. We hope to be of assistance to you again in the future. Take care and enjoy your new car. 😊🚘
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Great friendly staff

Great friendly staff. Nothing seems too much to ask or do for the customer

12 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Paddy, Thank you so much for your kind words. Our team works hard to ensure every customer feels valued and their needs are met. We appreciate your business and look forward to serving you again. Take care and have a great day.
Best wishes
Acorn Kia Crewe .
#CustomerServiceGoals

Avaliado com 5 de um total de 5 estrelas

Very professional and high standard

Friendly welcoming staff. Work carried out efficiently and within exprcted timescale.Excellent standard of cleanliness. Free coffee while waiting most welcome. No hidden or unexpected charges

12 de julho de 2025
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Michael, Thank you so much for your positive feedback. We strive to provide efficient and top-notch service while also making sure our customers feel welcomed and comfortable. We're glad you enjoyed our complimentary coffee and were happy with the transparency of our pricing. Looking forward to seeing you again soon. Take care and have a great day
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Extremely helpful staff.

Josh was very helpful, and knowledgeable, not pushy. No sales pressure. We had a very relaxed experience of purchasing a car. I would definitely recommend the Crewe Kia garage.

12 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Vicky, Thank you for trusting us with your car purchase, and for highlighting our sales team's helpful and knowledgeable demeanor. We strive to create a relaxed and pressure-free environment for our customers. We appreciate your recommendation and look forward to seeing you at Crewe Kia again, to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #NoSalesPressure

Avaliado com 5 de um total de 5 estrelas

Car check over …

Booked car in for a check over ...originally I was to drop off car and return later that day . This involved 2 bus trips .
I spoke to service receptionist and service manager and they agreed to take car into workshop if I was prepared to wait , which would save me messing about with the bus service .
Just over an hour and a coffee in the waiting area the car was returned with a clean bill of health and an invoice to prove the check over . Along with a washed cleaned car. Bonus !!!
All carried out with a pleasant friendly manner and a smile

8 de julho de 2025
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Thank you for choosing our service for your car check. We appreciate your feedback and are thrilled to hear that our team was able to provide you with a speedy and convenient experience. Your satisfaction is our top priority and we hope to see you again in the future. Take care and have a great day
Best wishes
Acorn Kia Crewe
#customersatisfaction #convenience #happycustomer

Avaliado com 5 de um total de 5 estrelas

Excellent service

The staff Chole is professional on doing all steps for purchase and part exchange, it’s really save my time.

9 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Thank you for your kind words. We are thrilled to hear that our staff, especially Chole, provided efficient and professional service during your purchase and part exchange. Our goal is to always save our customers precious time. Please don't hesitate to reach out if there is anything we can do for you. We look forward to serving you again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Great team great experience

What a great team everyone is very friendly. Holly was extremely helpful. I would highly recommend buying a car from this dealership in Crewe. Nothing is to much trouble.

7 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Chris, Thank you for the fantastic review We are thrilled to hear that you had a positive experience at our dealership. Our team strives to provide exceptional service and we are happy to hear that Holly was able to assist you. Thank you for your recommendation, we truly appreciate it. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and enjoy your new car. We hope you have a great day.
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Outstanding service

On the back of the recent recall for airbag replacement for many DS3 and C3 vehicles, we took my daughter's DS3 to have the airbags changed. The service in terms of communication and turnaround was simply outstanding. With an expected completion of up to 2 week due to such high volumes, it was complete within 36 hours. Quite incredible. 2 calls to check everything was alright plus an interior and exterior clean. This is the sort of service that makes you want to go back. Outstanding.

5 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Paul, we appreciate you taking the time to leave us this feedback. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. Our team at the reception desk works hard to provide exceptional service to all of our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Great experience

From start to finish a stress free experience trading in a sportage for a new model. Hannah knows her stuff and guided us without pressure to choose the right car for us. Picked it up two weeks later and just perfect so far. Thanks Hannah you are a credit to the business.

22 de junho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hi there, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about Hannah and our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Our EV 9 test Drive

A super day test driving the impressive Kia EV 9 a car boasting a really high spec and impressive acceleration with a very smooth drive...even on the current poor roads.
Elliot proved very knowledgeable and helpful.

3 de julho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello David , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Elliot and our team welcoming and professional during your visit. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We're looking forward to your next visit with us. Take care and have a wonderful day.
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Fantastic Service from Sales team

Really good

27 de junho de 2025
Avaliação não solicitada
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Graham , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Avaliado com 5 de um total de 5 estrelas

Quick service

Quick service

28 de junho de 2025
logotipo da Acorn Motor Group - Acorn Kia Crewe

Resposta da Acorn Motor Group - Acorn Kia Crewe

Hello Pete , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

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