Alex Cooper was very patient, while I was dithering about which colour Kia Picanto to have. He was really helpful and can sort personalised number plate for me. Good that all was sorted in the one vis... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
We had a really good feeling straight away from Kia Crewe. Josh was not in the least pushy but was patient and informative and appreciated we had never considered Kia before. He also knew we were look... Ver mais
A empresa respondeu
I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... Ver mais
A empresa respondeu
We were asked if we would like to look at possibly exchanging our car whilst the current one was being serviced. The service, as usual was carried out promptly and the staff were friendly and helpfu... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária Kia
- também em
- Concessionária
- Concessionária de veículos motorizados
- Revendedora de carros usados
- Serviço de Leasing de Carros
Escrito pela empresa
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Informações de contato
Marshfield Bank, CW2 8UY, Crewe, UK, Reino Unido
- 01270507490
4,8
Excelente
541 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nice friendly knowledgeable staff can’t…
Nice friendly knowledgeable staff can’t go wrong
28 de junho de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Ian , thank you so much for the positive review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Crewe . Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future.
Best wishes,
Acorn Kia Crewe
Very helpful and kind service dept…
Very helpful and kind service dept during a stressful time for me. I was so impressed that I will be using Acorn Crewe in future, despite the distance. The main agent closer to me were as useless as a chocolate t.pot
26 de junho de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Fiona, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Patrick, we are so pleased you enjoyed your visit to Acorn Kia Crewe. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Penta grey Proceed
Just collected my lovely penta metal grey Proceed Gt Line S from Hannah at Crewe. Hannah was very helpful and arranged for the car to be brought across from Warrington. I can’t thank her enough for sorting everything out and making everything run so smoothly.
26 de junho de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello David , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Hannah and our team welcoming and professional during your visit to Acorn. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business, We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe
The staff treated us with kindness and…
The staff treated us with kindness and respect there was nothing they wouldn't do for us
24 de junho de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Robert, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
They had scratched our new car
They had scratched our new car. It was taken in for warranty check as to why the coolant was slightly low, to find out if there was a leak. Informed me that the whole door panel had to be sprayed so they are not doing it. The service woman told us that she will order touch up paint and that we had to touch this up ourselves. The red touch up paint never arrived. Said they could do nothing as the service manager was off. When we asked Holly, she suggested that we might have done this ourselves which is wholly untrue. Never take it to them again. The person who did it whilst in Acorn garage would know in his heart of hearts that he had done it and we do not know how he can sleep at night. Shocking. The scratches were too deep for a simple touch up.
25 de junho de 2024
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you would be willing, we would like to have you contact our manager at 01270 507490 to discuss this matter. Alternatively e mail customercare@acorn-group.co.uk. Thank you and we look forward to hearing from you.
Alex Cooper
Alex Cooper, Fantastic service from start to finish thank you for finding me the right deal
24 de junho de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Michael , we are so pleased you enjoyed your visit to Acorn Kia Crewe. , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Alex and our team welcoming and professional during your visit to Acorn. reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Really good all round service
Really good all round service. Clear communication and efficient
30 de maio de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Crewe. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Kia Crewe
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Good experience
Holly was so helpful and patient I knew what I wanted and she did her best to ensure I got it and kept me updated
22 de junho de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Michelle , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about Holly and our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We're looking forward to your next visit with us. Take care and have a great day.
Best wishes
Acorn Kia Crewe
very pleasant experience all staff very…
very pleasant experience all staff very friendly and helpful
18 de junho de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Mrs - Shufflebotham, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Staff were very helpful
Staff were very helpful, didn’t receive a phone call to tell me the car was ready but they said they had tried to ring me but could not connect call, car was cleaned and valeted, over all happy with service received
17 de junho de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Kay, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Best service…
Never pushy and always give the best advice and the best aftercare.
14 de junho de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Zoe, we appreciate you taking the time to leave us this feedback. It's our pleasure to provide helpful advice , Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
No pressure no hassle
No pressure no hassle. Extremely quick and trouble free process thanks to Elliot.
12 de junho de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Lee , we are so pleased you enjoyed your visit to Acorn Kia Crewe. we're happy you found Elliot to be so supportive during your experience. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Great service
Great service, very helpful and polite staff.(Holly was a angle). Not pushie with the optional extras which made making decisions easy. Would highly recommend using them again.
31 de maio de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Richard , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Holly and our team welcoming and professional during your visit. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business. Thanks again for the recommendation take care and have a great day.
Best wishes
Acorn Kia Crewe
Purchase of used Kia vehicle
Richard was very friendly and informative and the test drive time was generous
4 de junho de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Lynne , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a wonderful day.
Best wishes
Acorn Kia Crewe
Staff thankyou becka
Staff . A car .my car was sorted so quickly . I really trust them
13 de junho de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Kathleen, we are so pleased you enjoyed your visit to Acorn Kia Crewe. we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Really good service
Excellent service really helpful and no pressure
12 de junho de 2025
Avaliação não solicitada
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Darren , we are so pleased you enjoyed your visit to Acorn Kia Crewe. thank you for sharing your positive experience. Thanks for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience . If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us to collect your new car. take care and have a great day.
Best wishes
Acorn Kia Crewe
accident assessment…
I needed an accident assessment following a bump on the motorway.
I had to have a vehicle assessment for which I paid £25. There was nothing to report and I sat for 90 minutes. Apparently the valet team had gone to lunch so it took a while longer than expected.
11 de junho de 2025
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hi there, thank you for taking the time to leave us feedback about your experience with us. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We do hope to be of assistance to you in the future. Thank you again for leaving us feedback. Kind Regards.
Resposta da Acorn Motor Group - Acorn Kia Crewe
Hello Meesha , we are disappointed to see your low star rating. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team who i believe have reached out to you regarding this issue. If you are willing if you could contact the site or e mail customercare@acorn-group.co.uk. We look forward to hearing from you.
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