My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after... Ver mais
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Veja o que dizem as avaliações
Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean. Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ Fantastic service from start to finish! Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything s... Ver mais
A empresa respondeu
What a fantastic experience dealing with both Vicki in sales and Susi & Kate in the after sals department. Nothing was too much trouble we highly recommend this garage ⭐️⭐️⭐️⭐️⭐️
Detalhes da empresa
- Concessionária Kia
- também em
- Concessionária
- Concessionária de veículos motorizados
- Revendedora de carros usados
- Serviço de Leasing de Carros
Escrito pela empresa
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Informações de contato
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Reino Unido
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service at Acorn Warrington…
I recently visited Acorn Warrington branch with a problem that I have had with the car since I bought the car from another Kia dealership who wouldn’t admit there was a problem. So after having the cars first service at Acorn Warrington last year, I trusted then to solve the problem. Job was sorted & car is running great. Back for 2nd service a week ago , all the service staff from manager Rick to the girls on the desk they are all so polite & helpful.
23 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Roy, for your fantastic feedback. We are thrilled to hear that our team at Acorn Warrington, especially Rick and our friendly staff, were able to resolve the issue with your car and provide you with excellent service. Your trust in us after your first service means a lot, and we are committed to ensuring your satisfaction with every visit. We pride ourselves on our reliable aftercare and a pressure-free environment, so you can feel supported throughout your ownership journey. We look forward to welcoming you back for your future services. Safe driving. Take care and have a wonderful day.
I went to inquire about a new Kia car…
I went to inquire about a new Kia car with my family. As soon as we entered the showroom, all the agents pretended to be busy and offered no assistance. After some time, we were attended to by an agent who didn't even offer us water, despite it being 33 degrees outside. He seemed uninterested in answering our questions and even suggested that we visit the MG garage instead, claiming they have better cars. Due to this experience, I will not be buying from Kia anymore; you have lost a customer.
23 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Dear Rishi, thank you for sharing your experience with us. We sincerely apologise for the lack of attention and support you received during your visit. Our aim is to create a pressure-free environment with friendly staff who are dedicated to providing excellent customer service. Your feedback is invaluable, and we will address this issue with our team to ensure it does not happen again. We are committed to regaining your trust and delivering the quality service you deserve in the future. If you have any further concerns, please feel free to reach out directly to customercare@acorn-group.co.uk. Thank you and we look forward to hearing from you.
Very very good!
This is going to be a very easy review to write as Acorn Kia we’re superb through the process of buying my EV4. I dealt with Mitch and he is a credit to the business. Any questions I had were answered quickly and fully and the service was the right mix of professional and friendly. Handover was excellent and the car was prepared to a very high standard. I can’t recommend Acorn and in particular Mitch enough. By way of reference in the last 12 months I have bought a Hyundai for my wife and a Renault for my son and this purchase was bar far the most trouble free and best experience.
21 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your wonderful review. We are thrilled to hear that your experience with Acorn Kia and Mitch was so exceptional. Our team prides itself on delivering a smooth and transparent car-buying experience, and it’s fantastic to know we achieved that for you. We truly appreciate your kind words about our knowledgeable and friendly staff, as well as the quality of service you received. Your satisfaction is our top priority, and we are committed to supporting you throughout your ownership journey with our reliable aftercare. If you have any further questions or need assistance, please don’t hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
The staff are friendly and polite
The staff are friendly and polite, booking is simple and the service is expedient. Very good.
17 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your wonderful review,. We're thrilled to hear that you found our staff friendly and the booking process simple. Our team is dedicated to providing reliable and quality customer service, ensuring a stress-free experience for everyone. Your satisfaction is our top priority, and we appreciate your recognition of our efforts. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to support you throughout your entire ownership journey. Take care and have a wonderful day.
Excellent car
Excellent car. Great service. Really helped me all the way and delivered perfectly on time.
18 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, for your wonderful review, Adam. We're thrilled to hear that you found the process so easy and that Alex provided you with the helpfulness and information you needed. Our team is dedicated to delivering excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. Should you have any questions or need support in the future, please don't hesitate to reach out. Remember that we're here for you throughout your ownership journey. Take care and have a great day.
I had my service and first MOT…
I had my service and first MOT performed efficiently and without any nasty surprises.
Many thanks
12 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Martin, for your wonderful feedback. We're thrilled to hear that your service and MOT were performed efficiently and without any surprises. Our friendly staff always strive to provide reliable and honest customer service, ensuring a stress-free experience for all our valued customers. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance or aftercare, please don't hesitate to reach out. We look forward to seeing you again. Take care and have a great day.
Kia service
Had a car service at Kia Burntwood which I purchased for first two years when I purchased the car last year.
Friendly staff from start to finish & they kept me updated to when car would be ready for collection.
Overall a good experience.
10 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Paul, for your wonderful feedback. We're thrilled to hear that you experienced excellent service from our friendly and professional staff. We strive to go above and beyond for our customers and ensure satisfaction throughout your ownership journey. If you need any further assistance or have questions, please don't hesitate to reach out. We appreciate your support. Take care and have a wonderful day.
Dealt with my phone connectivety…
Dealt with my phone connectivety brilliantly. The service dept. are superb
11 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Mrs Lovatt, for your wonderful feedback. We're thrilled to hear that our service department was able to assist you with your phone connectivity. Our friendly staff are dedicated to providing reliable and quality customer service, and it's great to know that you felt supported throughout your experience. We truly value your satisfaction and are here to help with any future needs. Your trust means a lot to us, and we look forward to serving you again
Resposta da Acorn Motor Group
Thank you, for your wonderful feedback. We're thrilled to hear that you experienced excellent service throughout your journey with us. Our friendly staff are dedicated to providing a pressure-free environment and ensuring your satisfaction. We take pride in our commitment to quality and aftercare, supporting you every step of the way. Your trust means a lot to us, and we look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
PCP …
I tried to to do a give car back he the short answer is yes you can. Went off to see someone came back and said the difference of what you owe and the value of the car is about £5000.
I went home and the other day saw in news that the niro EV I'll or has been discontinued what does that mean to me on a PCP were the valve of car will deprecated quicker..
1 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Hi Cecil, thank you for your review. We're glad to hear you found our process straightforward. We understand your concerns about the value of the Niro EV and how it may affect your PCP agreement. Our friendly staff are here to help you navigate any changes and ensure you have a smooth experience. Your satisfaction is our priority, and we appreciate your trust in us. We have passed your comments on to a member of the team who will contact you. Hope you have a good day.
Used the acorn motor group for a few…
Used the acorn motor group for a few years now and cannot find any fault great service all round
4 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your wonderful review. We're thrilled to hear that you've enjoyed our excellent customer service and found our team to be reliable and friendly. Your satisfaction is our top priority, and it's great to know we've met your expectations over the years. We pride ourselves on providing a pressure-free environment and strong aftercare support. If you ever need assistance, we're here to help throughout your entire ownership journey. We appreciate your trust in us and look forward to serving you again. Take care and have a great day.
Car purchase
Helpful, friendly amd knowledgeable service from Jenna who really helped us when buying our new car.
5 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Tom, for your wonderful feedback. We're thrilled to hear that Jenna provided you with helpful and friendly service during your car buying experience. Our team are dedicated to ensuring a smooth and pressure-free process, and it's great to know we met your expectations. We pride ourselves on our knowledgeable staff and commitment to customer satisfaction. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car.
The staff were welcoming and friendly…
The staff were welcoming and friendly especially the women behind the desk who's name I have forgotten sorry...she was great ,talking me through the procedure
I was offered a coffee when i arrived and they even had a well stocked soft drink fridge at my disposal
The car was looked after
MOT and service
Washed and valeted
Great service
I would definitely recommend 5 star service....thankyou .
3 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your fantastic review, Rose. We are delighted to hear that our friendly staff made your visit enjoyable and that you appreciated the complimentary coffee and well-stocked soft drink fridge. It’s wonderful to know that your car received excellent care with our MOT and service, along with a wash and valet. We pride ourselves on providing a pressure-free environment and outstanding customer service, and your feedback truly reflects our commitment to quality and customer satisfaction. We look forward to welcoming you back soon and continuing to support you throughout your ownership journey. Take care and have a great day.
Resposta da Acorn Motor Group
Thank you, Norman, for your fantastic review. We are delighted to hear that our friendly and professional team provided you with a smooth experience. Our commitment to excellent customer service and knowledgeable staff is what sets us apart, and it’s wonderful to know you felt valued and supported throughout your visit. Your satisfaction is our priority, and we take pride in our strong aftercare commitment. We look forward to assisting you again in the future and ensuring your continued happiness with your vehicle.Take care and have a great day.
Useless
I booked a service and MOT, but two days later they sent an email telling me that it had been cancelled. No apology, no explanation, no offer of an alternative date. It seems that they don't want my money.
3 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Dear Alan, I sincerely apologise for the cancellation of your service and MOT. This experience does not reflect our commitment to quality customer service, and I appreciate you bringing it to our attention. We value your trust and want to make this right for you. Please reach out to us directly on 01744 411777 so we can discuss alternative dates and ensure a smooth experience. Alternatively e mail customercare@acorn-group.co.uk Your satisfaction is our priority, and our friendly staff is here to help. Thank you for bringing this to our attention.
Excellent service and good…
Excellent service and good comunication. Couldn't fault it.
1 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Micheal, for your wonderful feedback. We're thrilled to hear that you experienced excellent service and good communication. Our friendly staff are dedicated to providing a pressure-free environment and ensuring your satisfaction. We truly value your trust and are committed to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. We look forward to serving you again.
Xceed Service
Xceed in for third year service today great to see the video walk through underneath the car and talking through the experience excellent customer care from Brad and Susi - husband said the free coffee was nice also and on time a bonus well done Acorn Motors
1 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Tracy, for your fantastic review. We are delighted to hear that you had such a positive experience with our team, particularly with Brad and Susi. It's wonderful to know that the video walk through and our commitment to customer care made a lasting impression. We strive to provide reliable and pressure-free service, so we're pleased you enjoyed the complimentary coffee and timely assistance. Your satisfaction is incredibly important to us, and we look forward to supporting you throughout your ownership journey. Take care and have a wonderful day.
My car went in for a service and mot
My car went in for a service and mot, on arrival staff were very helpful and guided me where to leave my car. The receptionist was brilliant and explained everything to me. Not being a mechanic myself when I went to collect my car I asked the mechanics some questions, they were very helpful and stopped what they were doing to answer and explain the things I asked, which made me happy that they took the time to do this. All the staff were brilliant and very pleasant, cannot fault anything. 😊
29 de maio de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Jayne, for your fantastic feedback. We're delighted to know that our friendly staff provided you with excellent customer service and took the time to answer your questions. Our team are committed to ensuring a smooth and stress-free experience for all our customers. Your satisfaction is our top priority, and we truly appreciate your trust in us. We look forward to supporting you throughout your journey with our reliable aftercare. Have a wonderful day.
New Motobility Car from Acorn
picked our new Mobility car up we were greeted and treated very well by the staff had a nice coffee and the hand over went very smooth and easy with Jenna our sales representative everything was explained clearly and we left with a amazing new Kia Sportage Thank you Jenna and the Acorn team .
28 de maio de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Diane, for your wonderful review. We are thrilled to hear that your experience picking up your new Kia Sportage was smooth and enjoyable. Our team, especially Jenna, is dedicated to providing excellent customer service in a friendly and pressure-free environment. We truly appreciate your kind words and want you to know that we are here to support you throughout your ownership journey with our reliable aftercare. If you have any further questions please feel free to reach out . Take care and enjoy your new car, happy driving. Have a fantastic day.
Went to look at a car
Went to look at a car, Chris came out to see if we needed any help, went through the spec and features of the car we came to view, Chris was courteous and was there when we need any questions answered. During our visit Chris wasn’t pushy and we did purchase the car.
25 de maio de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Claire, for your fantastic review. We're delighted to hear that Chris provided you with excellent customer service in a pressure-free environment. Our friendly staff is dedicated to ensuring a smooth and transparent car-buying experience, and it's wonderful to know you felt supported throughout your visit. We truly value your trust in us and remain committed to offering quality aftercare as you enjoy your new vehicle. Should you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
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