Kirsty at Cruise 1st was fantastic at getting our cruise arranged at very short notice including getting us flights at a very busy time of year for 1/2 term holidays. All at a very keen price.
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Another amazing cruise curtesy of the best cruise agents!! We wouldn't go anywhere else- from start to finish their professionalism is outstanding, we add on extra nights , ask for named hotels etc... Ver mais
An awful experience. The company is always slow. After the initial booking they only want email communications, therfore it is difficult getting questions answered. The whole process from booking t... Ver mais
I’ve used cruise first many times and always found the service to be exceptional. James was amazing booking this trip as it’s quite complicated as I am doing a bit of travelling on my own and then jo... Ver mais
Detalhes da empresa
Sobre Cruise1st
Escrito pela empresa
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
Informações de contato
Office 310, 3rd Floor Manchester Digital World, 1 Lowry Plaza, The Quays,, M50 3UB, Salford, Manchester, Reino Unido
- 0161 385 7425
- customer.services@cruise1st.co.uk
- www.cruise1st.co.uk
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Peter was excellent as always
Peter was excellent as always. Full of knowledge and help and advice helping us book double, single and disabled cabins with Princess Cruises.
Really looking forward to our cruise !
Very good response time
Very happy with how James's explained…
Very happy with how James's explained every detail of the trip. Very positive and very patient. Communication well.
Pauline Harrison was helpful with all…
Pauline Harrison was helpful with all our needs. Nothing was a problem. Very satisfied with the service and will definitely book with cruise1st again.
The agent was professional and friendly…
The agent was professional and friendly . He listened to our needs and gave us a good price . Thankyou .
Great service
Great service - a rep has responded to us quickly every time we have contacted Cruise first. They have come back to us as promised with information requested.
Very good customer service from Romania…
Very good customer service from Romania today when booking our cruise, most helpful and very jolly, listening to everything we had to say.
This is the 3rd time we have booked with cruise 1st, so thank you again for your help.
Great customer service
Great customer service received from Brogan at Cruise1st. Very helpful, polite and concise. Understands my needs regarding amendments to my holiday booking. Well done Brogan on your customer service skills and thank you for your help today. :)
Easy to deal with
I have booked several cruises with Cruise1st.
I always get good advice on ships, cabins and itineraries.
Their prices are competitive too.
Excellent service
Complicated booking was carefully explained and all carried out very efficiently
Excellent service from the Consultant D.Dove
Excellent service from the Consultant Mr. David Dove. I am please with the prompt communication. Most likely I shall use Cruise 1st again.
A great price and Suzanne was very…
A great price and Suzanne was very helpful and helped to tailor our deal
We would like to thank James (Akos)…
We would like to thank James (Akos) Hanko at Cruise 1st for arranging our cruise. He could not have been more helpful.
Barbara Thompson
This lady has saved my life, the agent I booked my holiday told me I would loose my deposit of £1150, with no help whatsoever of what could be done to help me. I was absolutely devastated, I rang back and luckily I spoke to Barbara Thompson, she was the most helpful person I have ever spoken too, she has hopefully sorted my problem out(just waiting for confirmation email) she has managed to rebook my holiday and I have not lost anything. My faith has been restored today, that there are nice people i this world and Barbara is one of them.
Another great booking experience
The agent was very flexible and responded to all queries on the phone or via email really quickly - even out of hours.
Biggest con merchants
Biggest con merchants. Advertising a holiday at a price, you work through the booking process and accept the extra £60 for a local flight. When you get to book it they add a further £300 for the flight on the basis that the price was correct at the time they put it on the website. Absolutely false advertising.
After sales is not there we booked this…
After sales is not there we booked this package with cruise 1st well over a year ago and had nothing back from them like voucher’s for transfer from airport to hotel and then to the port terminal even tickets for flights have not turned up yet and we are now 6 weeks before we travel we have booked package vacations with other companies and never had this worry I feel this is not the right way to get further bookings
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