Another amazing cruise curtesy of the best cruise agents!! We wouldn't go anywhere else- from start to finish their professionalism is outstanding, we add on extra nights , ask for named hotels etc... Ver mais
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Veja o que dizem as avaliações
An awful experience. The company is always slow. After the initial booking they only want email communications, therfore it is difficult getting questions answered. The whole process from booking t... Ver mais
I’ve used cruise first many times and always found the service to be exceptional. James was amazing booking this trip as it’s quite complicated as I am doing a bit of travelling on my own and then jo... Ver mais
Lydia..thats what made my experience 1st class. I've booked many cruises with Cruise 1st for my wife & I and more recently for family members and we will only arrange them with Lydia, unless she's on... Ver mais
Detalhes da empresa
Sobre Cruise1st
Escrito pela empresa
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
Informações de contato
Office 310, 3rd Floor Manchester Digital World, 1 Lowry Plaza, The Quays,, M50 3UB, Salford, Manchester, Reino Unido
- 0161 385 7425
- customer.services@cruise1st.co.uk
- www.cruise1st.co.uk
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We had to contact you about the…
We had to contact you about the transfer of booking. This should have been done by yourselves
Excessive hold time waiting to get through to customer service
Steph was very knowledgeable and very…
Steph was very knowledgeable and very helpful with me making my booking. She explained all parts of the holiday and made sure i understood everything.
Thank you Steph.
Agent Rick was very helpful
Agent Rick was very helpful, polite and a pleasure to speak with. He did a few permatations ,dates etc to secure me an acceptable price for travelling solo, hopefully it may put me into blue diamond! maybe!
Thanks Rick
Farook was very helpful.
Easy to book
Another booked 👍
As always great value for money and never had a dull cruise thanks cruise first
Amazing experience. Agent was 100 % knowledgeable and returned my call at my request First time with Cruise 1st.
Amazing experience. Agent was 100% knowledgeable .
First time with Cruise 1st .
Excellent person ,explained everything
Excellent person, explained everything perfectly.
Booking a cruise? Call Michael Thomas!
Michael Thomas. A fantastic Cruise Advisor but most importantly, an extremely pleasant chap.
When it comes to booking a cruise for our family, he is the first and only person to call.
Great advice, great deals, and even better service.
Thanks Michael and Cruise 1st. Looking forward to our next cruise on World Asia that we booked with you today!
There was a consultant named Freddie Adam…
There was a consultant named Freddie Adam
Who helped us through every last fathom
Our worries he'd hear
And make them disappear
As we plan for the Souhpole with gladness
Thank you for your patience
James
James, gave excellent customer service, he is very knowledgeable and thorough and is an asset to your company and a great ambassador.
Great experience
Rick got the total package that we wanted. Fantastic customer service.
James was great with arranging my…
James was great with arranging my cruise for 50th birthday celebrations for a group of 10.
Helpful cruise1st Staff member
James was very helpful when we missed our overnight booking offer. He helped us find a new offer and explained why our payment did not go through in time . We have now got a new booking
James was very good at explaining the…
James was very good at explaining the holiday.
We had no problems whatsoever making…
We had no problems whatsoever making the original booking everything ticked the boxes, we then had to change our dates which incurred some costs (mainly from the cruise company) but the whole package Flights, Hotels & Cruise was changed to suit our needs.
Chelsea at customer service amendments was fantastic, we have used Cruise 1st in the past without concerns, will again & would recommend them to anyone.
Farah was experiened and efficient with…
Farah was experiened and efficient with getting back to us with options as requested. She understood what was asked and delivered.
Jack was very helpful and suggested…
Jack was very helpful and suggested alternatives for us.
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