Had a house to sell which needed a refurb Stephen planned both bathroom and the kitchen he also introduced me to a professional fitter the whole process was first class this helped me sell it within... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Excellent service from Stephen in Daybrook. His advice and knowledge from the design, layout and choice of kitchen units and worktops was very helpful and professional. He was very patient and was qui... Ver mais
A empresa respondeu
Brilliant company to deal with, used their Somercotes branch a few times lately for bags of 10mm chippings. Price is good, and the delivery drivers are always friendly and nothing is too challengi... Ver mais
A empresa respondeu
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Materiais de Construção
- Locadora de plantas e maquinário
- Loja de Ferramentas
- Serviço de Locação de Equipamentos para Construção Civil
Escrito pela empresa
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Informações de contato
Portland Street, NG5 6BL, Daybrook, Reino Unido
- 01159208208
- www.frank-key.co.uk
4,6
Excelente
750 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and friendly staff.
8 de janeiro de 2026
Resposta da Frank Key
Thank you for the great review.
Called today and discussed hiring plant…
Called today and discussed hiring plant equipment and found them to be knowledgeable, polite and ultimately well priced. Also hired a mixer last year and it was effortless. Thanks.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Frank Key
Thank you so much for the 5-star review! Thank you for taking time to give us a review. Look forward to helping you with your next project!
Resposta da Frank Key
Thank you for the 5 star review.
Resposta da Frank Key
Thank you for the 5 star review.
excellent service happy with the order
excellent service happy with the orders fast delivery and very nice people
3 de janeiro de 2026
Resposta da Frank Key
Thank you so much for your wonderful review! We look forward to seeing you again soon!
Quick and easy ordering
Quick and easy ordering. Came a day earlier than expected, as I said I was happy to take earlier if they could.
Delivery chap was lovely aswell!
3 de janeiro de 2026
Resposta da Frank Key
Thank you for taking the time to write a 5-star review! Glad to hear you found the ordering process quick and easy and that your delivery arrived early. Have a lovely day
Great service and price
Easy to make a online order for plywood sheeting
and great price with free delivery would definitely recommend and use again
Thank you
29 de dezembro de 2025
Resposta da Frank Key
Thank you for taking the time to give us a review. 5-stars thank you very much! Great to hear you found our online ordering process easy and that our prices and free delivery didn't go unnoticed. Look forward to serving you again.
The staff are always helpful and they…
The staff are always helpful and they always have what you need
27 de dezembro de 2025
Resposta da Frank Key
Hi Daniel, thanks so much for the 5-star review! We're glad our team has been helpful. We look forward to seeing you again soon
The Cook’s Kitchen
From the minute we walked into the kitchen showroom at Frank Keys, Daybrook, Nottingham, we knew we had made the right choice. We were dealt with professionally and not pressurised at all. Our kitchen was designed by Ben, he really listened and produced our dream kitchen. Fitter Richard, Jamie, Kenny and all his team were a pleasure to have in our house. They did an amazing job, overcoming any hurdles quickly. Nothing was too much trouble and they took pride in producing a kitchen of the highest quality. Thank you all. Would highly recommend *****
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Frank Key
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with us, from the showroom to the final installation. Ben and the kitchen fitters will be delighted to know their hard work and attention to detail helped bring your dream kitchen to life. It means a lot to us that you'd highly recommend us—thank you again for your kind words! Enjoy your new kitchen for Christmas!
Good
Overall, pretty good. Driver arrived at a good time, was great at unloading the gear, only downfall is one of my paving slabs in my pallet was broken
5 de dezembro de 2025
Resposta da Frank Key
Thank you for the review, the credit for the damaged slab has been processed. Sorry for the issue on one of the paving slabs, we hope the resolution was prompt for you. Hope to see you again so we can make that 4 star into a 5. Merry Christmas.
Staff amazing and nothing too much…
Staff amazing and nothing too much trouble.
Thanks to David in bathroom section, got what I wanted and delivered free of charge.
Amazing experience.
Thanks all 👍
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Frank Key
Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience and that David was able to help you find exactly what you needed. We’ll be sure to pass along your kind words to him. Enjoy, and have a lovely Christmas! 😊
The best asset of Keys is Paul Moore
Our point of call at Frank Keys is Paul Moore in sales.
What an amazing guy he is !! His product knowledge and service is to be envied. Paul is always helpful and I hope the bosses at the top realise what an asset he is.
Thanks Paul for your help
Lal and Gerri x
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Frank Key
Thank you so much, Lal and Gerri, for your kind words and fantastic review! We're thrilled to hear about your positive experience with Paul. He truly is a valuable member of our team, and we’ll be sure to share your feedback with him and the rest of the team. It means a lot to us that you took the time to share your experience. If you ever need anything, don’t hesitate to reach out! 😊
Great service and delivery on time
30 de novembro de 2025
Resposta da Frank Key
Thank you Chris for the 5 star review
Resposta da Frank Key
Happy Christmas Martin and thank you for the 5 star review.
Superb advice and service from…
Superb advice and service from knowledgeable people. They know their stuff! Wouldn't hesitate to use again.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Frank Key
Thank you so much for your kind words! We're thrilled to hear you received knowledgeable advice and superb service. We appreciate your feedback and look forward to working with you again soon
Accomodating and friendly
Accomodating and friendly placed bags where I wanted
27 de novembro de 2025
Resposta da Frank Key
Thank you for your wonderful review! It’s always a pleasure to hear about the exceptional work our drivers are doing. We will pass this on to our transport team.
Very prompt response easy to do the…
Very prompt response easy to do the order, Goods placed in the place as requested.
26 de novembro de 2025
Resposta da Frank Key
Thank you for the fantastic 5-star review! We're delighted to hear that you found our service prompt and the ordering process easy. It's also great to know your goods were delivered exactly as requested. We appreciate your feedback and look forward to serving you again soon
Dream kitchen
We’ve been using Frank Key kitchen fittings for almost six months now, and we couldn’t be happier. The materials are sturdy, high-quality, and have held up beautifully with daily use. They look absolutely fabulous and have added a stylish touch to our place.
We were fortunate to work with Ben who has been so understanding and kind. He tolerated our multiple changes and everything was well within budget. The value we received far exceeded our expectations. Ben was also wonderfully collaborative with our contractor, coordinating smoothly so we didn’t need to worry about a thing. They handled the project seamlessly from their end, which made the whole process stress-free for us.
On top of that, Ben’s customer service has been exceptional—he follows up, checks in, and makes sure everything is working perfectly even after installation.
We truly couldn’t ask for more in terms of product quality, service, and overall experience. Highly recommended!
5 de junho de 2025
Resposta da Frank Key
Thank you so much for your wonderful 5-star review! We're thrilled to hear how happy you are with your new Frank Key kitchen.
It is lovely to hear such great feedback on Ben's customer service and attention to detail, he and his team at our Daybrook showroom do provided exceptional service. We pride ourselves on making the process as smooth and stress-free as possible for our customers, and it sounds like Ben and his team succeeded. We'll be sure to pass on your kind words to him.
We appreciate you choosing Frank Key and hope you continue to enjoy your beautiful kitchen for many years to come.
Thank you Stephen
Thank you to Stephen for advising on our most recent purchase - always very helpful, excellent communication and never pushy - we never go anywhere else!
21 de novembro de 2025
Avaliação não solicitada
Resposta da Frank Key
Thank you for the great review. We will pass on your kind words to Stephen.
Excellent service
Excellent service. From Stephen in the sales office to Sam the delivery driver. Stephen was so helpful and patient as we weren’t sure on our purchase. Delivery was really quick too.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Frank Key
Thank you for your generous 5-star review and kind words! We’ll be sure to share your feedback with the branch manager and the team. We look forward to welcoming you back in-store again soon.
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