Delivered on time and well wrapped. Great price too. I trust pecksniffs to provide pleasing scents and prefer this make to others for household fragrances. Subtle and authentic.
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Veja o que dizem as avaliações
Swift service, speedy delivery and constant updates about progress. Just be aware there are taxes and duties raised by Fedex if you live outside of the UK.
Delivery had missing items Issue was resolved and the missing items have now been delivered 😊 Prompt service once acknowledged complaint. Products great value for money and smell divine
Came home from a week away to the most gorgeous surprise from @Pecksniffs—two beautiful candles, sent in response to a little feedback I’d shared. I wasn’t expecting anything, let alone this fragran... Ver mais
A empresa respondeu
4,4
Excelente
106 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fabulous products
Fabulous products, excellent customer service - SO much appreciated. Thank you
26 de janeiro de 2026
Absolutely love these products and have…
Absolutely love these products and have recently bought a wide range of bath foams, handwashes and candles for myself and as presents. Beautifully presented and well wrapped. Although I didn't have the greatest experience with the delivery company, I was at least able to get through and speak with someone and they were helpful when I did ring to complain, that aside the products are lovely.
25 de janeiro de 2026
I love this company
I love this company ! it makes a refreshing change to have good customer service. I received a gift of bath soak for my birthday and loved it so i decided. to order more . the parcel arrived the next day well packed and good courier service. unfortunately one of the bottles got damaged in transit. I contacted customer service and they promptly sent me a replacement. it arrived the next day. so i would not hesitate to recommend Peck Sniffs to anyone who wants good value, good quality products and the most excellent customer service.
28 de janeiro de 2026
Avaliação não solicitada
Beautiful candles
Beautiful candles, lovely scents and best of all they burn evenly!! I purchased Pecksniffs and Olivia Blake in many different fragrances all are gorgeous. My favourite however, is ginger flower and patchouli.
I won’t buy candles from anywhere else. I bought one for my sister at Christmas and she has already been online and treated herself to more.
They are the best by far.
31 de dezembro de 2025
Beautiful fragrance
Beautiful fragrance. Once I found it, the purchase and checkout were seamless. Correspondence continued until delivery. Reasonably priced. Thank you. Well done. Highly recommend.
2 de janeiro de 2026
Reported a faulty candle by email and…
Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aromas and fits beautifully in any room. The Grapefruit and Vetiver in black glass is classy and sophisticated! Great value for money too! Have now ordered several items; candles, diffusers and soap/lotion duos for myself, friends and family - future gifts!
12 de janeiro de 2026
Avaliação não solicitada
A company that cares!
After some confusion over my order, Pecksniffs were quickly on to the problem and resolved it promptly to my satisfaction.
Would highly recommend this company as they have great customer service!
15 de janeiro de 2026
Avaliação não solicitada
Took 2 weeks to arrive with no updates…
Took 2 weeks to arrive with no updates and when it did arrive, was smashed. Had to be so careful even opening as all the bottles were glass and in bits..
29 de dezembro de 2025
Resposta da Pecksniff's
We were saddened to read this review, particularly as we were not given the opportunity to resolve the issue before it was posted. The matter was first brought to our attention by email approximately two hours prior to this review being submitted.
We are very sorry that your order arrived damaged, this is certainly not the standard we aim to provide.
Your order was placed on 29th December during our festive closure, which was clearly communicated on our website at the time of purchase, with dispatch resuming after 5th January. We do, however, fully understand how disappointing it is to receive a damaged parcel after the wait.
We have contacted you privately to offer either a refund or a replacement and are raising this issue with our courier to help prevent this from happening again.
Thank you for bringing this to our attention. We value your feedback and hope to resolve this matter promptly.
Arrived promptly
Arrived promptly. Nice products good blend of natural fragrances.
2 de janeiro de 2026
Good value
Well packed prompt delivery,had a small problem,which got resolved straight away,very good customer service.
2 de janeiro de 2026
Lovely products at a fabulous price
Lovely products at a fabulous price . Gifts for future
2 de janeiro de 2026
Great candles low prices
2 de janeiro de 2026
Resposta da Pecksniff's
Thank you for your kind feedback. We’re pleased to hear that your order arrived promptly and was nicely packaged. We really appreciate you taking the time to leave a review and hope to see you again soon.
Lovely items
I recently placed a relatively large order from Pecksniff's. Unfortunately, on arrival, one item was damaged and two were missing. Excellent Customer Service sorted out a replacement and refund very promptly. I love all the products especially the Re-Covery room spray. I will be ordering again in the future
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you so much for your thoughtful review. While we’re very sorry to hear that part of your order arrived damaged and incomplete, we’re pleased that our customer service team was able to resolve this quickly for you. It’s lovely to hear how much you’re enjoying the products especially the Re-Covery room spray! We truly appreciate your understanding and support, and we look forward to welcoming you back again in the future.
Peckersniff products are very good value
Peckersniff products are my friends and my favourites.
26 de novembro de 2025
Resposta da Pecksniff's
Thank you for such a lovely comment. We’re delighted to hear that Pecksniff products are among your favourites that really means a lot to us. We truly appreciate your support and look forward to continuing to be part of your home.
Resposta da Pecksniff's
Thank you for your kind review. We’re delighted to hear you loved the product and that it was delivered quickly. We really appreciate your support and hope to see you again soon.
one item was broken in my parcel
one item was broken in my parcel. I sent an email but haven't had any reply.
I have since had a reply from Pecksniffs & they have kindly sent me a replacement. Very good customer service.Thank you.
26 de novembro de 2025
Resposta da Pecksniff's
Thank you for taking the time to update your review. We’re very sorry to hear that one item arrived broken, but we’re pleased we were able to resolve this for you by sending a replacement. Thank you for your patience and kind words about our customer service, they’re very much appreciated.
Premium Service with Pecksniff's.
Good service and gift arrived well packaged and quickly.
25 de novembro de 2025
Resposta da Pecksniff's
Thank you for your lovely review. We’re pleased to hear that your gift arrived quickly and was well packaged. We really appreciate your support and hope to welcome you back again soon.
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