Delivered on time and well wrapped. Great price too. I trust pecksniffs to provide pleasing scents and prefer this make to others for household fragrances. Subtle and authentic.
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Veja o que dizem as avaliações
Swift service, speedy delivery and constant updates about progress. Just be aware there are taxes and duties raised by Fedex if you live outside of the UK.
Delivery had missing items Issue was resolved and the missing items have now been delivered 😊 Prompt service once acknowledged complaint. Products great value for money and smell divine
Came home from a week away to the most gorgeous surprise from @Pecksniffs—two beautiful candles, sent in response to a little feedback I’d shared. I wasn’t expecting anything, let alone this fragran... Ver mais
A empresa respondeu
4,4
Excelente
106 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unfortunate error
I bought five 3-wick candles and a gift set and it all went very well up to the point where I discovered you had not sent me the correct gift set.
2 de dezembro de 2025
Resposta da Pecksniff's
Thank you for your feedback, and we’re very sorry for the initial error with the gift set. As soon as you contacted us, we arranged for the correct gift set to be sent out immediately. We’re pleased that the rest of your order arrived as expected and appreciate your understanding. Thank you for your support.
Refreshing room spray scents - amazing value!
I had an issue with one of the items - this was sorted immediately and to my complete satisfaction.
I love these room sprays - the scent is really refreshing and never overpowering. They seem to last a long time too which is a bonus.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you so much for your lovely review. We’re delighted to hear how much you’re enjoying the room sprays and that you find the scents refreshing and long-lasting. We’re also pleased we were able to resolve the issue quickly and to your satisfaction. Your support is greatly appreciated, and we hope you continue to enjoy our products.
Very timely with arrival of my order
2 de novembro de 2025
Resposta da Pecksniff's
Thank you for your review! We’re glad your order arrived promptly and appreciate you taking the time to share your experience. We look forward to serving you again soon.
this is my favorite perfume
well, this being my favorite perfume I’ve ever had they don’t sell it in the US so ordering straight from their site is so easy and it’s not as expensive as I thought. They’re very fast and easy to order. I love.
31 de outubro de 2025
Resposta da Pecksniff's
Thank you so much for your wonderful review! We’re delighted to hear that this is your favorite perfume and that ordering from our site was easy and convenient. It’s great to know you’re enjoying it, and we truly appreciate your support.
Excellent service
Excellent service, excellent products and as ever, one very happy customer.
30 de outubro de 2025
Resposta da Pecksniff's
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our products and service. Your support means a lot to us, and we look forward to serving you again soon.
A fantastic British Brand
A fantastic British Brand! Thank you so much for supporting our charity event. We really appreciate it.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you for your kind words! We’re delighted to have been able to support your charity event and are proud to be part of such wonderful initiatives. Your support is greatly appreciated, and we look forward to future opportunities to help.
Love the scents and glass bottle of the…
Love the scents and glass bottle of the Bath Soaks, relaxing and calming scents
28 de outubro de 2025
Resposta da Pecksniff's
Thank you for your lovely review! We’re delighted to hear that you’re enjoying the Bath Soaks and that the scents bring you relaxation and calm. We truly appreciate your support and hope you continue to enjoy them.
Resposta da Pecksniff's
Thank you for your kind feedback! We’re thrilled to hear you’re happy with the quality of the product and the presentation. Your support is greatly appreciated!
Resposta da Pecksniff's
Thank you for your review! We’re glad you enjoyed the gift and are happy with the product. We appreciate your support!
Very good
Very good products and amazing customer service. They quickly and efficiently solved the issue I had.
28 de agosto de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you for your kind review! We’re delighted to hear that you’re happy with both our products and customer service. It’s great to know we could resolve your issue quickly and efficiently. Your support is greatly appreciated!
Pecksniff Great Company
Pecksniff
I love Pecksniff products and was disappointed when the pump to my hand cream dispenser broke. I contacted their Customer Services who were brilliant. A new pump arrived the following day. Absolutely brilliant company to deal with. Such lovely emails sent as well to inform me a new pump was on its way.
So great to find such wonderful service.
Thank you Pecksniff.
22 de outubro de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you so much for your wonderful review! We’re delighted to hear that our customer service team could quickly resolve the issue with your hand cream dispenser. It’s fantastic to know that you enjoy our products and appreciate the updates we send. Your kind words mean a lot, and we truly value your support!
A Satisfying Experience
I am always impressed with excellent customer service. From quick order processing to timely shipping and delivery, Pecksniff’s ticked all the boxes!
26 de setembro de 2025
Resposta da Pecksniff's
Thank you for your kind review! We’re delighted to hear that your experience with Pecksniff’s met your expectations, from order processing to delivery. Your support means a lot to us, and we look forward to serving you again soon!
Great service and speed of delivery is…
Great service and speed of delivery is excellent
29 de setembro de 2025
Resposta da Pecksniff's
Thank you for your review! We’re thrilled to hear you’re happy with our service and the speed of delivery. We really appreciate your support!
Excellent products & service.
Love Love Love the wonderful fragrances of the products I received. They also were beautifully packaged. Excellent service! I was surprised to receive the order so quickly.
25 de setembro de 2025
Resposta da Pecksniff's
Thank you so much for your lovely review! We’re delighted to hear that you’re enjoying the fragrances and that your order arrived quickly and beautifully packaged. Your kind words about our service mean a lot, and we truly appreciate your support!
Came home from a week away to the most…
Came home from a week away to the most gorgeous surprise from @Pecksniffs—two beautiful candles, sent in response to a little feedback I’d shared. I wasn’t expecting anything, let alone this fragrant hug in a box!
Huge thank you to the team for their kindness, prompt replies, and truly wonderful customer service. You turned a small issue into a big smile—and my home now smells divine.
Pecksniffs, you’ve officially earned a spot in my heart (and on my mantelpiece).
3 de outubro de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you so much for your wonderful review! We’re thrilled that our little surprise brought a smile and that you’re enjoying the candles. Your kind words about our team and service mean the world to us. It’s always our goal to turn every experience into a positive one, and we’re delighted to have earned a spot on your mantelpiece and in your heart!
Quick and easy to order and excellent…
Quick and easy to order and excellent Customer Service if you have any questions. I absolutely love the detox range - makes my house smell lovely! There is rather a lot of packaging otherwise I would have rated 5 stars!
17 de setembro de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you for your lovely review! We’re delighted to hear you enjoy the Detox range and that our customer service was helpful. We appreciate your feedback regarding the packaging - we use extra packaging to help protect our products during transit, as we know parcels can sometimes be handled roughly by couriers. Your input is really valuable, and we’ll continue to review ways to balance protection with sustainability.
Excellent customer service
Firstly, the products are of an extremely high calibre and very competitively priced. Pure value for money every time
The staff, when contacted, are very quick to respond and bend over backwards to assist.
Congratulations to this company, they really value their customers.
19 de setembro de 2025
Avaliação não solicitada
Resposta da Pecksniff's
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality and value of our products, and that our team has been able to support you quickly and effectively. Your recognition means a lot to us, and we’ll be sure to share your kind words with the whole team. We truly value customers like you and look forward to serving you again in the future!
Excellent after sales service
Excellent after sales service, was sent the wrong items it was immediately sorted out and the correct ones sent.
4 de setembro de 2025
Resposta da Pecksniff's
Thank you so much for your kind words! We’re delighted to hear that our team was able to quickly resolve the issue and get the correct items to you. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
another great experience …
My items where available, ordered online was simple, fast shipping and very well package so there was no damage - I’ve been ordering from these guys everywhere I’ve lived for a long from Hawaii to now Portugal, great company with great products…
2 de setembro de 2025
Resposta da Pecksniff's
Thank you so much for your continued support and loyalty over the years! We’re thrilled to hear that ordering with us has been simple and reliable, no matter where you’ve lived. It means a lot to know our packaging and service have met your expectations across so many orders. We truly value having you as part of our community and look forward to serving you again in Portugal and beyond!
amazing
It has been a great time with pecksniff. All the products we have purchased has been delivered with great caution. We love all pecksniff products. All their products works well on us. Hope to have more great deals. THANK YOU SO MUCH PECKSNIFF WE LOVE YOU VERY MUCH. It has been a great three years of purchases done with you.
3 de setembro de 2025
Resposta da Pecksniff's
Thank you so much for your heartfelt review and for being with us for the past three years! We’re delighted to know you’ve enjoyed both our products and service, and it truly means the world to us that Pecksniff’s has become a part of your life. Your continued trust and support inspire us every day. We look forward to bringing you more great experiences and special deals in the future.
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