They made everything seamlessly comfortable with their top notch service. They requested proof of ownership and within the shortest time a response. And managed to receive my plates safe and in perfe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
After trawling through numerous companies I'm so glad I chose quick plates. I was tempted to go to my local Halfords to have the plates made as the thought of having to upload documents for verificati... Ver mais
A empresa respondeu
In reply to Quickplates regarding my review. I stand by my detailed complaint and dismiss their findings as a poor response. Secondly, Quickplates find the time to reply on here, but FAIL to respo... Ver mais
Easy website to use, simple clear instructions and illustrations. Wide variety of styles, borders, symbols etc, all at very reasonable prices. VERY fast service - ordered Wednesday EVENING, Thu... Ver mais
A empresa respondeu
3,9
Muito Bom
653 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good and fast process
Very good and fast process. Thank you
17 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review.
We’re pleased to hear that you found the process both quick and straightforward. We work hard to make ordering replacement number plates as simple and efficient as possible while ensuring every order complies with DVLA requirements.
Thank you for choosing Quick Plates, and we hope to be of service again in the future.
Excellent service
Excellent service, very quick and easy to do. Just remember to upload your documents!! Will definitely use again.
17 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your fantastic review.
We’re delighted to hear that you found the process quick and easy. Thank you also for mentioning the document upload process. As a DVLA Registered Number Plate Supplier, we’re legally required to verify proof of identity and proof of entitlement before dispatching number plates, and we really appreciate customers like you who understand why these checks are so important.
Thank you for choosing Quick Plates. We look forward to helping you again in the future.
Very fast service excellent will defo…
Very fast service excellent will defo use again
17 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your fantastic review, Russell.
We’re delighted to hear that you found the service very fast and that everything went smoothly. We work hard to process orders as quickly as possible while ensuring all DVLA requirements are met, so it’s great to know that this was reflected in your experience.
We really appreciate your custom and look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
It is a straight forward order and…
It is a straight forward order and recieved it very fast. Thank you
15 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, AL.
We’re pleased to hear that you found the ordering process straightforward and that your plates arrived quickly. We aim to make the whole process as simple and efficient as possible, so it’s great to know that this was reflected in your experience.
Thank you for choosing Quick Plates, and we look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
Zero customer service
Zero customer service, when you do speak to someone they are incredibly rude. Not made clear at the start that a passport is not an acceptable form of identification. Will never use again
15 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Lexi.
We’re sorry that you feel this way, as customer service is something we take very seriously.
We appreciate that the document requirements can sometimes be confusing, however we advised you on multiple occasions which forms of identification are legally acceptable for a DVLA registered number plate supplier to accept.
These requirements are not unique to Quick Plates and are set by the legislation governing the supply of road legal number plates.
We also note that the information we provided was repeated several times, but it appeared that our emails were not being read in full, which understandably made resolving the matter more difficult.
We’re sorry that we were unable to meet your expectations on this occasion, but we wish you all the best for the future.
Kind regards,
The Quick Plates Team
Would 100% reccomend these guys
Amazing communication. Clear instructions and easy to navigate website. Will be buying again 10/10 thank you.
16 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you so much for your fantastic review, Chloe.
We’re delighted to hear that you found the communication helpful, the instructions clear and the website easy to use. We work hard to make the process as straightforward as possible whilst ensuring everything is carried out correctly and in accordance with DVLA requirements.
Your recommendation means a great deal to us, and we’re thrilled that you rated your experience 10/10.
Thank you for choosing Quick Plates, and we look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
no plates, no replies
one month on, no plates . communication ignored. had to go through my bank for a chargeback . don’t waste your time 👍
1 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Ross.
We’re sorry that you feel this way, however we do not recognise the suggestion that communication was ignored.
All correspondence received from you was replied to, and we provided updates throughout. Unfortunately, where orders remain incomplete or are awaiting information, this can delay dispatch until the outstanding issues are resolved.
We are always happy to assist customers and respond to emails as quickly as possible, so we are disappointed that your experience did not reflect the level of service we aim to provide.
Nevertheless, we wish you all the best and thank you for taking the time to leave your feedback.
Kind regards,
The Quick Plates Team
Quick plates 100% reliable
Quick plates 100% reliable
A very easy and efficient way to order number plates
The website is very helpful and easy to navigate
Once the order was completed and documents downloaded there was an instant response from the sales team
A fantastic customer service
Called me to confirm the product was correct and fit for purpose
Highly recommend them
11 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you so much for your wonderful review, Trevor.
We’re delighted to hear that you found the ordering process easy and efficient and that the website made everything straightforward. We pride ourselves on providing fast responses once documents have been uploaded, and we’re pleased that our team was able to ensure that the plates ordered were correct and suitable for your needs.
Providing excellent customer service is extremely important to us, so your comments are greatly appreciated.
Thank you for your recommendation and for choosing Quick Plates. We look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
Nice and easy
Very simple process with all the options you could want. Comforting levels of security throughout the whole ordering procedure and great communication at every step.
10 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your fantastic review, Chris.
We’re delighted to hear that you found the process nice and easy and that you appreciated the wide range of options available. We know that ordering number plates involves providing important documents, so we’re particularly pleased that our security measures and communication throughout the process gave you confidence and peace of mind.
Providing a straightforward ordering experience combined with excellent customer service is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.
Thank you for choosing Quick Plates, and we look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
Resposta da Quick Plates
Thank you for your review, Marta.
We’re delighted to hear that you found the ordering process both easy and quick. We work hard to make ordering replacement number plates as simple and straightforward as possible, whilst keeping customers informed every step of the way.
Thank you for choosing Quick Plates, and we look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
Shocking service
Shocking service. have uploaded plenty of documents, constantly receive emails saying they need other documents. cannot speak to any one. have asked for a refund, still no reply. have been sending messages back and forth for hours, still no progress. Avoid all at costs dealing with this company. no one to talk to.
8 de junho de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Ralph.
We’re sorry that you feel this way, as this certainly doesn’t reflect the experience we aim to provide.
Having reviewed the correspondence, we note that the entire conversation lasted less than 45 minutes, so the suggestion that messages had been going back and forth for “hours” is simply not accurate. In fact, we replied to your messages within approximately five minutes.
As a DVLA registered number plate supplier, we can only accept certain legally prescribed documents. Where incorrect or incomplete documents are uploaded, we have no option but to request alternative proofs to ensure we remain compliant with the regulations.
We appreciate that this can sometimes be frustrating, but these requirements are set by law and apply to all road legal number plate suppliers.
Nevertheless, we are always happy to assist customers through the process and remain committed to responding as quickly as possible.
Kind regards,
The Quick Plates Team
Resposta da Quick Plates
Thank you for your review.
We’re delighted to hear that you were pleased with the customer support you received. Providing helpful, responsive service is something we pride ourselves on, so it’s wonderful to know that your experience reflected this.
Thank you for choosing Quick Plates, and we hope to be able to assist you again in the future.
Kind regards,
The Quick Plates Team
Outstanding service
Outstanding service. So easy to order and confirm. Easier and quicker tgan trying to find a local shop that could make the plates. Excellent updates re order and dispatched very quickly. Don't bother looking anywhere else
22 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you so much for your fantastic review, Alan.
We’re delighted to hear that you found the whole process easy and straightforward and that ordering from Quick Plates proved easier and quicker than searching for a local supplier. We work hard to provide clear updates and fast dispatch, so it’s great to know that this was reflected in your experience.
Your recommendation means a great deal to us, and we’re thrilled that you found the service outstanding.
Thank you for choosing Quick Plates, and we look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
I ordered a private plate thats been on…
I ordered a private plate thats been on retention. I gave them the retention email and number but wouldn't accept it. Spoke to DVLA who said they should accept it. Asked for a refund. Terms and conditions state no refund. Went to another number plate company who accepted the retention certificate number no problem. I will be taking this further with the company. I am sure they ate fine for a normal number plate but they can't think outside the box and kept telling me it is law to have the DVLA certificate. It is not law! DVLA is due on line retention numbers in place of certificates.
21 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Hi Liza,
We are sorry to hear you were unhappy with your experience, however we do feel some clarification is needed.
We did not refuse your order arbitrarily. As a DVLA registered number plate supplier, we are legally required to obtain and verify acceptable proof before manufacturing registration plates. We explained this during our correspondence and even provided a link directly to the relevant government guidance so that the requirements could be viewed independently rather than simply taking our word for it.
We are therefore a little surprised by the suggestion that we were advised by DVLA that we should simply proceed regardless. The requirements for registered suppliers exist for a reason, and we have a legal obligation to follow them.
Different suppliers may choose to interpret or request documentation differently, but we cannot comment on another company’s processes. Our responsibility is to ensure we remain compliant with the regulations we are required to operate under.
We certainly were not trying to make things difficult, and our intention was simply to ensure the correct documentation was provided before proceeding.
Quick Plates
Resposta da Quick Plates
Thank you for your review, Seyi.
We appreciate you taking the time to leave feedback and are pleased we could provide a quick response. We always aim to assist our customers as promptly as possible.
Quick Plates
Hassle free!
Easy to find on searching, easy to follow instructions. No hassle involved, perfect!
13 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Wendy.
We really appreciate your feedback. We’ve worked hard to make the process as straightforward as possible, from finding the right plates through to placing an order, so it’s great to hear everything felt easy and hassle free.
Thank you for choosing Quick Plates.
Quick Plates
Very fast and straight forward .
Very fast and straight forward .. uploaded by photo a picture of my driving licence and a picture of the log book of my vehicle.. all done and dusted.. plate dispatched within a couple of hours at most.. would recommend this company.
13 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Rob.
We really appreciate you taking the time to share your experience. It’s great to hear everything was quick and straightforward, and that uploading your documents and completing the process was nice and simple.
We always aim to process verified orders as quickly as possible, so we’re pleased your plates were manufactured and dispatched within just a couple of hours.
Thank you for the recommendation and for choosing Quick Plates.
No plate received
Placed an order over a month ago, the plate was delivered to the wrong address via Royal Mail. I have repeatedly sent email asking “what is happening “ been told to wait for Royal Mail” I’m constantly asking for updates, but no further getting this resolved. I’ve paid for a product I didn’t receive… disappointing in this service. I’ve now asked for a refund or a replacement.. waiting to hear back.
29 de março de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Brad.
We’re sorry to hear you feel disappointed with the experience.
We can confirm this matter has already been raised with Royal Mail and is currently being investigated. According to the tracking information available, the item shows as having been delivered to the delivery address provided on the order, which is why Royal Mail’s investigation process is required before any conclusions can be reached.
We understand this is frustrating, particularly when you are waiting for an order, and we appreciate your patience while we work through the matter. We have remained in contact throughout and will continue assisting until a resolution is reached.
Quick Plates
Quick process to order and easy to use…
Quick process to order and easy to use website. dispatched within an hour great customer service
7 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Jennifer.
We’re delighted to hear you found the ordering process quick and the website easy to use. We’ve worked hard to make the process as straightforward as possible, so it’s great to hear that reflected in your experience.
We’re also pleased your order was dispatched within an hour and that our customer service team could help along the way.
Thank you for choosing Quick Plates.
Placed an order and was told after…
Placed an order and was told after payment that documentation was required. Was not at home and needed the plates next day so cancelled my order. I was offered a refund but they want to take a £6 admin fee!
When I questioned the admin fee as it was not in the terms, they decided I could no longer have any refund as I was ‘escalating the matter unnecessarily’ 🤣
According to their own website and blogs, no goods have yet been produced, as they have not received or approved any documentation.
They want to keep my money for producing….nothing.
Seems their business model is built around trapping people and keeping their money. Avoid at all costs.
1 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Daniel.
We are sorry to hear you feel this way, however several points in your review do require clarification.
As a DVLA registered number plate supplier, we are legally required to verify proof of identity and entitlement before manufacturing any registration plates. This is not a Quick Plates policy and applies regardless of delivery speed selected.
Documentation requirements are explained during the ordering process and are also referenced throughout our website. Orders requiring next working day delivery are routinely dispatched and delivered the following day when documentation is submitted and approved before the stated cut-off times.
Regarding the refund request, no suggestion was ever made that money was being retained for “producing nothing”. Administrative costs can arise from processing, payment handling and order administration. We also note that a full refund was initially offered as a gesture of goodwill before the matter escalated.
We always aim to assist customers and resolve concerns fairly, and we are disappointed to see your experience described in this way.
Quick Plates
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