They made everything seamlessly comfortable with their top notch service. They requested proof of ownership and within the shortest time a response. And managed to receive my plates safe and in perfe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
After trawling through numerous companies I'm so glad I chose quick plates. I was tempted to go to my local Halfords to have the plates made as the thought of having to upload documents for verificati... Ver mais
A empresa respondeu
In reply to Quickplates regarding my review. I stand by my detailed complaint and dismiss their findings as a poor response. Secondly, Quickplates find the time to reply on here, but FAIL to respo... Ver mais
Easy website to use, simple clear instructions and illustrations. Wide variety of styles, borders, symbols etc, all at very reasonable prices. VERY fast service - ordered Wednesday EVENING, Thu... Ver mais
A empresa respondeu
3,9
Muito Bom
653 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Terrible service
Terrible service. I made an error by mistyping the correct reg. They have taken my money and produced the plate but will not send me them as I have the v5c for xfu and not ufx. A mistake. But I haven't received the product or the refund. Melanie would not issue a refund due to plates being produced but surely its illegal to produce plates without the correct documentaion
22 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review.
We are sorry you were disappointed with your experience, however some clarification is needed.
The issue here was not with your entitlement to the registration, but with the registration entered during the order process differing from the documentation supplied. Unfortunately, where the registration on the order and the registration on the supporting documents do not match, we are unable to proceed further without clarification.
You mention that plates were “produced illegally without the correct documentation”. This is not correct. The documentation issue was specifically identified because our verification process checks for mismatches before release. Had we simply ignored discrepancies, that would have been the concern.
We fully appreciate that typing errors happen and understand these mistakes can be frustrating. However, where customised products have already entered production, this can affect what options are available regarding amendments or refunds.
We are sorry that this resulted in frustration and appreciate your feedback.
Quick Plates
Slow refund process with high…
Slow refund process with high cancellation charges - non existent customer service as unable to actually talk to someone.
Would not recommend dealing with this company at all.
2 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, William.
We are sorry to hear that you were unhappy with your experience.
We would, however, like to clarify that refund and cancellation requests are handled in line with our published terms and conditions, which are available prior to purchase. Processing times can vary depending on payment provider procedures and the stage an order has reached at the point cancellation is requested.
We are also sorry you felt customer service was lacking. While we primarily operate through written support channels, this allows us to keep an accurate record of communications and provide responses in the order they are received.
We always aim to assist customers fairly and appreciate all feedback, whether positive or negative.
Quick Plates
Anything but Quick
Anything but Quick. Gave my documents and paid for it and took them forever
1 de maio de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review.
We are sorry to hear you were disappointed with the speed of your order.
Quick Plates is designed around fast turnaround times, and verified orders are regularly manufactured and dispatched very quickly. However, delays can unfortunately occur where documentation submitted does not meet requirements, additional information is needed, or the required process has not been fully completed.
As a DVLA registered supplier, we are required to carry out verification checks before any number plates can be produced, and while we always process orders as quickly as possible, we are also reliant on the correct documentation and process being followed to keep orders moving smoothly.
We appreciate your feedback and are sorry your experience did not reflect the service we aim to provide.
Quick Plates
Not the best
Ordering my replacement plate could not be easier.clear steps to follow and everything worked well.
Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday afternoon on Parcel Force 48.
Then it went pear shaped. Parcel Force say they are expecting it. Quick plates say it’s dispatched.
Tried contacting Quick Plates through their own site, but no correspondence.
25 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, David.
We appreciate your comments and are pleased to hear that you found the ordering process straightforward and easy to follow.
We are sorry, however, that your experience afterwards did not meet expectations. Once orders leave us and enter the courier network, we unfortunately become reliant on third-party tracking systems updating correctly. It is not unusual for an item to be physically dispatched while tracking continues to show that the courier is still awaiting the parcel, particularly during the initial scanning stages.
We are also sorry if you felt you did not receive a response from us. We do actively monitor customer communications and always aim to respond as quickly as possible.
We appreciate your feedback and are sorry that what started as a smooth ordering experience was overshadowed by delivery and tracking concerns.
Quick Plates
Avoid at all costs
Bought a number plate weeks ago and still haven't received it. Emailed customer service last week and still awaiting a response. Dreadful service and a waste of money!
28 de março de 2026
Avaliação não solicitada
Resposta da Quick Plates
We are sorry to read this, Jacob.
We have not received any unanswered email from you in our system, so it is possible our previous correspondence has gone into your junk or spam folder, or that your message has not reached us successfully.
Please check your spam/junk folders and, if needed, contact us again with your order number so we can look into this promptly for you. We are always happy to assist and resolve any genuine issue as quickly as possible.
Easy order fast delivery will refer to…
Easy order fast delivery will refer to customers, good communication, quality product.
27 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Clive.
We’re delighted to hear you found the ordering process easy and the delivery fast. Good communication, quality products, and straightforward service are exactly what we aim to provide.
We really appreciate your recommendation and thank you for choosing Quick Plates.
The fact I had made errors in my…
The fact I had made errors in my dispatch of proofs, and how quickly it was sorted.
Bill Sheppard
27 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, Mr Sheppard.
Mistakes with proofs can happen, and when they do we always aim to get things resolved quickly and smoothly so your order stays on track. We’re pleased we were able to sort everything promptly for you.
Thank you again for choosing Quick Plates — we appreciate your custom.
Be extremely careful if you decide to…
Be extremely careful if you decide to use this company.
They will take your money and only after you’ve paid do they tell you that they need documentation.
This is a very underhanded way to do business.
They always say the plates are manufactured within an hour (even on a Sunday at 4pm) so if you need to cancel you’re always too late.
They are rude and unprofessional and treat customers like dirt.
I needed to cancel an item but was told it had been made.
They sent me an email with a timeline clearly showing they were made long after I wanted to cancel.
If I could have given zero stars I would have.
Avoid avoid avoid avoid avoid avoid avoid.
Others have said they are scammers?
12 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
We reject this review entirely.
The documentation requirement is clearly stated throughout the ordering process and is a legal obligation for all registered number plate suppliers. It is not something introduced “after payment”, nor is it optional. Customers purchasing road-legal plates are required to provide proof of identity and entitlement before dispatch.
Your order was processed in line with the details submitted and within our stated production timescales. Manufacturing and dispatch approval are separate stages, which has also been explained previously.
We also note that this review has been amended following ongoing legal proceedings. False and defamatory allegations such as calling a legitimate DVLA-registered supplier “scammers” are taken seriously and have already been addressed through the appropriate legal channels.
In addition, your correspondence to us included threatening and abusive language towards staff, which is entirely unacceptable and has been retained as part of the evidential record.
We remain confident that our records, correspondence, and compliance procedures fully support our position.
Satisfaction
The fact that the company are registered with the DVLA and that I'm not dealing with a rogue organisation .
23 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thank you for your review, David.
We appreciate you recognising the importance of using a properly registered supplier. Being registered with the DVLA means customers can order with confidence, knowing they are dealing with a legitimate business that follows the required regulations and standards — exactly as it should be.
We’re pleased you were satisfied with your experience and thank you for choosing Quick Plates.
Resposta da Quick Plates
Hi Oliver,
Short, sweet and exactly what we aim for.
Glad you found the process easy and good value — that’s how it should be. Appreciate you taking the time to leave the review.
If you ever need anything again, we’ve got you covered.
Cheers,
Quick Plates
From start to finish it was such an…
From start to finish it was such an easy process, everything was so easy and they went through every step with you ,quick and easy ,and most important the plates are up to DVLA requirements, happy days ,deffo recommend this company ,cheers for making it easy ,much appreciated
22 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Hi Paul,
That’s exactly how it should be — simple, straightforward, and done properly.
Really appreciate you taking the time to leave this, and we’re glad everything went smoothly from start to finish. Even better that you’re happy with the plates and know they’re fully DVLA compliant.
Enjoy them, and if you ever need anything else, you know where we are.
Cheers,
Quick Plates
Good company - would recommend
Really easy to use, and once I placed my order their updates were excellent. I had to provide proof that I owned the car I was ordering a replacement plate for, but that was also a very simple process of uploading a couple of photogrpahs.
1 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thanks for your great review, Matt — we really appreciate it!
We’re pleased to hear the ordering process was straightforward and that our updates kept you well informed throughout. The document upload is an important part of ensuring everything is done correctly and in line with DVLA requirements, so it’s great to hear you found this simple too.
Thanks again for choosing Quick Plates — we hope to help you again in the future 🚗
Excellent service provided
Excellent service provided, great price and extremely secure. It was a real positive experience and the security checks that are in place gives real peace of mind. Will definitely use this service again in the future if ever needed.
15 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thanks for your fantastic review, Jason — we really appreciate it!
We’re delighted to hear you found the service excellent and secure. Those checks are in place to ensure everything is fully compliant and gives our customers confidence that their plates are supplied correctly and safely.
Great to hear it gave you peace of mind — that’s exactly what we aim for.
We look forward to helping you again in the future 🚗
Ordered a numberplate with fixing Kit
Ordered a numberplate with fixing Kit. It has arrived without holes which rather negates the point of the screws I purchased from them. The last numberplate I ordered from someone else came with holes. I’m sure they will tell me I can drill it myself but this will be tricky without a drill! I’ll just order another one from someone else….
6 de março de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thanks for your feedback, Suzanne.
All of our number plates are supplied without pre-drilled holes as standard. This is because every vehicle is different — the positioning, number of fixing points, and even whether holes are required at all can vary significantly from one car to another. Without physically seeing the vehicle, we wouldn’t be able to accurately determine where or how many holes should be drilled.
Pre-drilling can often lead to incorrect alignment or damage to the plate, which is why plates are supplied blank to ensure the best possible fit when installed.
The fixing kit provided is universal and allows you to secure the plate in the correct position for your specific vehicle.
We appreciate this may differ from previous experiences, and if you need any guidance on fitting, please feel free to get in touch — we’re happy to help.
Kind regards,
Quick Plates
Resposta da Quick Plates
Thanks for your review, Trevor!
We’re glad to hear you found the process easy and affordable — that’s exactly what we aim for.
We appreciate your support and hope to help you again in the future 🚗
Helped me with the documentation…
Helped me with the documentation required.order dispatched as soon as paperwork in place
14 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thanks for your review, Ivor — we really appreciate it!
We’re glad we could assist with the documentation and get everything sorted for you. As soon as the correct paperwork is in place, we always aim to dispatch as quickly as possible.
Thanks again for choosing Quick Plates — we hope to help you again in the future 🚗
4th time ordering numerous plates now…
4th time ordering numerous plates now for my used car sales business and don’t have a single complaint. Super quick dispatch time.
13 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Thanks for your continued support — it’s really appreciated!
Great to hear you’ve had such a consistent experience across multiple orders. We always aim to keep things quick and reliable, especially for trade customers like yourself.
We look forward to working with you again on the next one 🚗
I ordered a front numb plate and ended…
I ordered a front numb plate and ended up with a rear plate, with an invoice for a rear one?
10 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Hi Mark,
We’re a bit confused by your review, as we’ve already confirmed via email that the order placed was for a rear number plate, and this is exactly what was supplied and invoiced.
We always manufacture plates strictly based on what is selected at checkout, so there wouldn’t be any change made on our side after the order is placed.
Kind regards,
Never ordered a number plate before…
Never ordered a number plate before found it easy sent photos of the documents I needed to send plate dispatched kept me informed highly recommended
9 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Hi,
Thank you for the fantastic review—much appreciated!
Glad to hear you found the process straightforward, especially if it was your first time ordering a plate. We try to keep things as simple and transparent as possible, so it’s great to know everything from uploading documents to dispatch went smoothly.
Thanks again for the recommendation—it really does mean a lot to us.
All the best,
The Quick Plates Team
Suitably Impressive Company
Suitably impressed with the sheer professionalism of this Company. Didn’t realise the relatively new process for authorisation of new number plates to include ID and information via the DVLA. This requirement was both clear and effective communication from the staff members I liaised with. Very impressed with the whole experience. 👍
4 de abril de 2026
Avaliação não solicitada
Resposta da Quick Plates
Hi Paul,
That’s a review we’ll happily frame on the wall—thank you!
You’re absolutely right, the DVLA requirements around ID and documentation can catch people out if they’ve not ordered plates in a while. We make it a priority to keep everything clear, compliant, and as straightforward as possible, so it’s great to hear the team communicated it well.
Really pleased you had such a positive experience from start to finish.
All the best,
The Quick Plates Team
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