I communicated with a staff member; Joe, I believe. He was extremely helpful, reassuring and negotiable in regards to the complex situation that had occurred. He kept me updated with accurate product... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Slight delay with the order, but all was resolved after communicating with Joe. Updated me on the issue and provided me with a resolution. Very happy with my phone and the service provided. I would hi... Ver mais
Very happy with my apple watch! After I ordered it, it took a while before it arrived (although it was shipped the day that I ordered it) but all my questions were promptly answered and followed up by... Ver mais
Getracht een telefoon te bestellen. Betaling gedaan. Volgende dag kwam een bericht: "wij versturen morgen uw product, u krijgt een verzendbevestiging". U raadt het al... niks meer gehoord. Klantense... Ver mais
Detalhes da empresa
Escrito pela empresa
Since our establishment in 2010, we have successfully sold over 1 million devices. Our dedication extends beyond mere cost savings; we are equally committed to environmental preservation. Building on our accomplishments, we have expanded our operations to encompass 10 European countries, broadening our reach across the continent. We take great pride in our achievements, and we would like to extend a heartfelt THANK YOU to you and our exceptional colleagues throughout Europe for your unwavering support.
Informações de contato
2nd Floor, 21 Vista Centre, TW4 6JQ, Hounslow, Reino Unido
- 02037735252
- sales@refurb-phone.com
- www.refurb-phone.com
Respondeu a 11% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Artikel nicht angekommen
Artikel nicht angekommen . Paketverfolgung gibt seit 1 Woche den gleichen Status an. Keinerlei Kommunikation. Würde 0 Sterne geben, wenn das möglich wäre.
Hello! I like the company but my phone is broken and no one replies ...
Hello, i ordered a Sony Xperia 5 Mk III in the beginning of March 2025.
The price and the delivery of the phone was very good. In fact it arrived very fast upon ordering.
The phone i bought had the rating Class C (optical blemishes but technical alright).
Unboxing the phone revealed the phone was clearly used and had a few little scratches (especially at the fingerprint butten) which was all good because i knew what i had ordered and everything worked fine in the first week, so no technical flaws.
So far so good, i was very happy because i dont care how the phone looks as long as it works.
But then, a bit more than a week later, the powerbutton/ fingerprint sensor, stopped working. Not only the sensor for the finger identification, but also the button which means it is not possible to push it.
the day after it happened i sent a message via the refurbed website to you and got no answer.
I also tried a second time per mail, but still no one answered.
I am pretty displeased right now and hope that this rating is getting somewhere and someone reads it!
The watch is not compatable with my…
The watch is not compatable with my s24ultra samsung i should have been informed of this before purchase

Resposta de Refurb Phone
Ik ben heel tevreden
Ik ben heel tevreden over mijn aankopen. Goede producten zoals ze beschreven werden.
Grote aanrader ❤️❤️
Hat lange gedauert bis mein Paket…
Hat lange gedauert bis mein Paket angekommen
Don't waste your money
Watch came and wouldn't charge. Had to get new plug... Then about 2 weeks in the face of the watch came apart and the screen went black
Do to an technical error I recieved the…
Do to an technical error I recieved the wrong colour of my Apple Watch. Rini on your team has been wonderful och helped me with the return. So even though it did’nt go as planned, I’m very happy with all the help I’ve got. Warmly recomending this company!
Gutes Preis-Leistungsverhältnis
Gutes Preis-Leistungsverhältnis, super Ware, pünktliche ordentliche Lieferung! Die Samsung-Watch ist voll funktionsfähig und in einem sehr ordentlichen Zustand. Bin sehr zufrieden!
Prompt delivery,easy to use website and…
Prompt delivery,easy to use website and great product ,will definitely order again.
everything worked fine
I was so happy with my purchase from…
I was so happy with my purchase from refurb phone I got a Samsung watch that works very well undelivered very fast we'd recommend using this company
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