Two months in and already three issues with the zipper on the polytunnel. Definitely don't recommend. They refused to even send a zipper pull. Edit to respond to your reply: still horrendous custome... Ver mais
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Veja o que dizem as avaliações
TOTALLY SHOCKED! When I received my delivery it was in an excellent tough cardboard box. Then when I opened it " WAW " my plants were placed inbetween 3,layers of protective straw one layer on the bo... Ver mais
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The whole buying experience was first class.The hedge plants were as described and arrived in better packaging than I have ever received plants in .The plants were healthy and ready to go .The price... Ver mais
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My Parcel was sent to the wrong address because of my mistake. They did very well and sending it back to me. One thing to mention here that is is a light weight product which is easy to fix however I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Royalcart is based in the United Kingdom and ships all orders from within the UK to ensure extremely fast and reliable delivery. We supply the top trending products and make sure every item is quality tested before being sent out to our customers ensuring customer satisfaction at all times. Why Shop From Royalcart ? All of our orders are dispatched from the UK. Our helpful and friendly customer service team will make sure to get back to you within 12 hours to ensure your not left waiting for too long. We work hard to send all of our orders with same day dispatch using Royal Mail as we understand you want your new gadgets to arrive as soon as possible! Contact us here - info@royalcart.co.uk
Informações de contato
71-75 Shelton Street Covent Garden, WC2H 9JQ, London , Reino Unido
- +447477183488
- Info@royalcart.co.uk
- www.royalcart.co.uk
4,3
Excelente
106 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
One word rubbish!
26 de julho de 2023
Resposta da Royalcart
We're sorry to hear that your experience fell short of your expectations, and we appreciate your honest feedback. We understand that a refund was provided to address the issue, and we sincerely apologize for any inconvenience you encountered. If there's anything specific you'd like us to address or improve upon, please feel free to share your insights. We value your input and are committed to enhancing our services based on customer feedback. Thank you for giving us the opportunity to improve.
Goods missing a joint
Goods missing a joint. Could be cheaper.
Overall great product
26 de julho de 2023
Resposta da Royalcart
Thank you for sharing your positive feedback with us! We apologize for any inconvenience you experienced due to the missing part. We wish you had reached out to us about this matter, as we're always here to assist you. Your feedback is important to us, and we'd appreciate the opportunity to make things right. Please feel free to contact our customer support, and we'll do our best to resolve the issue promptly. Thank you for bringing this to our attention.
The quality of the plants
The plant's we're extremely well packed, very healthy young plant's,I would recommend this company.
22 de julho de 2023
Avaliação não solicitada
Resposta da Royalcart
Thank you for sharing your positive feedback with us! We're delighted to hear about your positive experience. Your kind words motivate us to continue delivering excellent service. We look forward to serving you again in the future.
Great product
Great deal and communication, good product well packaged
29 de julho de 2023
Avaliação não solicitada
Resposta da Royalcart
We greatly appreciate your kind words and positive review! Your feedback motivates us to keep delivering excellent service. Thank you for choosing us, and we can't wait to welcome you back for another exceptional experience!
Resposta da Royalcart
Thank you so much for your positive review! We're thrilled that our helpful communication, careful packaging, and prompt delivery met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever need assistance, don't hesitate to reach out.
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