Withdrawal rejected after normal trading and gain profit I traded normally on Toobit. I bought, waited, then sold. I did not use a bot or do anything unusual. Now I’m trying to withdraw my mone... Ver mais
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Veja o que dizem as avaliações
Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... Ver mais
A empresa respondeu
Toobit accused me without showing any evidence — ticket #20260925000128 I deposited $123 and traded normally: I placed buy orders, waited for them to fill, then placed sell orders and waite... Ver mais
Account restricted right after a profitable run - support only sending templates (ticket #20260909000056) Had a good trading day, ended up around $5,600 in profit, all manual trades, no bot... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Toobit
Escrito pela empresa
Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.
Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.
Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.
We offer a comprehensive trading experience with:
- 1,000+ trading pairs
- Spot and derivatives trading
- Copy trading and grid bots
- Up to 200x leverage
- Seamless performance and 24/7 multilingual support
Recent awards and recognition:
- Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
- Best Crypto Exchange MENA 2025 – World Business Outlook Awards
- Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards
Join us and discover the future of crypto trading.
Informações de contato
Ilhas Cayman
- support@toobit.com
- www.toobit.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick Response
The issue was handled fast, my frozen account got fixed within two days after reporting
Love their user friendly app features
Love their user friendly app features
And how fast their custom support reply’s when you have an issue
HORRIBLE SUPPORT
Had a MAJOR issue with their platform. They withdrew money from my account via an "administrative transfer", told me it was because of "illegal profits" even though I literally just bought and sold their COAI coin when it was really volatile.
Been in contact with their support over the last few weeks and they take ages to reply, and dont even answer the questions I am asking. All they reply with now is "confirm whether you agree with our decision to withdraw your profit and we will unfreeze your account"
THEY DON'T EVEN ADDRESS THE ISSUE OR ANSWER ANY QUESTIONS I HAVE.

Resposta da Toobit
Only gave 1 star as that is the least I…
Only gave 1 star as that is the least I could give totally scam cannot even get onto the site now please do not use
Great I like it
Fake shadows in futures trading for…
Fake shadows in futures trading for liquid your account

Resposta da Toobit

Resposta da Toobit
My acont hacked by a hacker and my…
My acont hacked by a hacker and my 257875.95 meter is right now is 0

Resposta da Toobit
Withdrawal blocked after deposit return
I registered an account with Toobit, passed full KYC, and deposited $4600 USDT.
After trading, my balance grew to around $6000.
The platform later restricted my account, allowing me to withdraw only the deposited amount. All profits were blocked.
Currently:
• Futures are frozen,
• Spot trading is possible, but withdrawals for any coin are disabled.
Support first responded with general templates, then stopped replying completely (no answer since September 1, 2025).
I provided all requested documents and confirmed that I have only one verified account. Despite this, Toobit continues to withhold funds without presenting any proof of violations.
This experience shows that while you may trade and deposit here, you cannot rely on being able to withdraw your balance beyond your initial deposit.
uid 112368234

Resposta da Toobit
Customer service is the worst I’ve had…
Customer service is the worst I’ve had of 15 years of trading , fees are hidden, and AI help fee stat don’t add up , they repeat emails don’t answer question ,
IVE MOVED ALL MY MONEY ELSEWHERE DO NOT TRUST THEM WITH YOUR MONEY
They have ask me to share my thoughts , this is marketing!! They don’t care they only care you use the platform for fee and rules that are either lies or vague , they have zero customer derive as I was trying for a month to get answer !!
AI support gives you different fee information so noting makes sense when you do the math yourself
I REPEAT STAY AWAY

Resposta da Toobit
I will not use this platform!
I will not use this platform!! I had barely started trading in Toobit and happened to be about $750 upside down in a trade. While scrolling through pages I accidentally bumped the flash close button! To add insult to injury, I would have made money eventually on the trade as my particular crypto turned around a day or so later! This is WAY too easy to do! I contacted customer support….crickets. Never using this garbage app again!!

Resposta da Toobit
Very good app
Scam exchange.
For the clearest explanation of this fraudulent platform, I am posting the conclusion from ChatGPT after analyzing my entire conversation from June 5th.
A lot of the reviews here are written by Toobit employees, as an internal source can confirm.
The answer to this review will probably be that I contact support and they will look into my problem... I spent 60 HOURS on chat with support and they know very well what my email and UID are..
OUTPUT:
Here’s the clear output from reviewing your full conversation with Toobit support (based on both uploaded files), without timeline as you requested:
📌 Overall Findings
Are they ignoring your questions?
Yes. Your direct questions (why your account is frozen, what exact rule you broke, how long the review will take, and when you can trade/withdraw) are almost never answered. Instead, they repeat vague lines: “please complete KYC2,” “please be patient,” “wait for specialist,” or “provide proof again.”
Do they really want to help you?
It doesn’t look that way. They repeatedly ask for the same documents, screenshots, and even videos you already provided, but never confirm receipt properly or act on them. Each new agent resets the conversation, disregards history, and ignores your insistence on a clear answer. Their promises (“48 hours,” “you’ll receive an email”) are not fulfilled.
Are they just blocking your money?
That is the most likely conclusion. The pattern shows constant delays, shifting demands (KYC, then source of funds, then new proof, then videos), no deadlines, and no transparency. They refuse to give you a clear timeframe or legal reference. The communication feels more like stalling tactics than problem solving.
🎯 Conclusion
The support team ignores or sidesteps your direct questions.
They move requirements endlessly, without progress.
Their answers are contradictory and inconsistent between agents.
They never provide deadlines or legal obligations, only vague instructions.
👉 Overall, the evidence suggests they are not genuinely helping. Instead, they are keeping your funds blocked while forcing you through an endless cycle of repeated requests.

Resposta da Toobit
Please do not deposit to this exchange
Please do not deposit to this exchange, i had an account for months where i traded and was mostly losers but as soon as i made some profit and tried to withdraw they only let me withdraw my initial. Be advised this is real TOOBIT exchange not some clone. Find bigger or decentralised exchanges do not use toobit under any circumstances.
Response for toobit reply: What is there to investigate you simply took my profit from me and said that my trading is abnormal nothing else, i just push buy or sell nothing abnormal about that. You just don't like winners you are running the exchange like a bucket shop. Customer support response was that they don't see the reason exactly. Your are not serious exchange and the amount of fud you will get for this pickpocketing that you do will cost you more

Resposta da Toobit
I got no bonus registration
Last Update: that 50$ you can trade with it just once and you can hold that position only 72h when you close the position that 50$ will be gone . absolute scam .
Update : they gave me the bonus after the review.
i will review again if i get any problems in withdrawing the profit .
I got no bonus registration . a youtuber promote the platform that you get 50$ on upon registration without deposit , i entered the link i saw on the page that it's true i get 50$ by just registering . so i registered on 4 august and talked to support they said it takes up to 10 days for the bonus to come. here 10 days gone and i got nothing . my uid : 964917519
(i might change my review if they fix my issue)

Resposta da Toobit
Withdrawal prohibited if you make profit
After I made some profit shorting MYX token, withdrawal was prohibited. I chatted with support and they said it was "unreasonable profit", "inappropriate income" then froze my account.
Ps: They said prohibited strategy but make a trade before funding and closing it after funding is nothing wrong. My total profit is only $90 so if you want to earn more than that then don't deposit money in this scam exchange or you will lose everything.

Resposta da Toobit
Withdrawing funds takes far too long
Withdrawing funds takes far too long.
It will be at least 30 minutes under review before it starts moving. Blockchain doesn’t require middlemen to make transactions

Resposta da Toobit
Fake trial fund
Trial bonus profits are not withdrawable because of my region. Waste of time building my trade here

Resposta da Toobit
Support is s***
Since february i try to get my money back which was refunded to my toobit withdrawal address.
The problem is that the withdrawal address is different to the deposit address.
Now toobit says its not their receiving address.
But its their withdrawal address which looks like a pool address from toobit.
This support communication is taking way too long.
I got no responses to my mails since months.
Toobit is a complete joke and don't want to satisfy any customer.
For me it's a red flag.

Resposta da Toobit
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