Withdrawal rejected after normal trading and gain profit I traded normally on Toobit. I bought, waited, then sold. I did not use a bot or do anything unusual. Now I’m trying to withdraw my mone... Ver mais
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Veja o que dizem as avaliações
Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... Ver mais
A empresa respondeu
Toobit accused me without showing any evidence — ticket #20260925000128 I deposited $123 and traded normally: I placed buy orders, waited for them to fill, then placed sell orders and waite... Ver mais
Account restricted right after a profitable run - support only sending templates (ticket #20260909000056) Had a good trading day, ended up around $5,600 in profit, all manual trades, no bot... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Toobit
Escrito pela empresa
Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.
Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.
Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.
We offer a comprehensive trading experience with:
- 1,000+ trading pairs
- Spot and derivatives trading
- Copy trading and grid bots
- Up to 200x leverage
- Seamless performance and 24/7 multilingual support
Recent awards and recognition:
- Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
- Best Crypto Exchange MENA 2025 – World Business Outlook Awards
- Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards
Join us and discover the future of crypto trading.
Informações de contato
Ilhas Cayman
- support@toobit.com
- www.toobit.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thanks for the support I got from this…
Thanks for the support I got from this platform. The educational tools and fast execution is wonderful. Nice and wonderful customer service. 100 percent.

Resposta da Toobit
Nice app to trade very fast and swift
Nice app to trade very fast and swift

Resposta da Toobit
user’s experience
The app is really interested in user’s experience and always updates the users about new features that gets added

Resposta da Toobit
Terrible exchange
Terrible exchange, keep away from it.
1- Some market stickers get stuck and not update for hours.
2- Their derivatives account doesn't work. You close a position at Market Order with profit, and it closes the position without it. Imagine how you will feel when u go through the stress of leverage and find out your profit was reduced by 90% or so.
3- Their CS barely works, when it does, agents can't help, and they will always tell you a team in looking into it. Also they take ages to reply, and If you go away cuz they are taking to long, it closes the conversation because you haven't said anything for some time.
How could services like that be allowed at all? There should be regulation about such poor service.

Resposta da Toobit
How can I get my money back
How can I get my money back, This app is a scam?

Resposta da Toobit
scam they don't value the money of…
scam they don't value the money of costumer, at first ok but scam pala.. they don't refund your money they said that finished the task first.. pls refund our money

Resposta da Toobit
Hello
Hello, according to my long experience, you don't value your customers at all, you don't have a good support to answer, you reply very late and you postpone everything for later, the financial and mental conditions of the customers don't matter to you. I have received my money for 11 days now because it is from an Iranian exchange. After the deposit, you blocked it and you didn't get a correct answer at all. I'm really sorry for the person who introduced Toobit exchange to me. I worked with Bingx exchange for two years, and there was not the slightest problem.

Resposta da Toobit
I haven't got any response from your…
I haven't got any response from your customer service. I need my money back.

Resposta da Toobit
SCAM
At first they will invite you to like SHEIN product for reviews, 3 successfull heart react they will pay you 100 peso, then next task will trade you to 900 peso, untill it comes to 12,500 and so on..
It happen that i am in the last order task, and i don't have enough money to trade more, but my manager insist to finish the third order. I drown to debt now, and i trade my little savings, and now i am in debt. I thought it was good at first, but i fall to the trick of the manager and finance!

Resposta da Toobit
Please be carefully guys.They dont add my deposite. No answer from support
Please be carefully guys.
I have deposit but they still did not add to my acc .
I write 4 times to customer support but they did not answer.
I check the adress movements which ı send.they move to coins to another wallet.
Hopefully they will add assents to my acc.
If not ıt will be big scam.ı am very sad.
god bless christians.

Resposta da Toobit
Terrible
Lost money due to a major platform flaw. My ETH/USDT Futures Grid Bot was closed by Toobit with an 'error,' selling my ETH at a completely fictional price of $2000 when the actual market price was $2350. Even if the price had dropped to $2000, I would have been nowhere near liquidation.
Support was unresponsive: No Apologies, no compensation, no communication. I tried to reach them for 10 days, nothing. I will never trust toobit with my money again
10/24 EDIT: this is a reply to toobit on trustpilot : I have tried to contact you several times already on that email. You never reply. I still haven’t received any news from your part. I sent a new email today.
10/28 EDIT 2 : TOOBIT finally replied by email because of my review on Trustpilot. They said they will only give me a 'trading voucher' on the condition that I delete my review. This is blackmail. And not even a real compensation. So no and goodbye to this scam
04/11 EDIT 3 : Toobit now Marked this as "resolved", which is simply not true. They have done nothing to help.

Resposta da Toobit
Excellent
It's been a year since I started using this app, and I can honestly say that I haven't found another trading app that is as convenient and secure for me.

Resposta da Toobit
Well aside the gas fees which has been…
Well aside the gas fees which has been reduced from $0.9 to $0.3, buying and selling of my gems was even more seamless which helped me to close my trades at the right time without much loss. Nice exchange I have to say.

Resposta da Toobit
Great and unique features, beside great support!
Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put on their chart. Great DCA trading bot as well. Also, OCO option on spot! Recently, i've noticed they've upgraded their copy trading and wow, it's reaaaalllyy cool. Highly suggested to try it out. Don't forget to use their demo trading as well😉

Resposta da Toobit
I've been using the Toobit exchange for…
I've been using the Toobit exchange for a few months now and I haven't had any problems or encountered any bugs. I'm just waiting for other features like P2P like other exchanges have.

Resposta da Toobit
They didn't pay many people who did…
They didn't pay many people who did their task. If you don't want to join our group, do not deposit your money here.
There are better exchanges, use them.

Resposta da Toobit
this app is amazing and ease to use
this app is amazing and ease to use
its 100% legite website i recomend to all

Resposta da Toobit
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