Vets Now - Hospital Glasgow Avaliações 

392
•
O TrustScore é 4.5 de um total de 5

4,6

123-145 North Street, G3 7DA Glasgow, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just wanted to say a huge thank you to the whole team. Sadly, we recently had to say goodbye to our wee boy, but the care, kindness and compassion shown to us made such a heartbreaking experienc... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Had to wait over an hour and 30mins to see someone who came in examined my dog then said there only a nurse and you,ll have to wait another period to see a vet. Bearing in mind this is an out of o ho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service we had a stray parakeet come in very poorly call vet gave us advice told us to bring him threw sadly died but staff were amazing thank you for your support

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The vet and staff were amazing with boss, they took him in to a room tk stop him getting overwhelmed and agitated and preventing any more seizures, they really listened and checked him over, gave him... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviço Veterinário de Emergência
  2. também em
  3. Veterinário

Sobre Vets Now - Hospital Glasgow

Escrito pela empresa

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

392 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(392)

1.955 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service

What can I say apart from this vet saved my boys life, the care and attention that they gave him was second to none and I will be eternally grateful that my boy is still here. Absolutely fantastic service.

1 de setembro de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi Lisa, we really appreciate your kind words and we're so glad our team could be there to help. Have a lovely day.

Avaliado com 5 de um total de 5 estrelas

Friendly understanding staff

Friendly understanding staff, good spacious facilities. Did a referral to my own vets so they called me the next day.

30 de agosto de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi Susan, we really appreciate you taking the time to leave us a review. Have a good day.

Avaliado com 5 de um total de 5 estrelas

Very kind and efficient staff

Very kind and efficient staff. Very caring towards Buddy. Thorough examination. Good waiting area. Hot drinks freely available. Snacks available while waiting,

27 de agosto de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We're happy to hear that Buddy received caring and efficient service from our team. We appreciate your positive feedback regarding the thorough examination and amenities.

Avaliado com 5 de um total de 5 estrelas

Pleasant and professional staff.

Pleasant and professional staff.
Highly recommended

28 de agosto de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We appreciate you recommending our services and for letting us know you found our team pleasant and professional.

Avaliado com 5 de um total de 5 estrelas

Great care received

They where really good with my dog examined him fully and where very caring in making sure I knew there was support through the night if I had any worries or concern

27 de agosto de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We're happy to hear that your dog received a thorough examination and that we provided caring support. Thank you for your positive feedback; we appreciate it!

Avaliado com 5 de um total de 5 estrelas

Exceptional service.

Exceptional service. I spoke with a lovely, helpful girl on the phone. Very clear instructions about what I needed to do. Vet was amazing with my wee cat. Put minds at ease and administered medication for him.

26 de agosto de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Jaqueline, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Was made to feel so cared for they did…

Was made to feel so cared for they did really care for my dog and you could tell they only had my dogs best interest from the start to finish would absolutely love them to be my dogs main veterinarian

13 de agosto de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We're happy to hear that your dog felt cared for. Knowing that we had your dog's best interest at heart from beginning to end means a lot to us. Thank you!

Avaliado com 4 de um total de 5 estrelas

Vets Now

Very good staff at reception, great nurses for triage and super vets. Knocked a point off due to waiting time but it was a Sunday.

13 de agosto de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We're happy to hear that you had a positive experience with our team! We appreciate your feedback and acknowledge the Sunday wait time. Thank you.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent very friendly and helped my cat he’s a lot better now thanks

13 de agosto de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Bridget - we're very happy to hear that your cat is doing better! Thank you for your kind words and for trusting us with your pet's care.

Avaliado com 5 de um total de 5 estrelas

Olly

We can not thank all the staff from Vets Now and the critical care team plus the surgical team. You are all amazing, you saved our Olly's life.

When we arrived at the centre on a Saturday afternoon with our very ill dog Olly, they were waiting on him to arrive and as soon as we walked in, he was taken straight away to Critical Care, as they thought he had a ruptured Gallbladder. Carmen explained everything that was going to happen to olly and we stayed as we were over 50 minutes away.

Olly had to get more xrays to make sure his heart was ok as well. We then got a call to say the xray was all good and he was on his way to surgery .

We then came home as this was about 7 at night , we had a very nervous wait and then the phone went at around 10.30 at night from Leonor his surgeon, she was so lovely and explained what had been done and it confirmed a ruptured gallbladder he had. They removed the gallbladder and all the bile around his abdomen plus some of his liver .

We were still in the very early days but he was doing really well, Kara from the Icu gave us update calls every morning and evening telling us how he was getting on and also sent us photos each day was so lovely to see his wee face each day was so kind of Kara . The care the whole team provided for Olly was outstanding Thank You all so much our little boy is home and making a fantastic recovery .

19 de julho de 2025
Avaliação não solicitada
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Steven, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Thank you to all the staff who helped…

Thank you to all the staff who helped to look after my wee cat through the night. You were very caring and ensured we were kept updated on his progress. You also supported us, taking time to explain the medications and options for my wee cat. Who is now on the mend and back to his cheeky self.

25 de julho de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Jennifer, thanks for taking the time to leave us a review. We work hard to ensure every client’s experience is second-to-none and we’re glad to hear you found this to be the case.

Avaliado com 5 de um total de 5 estrelas

Very caring staff.

Very caring staff.
My dog had 2 accident in the waiting area and was quickly dealt with by the staff saving me embarrassment.
Treated respectfully and knowledgeable vets to a very high standard.

24 de julho de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Alison, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Kind, considerate and accommodating

Vets Now in Glasgow were able to take my 10 year old cat in with very little notice when he was struggling to breathe on his own. They were kind and understanding when we needed it.
They looked after our cat as if he were their own and kept us informed throughout.
Vets Now were accommodating of our questions and worked with us to come to an arrangement that was best for our cat when we said we might struggle with the cost.
Because of them we’ve been able to bring our wee man home. I could not be more grateful and, if we ever need to, I’d take him back.

17 de julho de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Rebecca, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 5 de um total de 5 estrelas

A few months ago we had to get our cat…

A few months ago we had to get our cat euthanised after a short illness, part of her treatment involved a couple of stays with Vets now in Glasgow, where we found all the staff and services to be very compassionate and professional and who helped make a very very difficult time, that bit more bearable, although in the end it wasn’t a positive outcome for Poppy, we very much appreciated the kindness of everyone we encountered in the practice.

29 de março de 2025
Avaliação não solicitada
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Iain, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Fantastic staff who care

Fantastic staff who care

14 de julho de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Carol, thanks so much for your positive feedback. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Vets Now Glasgow

Visited Vets Now in Glasgow with my cat for a CT scan. She was in an unfamiliar environment and was understandably distressed by the situation. However, all staff were very helpful and made us feel relaxed and welcome. Staff were in contact throughout the day with updates and were very efficient at providing feedback from the scan. They clearly explained and supported us with the next steps of her treatment and are a very caring team of practitioners.

7 de julho de 2025
Avaliação não solicitada
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Fiona, thanks for taking the time to leave a review. We really appreciate your kind words and hope you have a great day.

Avaliado com 5 de um total de 5 estrelas

Thank You Vets Now

All staff were very friendly and informative. They were happy to answer any additional questions we had. They helped ease our mind greatly in the consultation over the phone before we brought our dog in to see them. They saw our dog within ten mins of arriving and made him feel comfortable throughout the whole process of being seen. Thank you for the great work you do!

1 de julho de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Margaret, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

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