Vets Now - Hospital Glasgow Avaliações 

They were great from the beginning and explained everything step by step

Great communication and care from the first phone call til we left with our medicines. Didn't have too long to wait and comfy waiting area. Felt dog was in very safe hands.

Pet seen quickly, vet was so comforting caring knowledgeable and kind

Our Labrador, Jack, became very ill on a public holiday weekend, when our usual vet practice was closed. We contacted Vets Now Glasgow who agreed to see him straight away. From the moment we got there the Vets Now team could not have been more accommodating and helpful. The vet, Xavier, was very thorough, sympathetic and listened to our concerns. Jack, unfortunately, had to be kept in after various tests revealed he needed urgent treatment. Next day, the Oncologist Vet, Pamela, did more detailed tests and, as Jack was still poorly, he was kept in another night. Unfortunately, Jack has been diagnosed with Stage 5 cancer. Naturally, we are devastated. However, the support we have received from Vets Now has been outstanding. Everyone at the hospital is helpful and sympathetic and we are so grateful for their expertise and support we and Jack received. The reception staff are amazing and even take care of all the insurance admin for us. We will be commencing chemotherapy soon, given through the hospital, and we are so thankful for Pamela and her team, all nurses and reception staff in their efforts to give Jack the best possible treatment in his remaining time with us.

We cannot recommend Vets Now enough. Paul & Morag

I was referred to Vets Now in Glasgow when my dog became poorly during the holiday weekend. There was a chance of an obstruction in her intestines so I was very worried. Every member of staff were very supportive and professional. My dog is a rescue and very timid with new people, but she was treated with great care and patience.
I can't fault the treatment we were both given. Everything was explained to me and no question I asked seemed to be silly to them.
I had a follow up question the next morning and received a call back from one of the vets promptly. My query was answered and I was given reassurance that I was doing things right.
Overall an excellent service from everyone at Vets Now. Thank you!

Hi felt it was a waste of time and money.Vet we saw had broken english and said my dog had a slipped disc,and gave her methadone for her pain ,told me to go to our on vets in the morning,my poor dog was up all nght crying.We went to our own vets in the morning ,the ran lots of test and said it was neuroligical problem,we took the decision to put her out her distress .So what was that all about a slipped disc ,she didn,t have a clue ,£242.00 for nothing ,wish i hadn,t bothered taking her there!!! This was the Glasgow North St Vets and we live in Dumbarton which cost £30 each way in the taxi ,would happily pay it again if i felt they even helped my poor dog ,but not even sure they even examined her as your not even in with them .all said and done not impressed at all.

The staff were great, very friendly, helpful and knowledgeable as well as patient with my dog who is not great with strangers. They kept me well informed on Ruby's progress and prognosis as well as keeping me up to date with costs. I felt that Ruby was very safe in their hands, I was well prepared for bringing gher home and after she was discharged they were great at answering questions over the phone. Couldn't ask for better service.

Staff were lovely

Care shown during call as they appreciate worried owners. Good communication re directions. Seen quickly on arrival and followed on by full consultation. Received prompt call back from vet previous day when we needed advice out of hours.

The swiftness of response, friendly helpful staff

From the first initial contact,who arranged our visit, to the receptionist
who knew we were coming. To the nurse who diagnosed our dogs condition. All were very professional and very easy people to talk to.
Which made us feel more comfortable and less worried. Well done.

Gave my dog Kody a proper check up when he was unwell. Staff very pleasant and allowed to pay some of the bill after .

For the 24 hrs service the phone call was managed great, little waiting time in centre and the dog was dealt with promptly , only thing I'd say was the price was in my mind high for overnight care and when called to collect him I waited over 1 hrs in reception
But in fairness what price do you put on your dogs care

Reassuring and professional. Smart office, with tea coffee cold drinks and snacks available if you've got a wait.

Excellent response times friendly helpful staff. Clear concise explanations of diagnosis and treatment options.

I have to say without a doubt that the hospital and vets and all the receptionist’s that who helped Molly getting well again.
They all helped me in the funds for Molly’s well being and her road to recovery.
Good bless you all
Mrs Jill Meikle

We recently visited Vets Now in Glasgow as part of the Cat blood donation program,
The hospital was very clean , staff very friendly & informative .Although two of my cats weren’t suitable as donors I was given very clear information to help explain why they didn’t fit the criteria.
If I was in need of emergency vet care I wouldn’t hesitate to use this animal hospital.
The reception staff were very kind and we were treated very well .

They saved my dogs life.
The aftercare was amazing and follow up has been excellent.
We are still waiting on more results.
The vets and staff are the best we have ever used!!

I feel that the staff are lovely however the pricing structure is absolutely ludicrous. £218 for a consult alone, then finding that simple drugs your vet issues at a much lower cost have almost doubled and finally, to add insult to injury, if you want to claim your insurance you must pay £35 admin fee there and then. Please note this is not for a direct claim. Oh no. This is if you want to claim your insurance at all as it costs £35 for someone to send the notes to the insurer. I cannot possibly see where this charge comes from at that level. I have asked my vet practice to consider a move away from Vets Now on the basis of price alone.

£218 is 4x the emergency cost for my own vet to squeeze me in during the day, for reference.

Please note, I have no doubt your pet will get good care whilst here, as with the majority of vets, you'll just need to consider remortgaging to pay it if you do not have insurance and, if you do, prepare to be charged for the fact that you do!

Quick appointment, efficient and friendly staff.
Accurate diagnosis and treatment,thanks Sara!