Richard was great however this was after 3 attempts to get in touch. I sent 2 requests online and received no response, so I rang. The phone message mentioned the 'support' email which I then used. Ri... Ver mais
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Veja o que dizem as avaliações
It was a very straightforward process changing from AGL to 1st Energy. Still waiting for the app to populate with data from our smart meter but the app looks great and we should save $100 per month.
A empresa respondeu
It was easy to compare plans on line and 1st energy were quick to forward our plan documents
I'm so glad I switched to 1st Energy for my electricity needs. It was so easy and quick to join online, and their customer service was friendly and helpful. They have great rates and flexible plans th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Informações de contato
Level 4, 459 Little Collins Street, 3000, Melbourne, Austrália
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4,6
Excelente
393 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy signup proces
It was a very straightforward process changing from AGL to 1st Energy. Still waiting for the app to populate with data from our smart meter but the app looks great and we should save $100 per month.
12 de junho de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
We are thrilled to have you on board Tony and Rhonda. Thank you for taking time to provide a review.
Clear communications
Clear communications, clear answers to my questions
4 de junho de 2026
Avaliação não solicitada
Richard was great however this was…
Richard was great however this was after 3 attempts to get in touch. I sent 2 requests online and received no response, so I rang. The phone message mentioned the 'support' email which I then used. Richard responded very quickly and was great. Therefore, you might be best to update your website with a clear way of contacting 1st Energy
12 de junho de 2026
Avaliação não solicitada
It was easy to compare plans on line…
It was easy to compare plans on line and 1st energy were quick to forward our plan documents
14 de junho de 2026
Avaliação não solicitada
Joining 1st Energy
Joining 1st Energy
was very easy with help from the company,
6 de junho de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
We are thrilled to have you on board Terry. Thank you very much for taking time to provide a review.
Call with Ash
Ash was great to talk with, non persuasive though found you the best provider
27 de maio de 2026
Avaliação não solicitada
The company assisted me in changing…
The company assisted me in changing suppliers, it was easy and quick and will probably save me around 25% of my quarterly electricity charge
29 de maio de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
Great to hear the feedback Christopher. Thank you for taking time to provide a review.
1st energy has been a good company to…
1st energy has been a good company to deal with since joining them
11 de maio de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
Great o hear Matthew. Thank you for taking time to provide a review.
Prompt call back from my enquiry
Prompt call back from my enquiry, they explained my current bill and were it will be cheaper, no lock in contract!
16 de abril de 2026
Avaliação não solicitada
Friendly and fast service
Friendly and fast service
Process was done in under 5 minutes
14 de abril de 2026
Avaliação não solicitada
Understood what savings I was looking…
Understood what savings I was looking for
7 de abril de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
Thank you very much for taking time to provide a review. Much appreciated.
Great pricing and app.
14 de abril de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Brendan. Much appreciated.
Consultative information session
No pressure during the call, however, there was a lot of verbal diagrams to try and digest in a short time.
26 de março de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
Thank you for taking time to provide a review Alan. Much appreciated.
Resposta da 1st Energy Pty Ltd
Great to hear Sandy. Thank you very much for taking time to provide a review.
New custermer revews
Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple
19 de março de 2026
Avaliação não solicitada
He was full of information he followed…
He was full of information he followed up not to pushy! Didn’t start that way but soon identified , I was going to hang up
Very decent person
6 de março de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
Great to hear Joanne. Thank you very much for taking time to provide a review.
Great Service
Ash was to the point, a good listener and polite.
10 de março de 2026
Avaliação não solicitada
Resposta da 1st Energy Pty Ltd
Great to hear Maria. Thank you very much for taking time to provide a review.
Informative
27 de fevereiro de 2026
Avaliação não solicitada
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