I DIDN'T HAVE TO WAIT AND WAIT AGES, MY ITEMS ARRIVED WITHIN 18HOURS EVEN THOUGH HAVE TO PAY THAT LITTLE EXTRA, IT JUST SEEMS TO BE WELL WORTH IT, WILL LET YOU KNOW HOW I get on with it.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have had medications prescribed through this company for a while now and overall the service has been excellent. The customer service is very helpful. Prescriptions are fulfilled promptly and deli... Ver mais
I've been ordering my medication with them for a few years now, they are always reliable and speedy. The customer service team are excellent, if I have ever had a problem or query, they have dealt wit... Ver mais
Inconsistent communication from different organisations regarding the order. Slow delivery compared with WebMed. I ordered a year's supply and got old stock which goes out of date 12.26. Waste of mone... Ver mais
Detalhes da empresa
Escrito pela empresa
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Informações de contato
1 Hawthorn Park, LS14 1PQ, Leeds, Reino Unido
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Excelente
633 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you Sidonie
I called today and spoke to a lovely lady called Sidonie, I just wanted to say thank you for helping me by replacing my medication, I was so worried that I would be left in limbo, Replacement already sent and coming tomorrow, amazing service - Thank you
9 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you so much for your kind words.
I’m really pleased I was able to help you get your medication replaced and put your mind at ease. I completely understand how worrying it can feel when there’s uncertainty around your medication, so I’m glad we were able to resolve this quickly and get your replacement sent out for next-day delivery.
It was a pleasure speaking with you, and I really appreciate you taking the time to leave this feedback.
— Sidonie
Best experience
I have only ever had the best experience with this company. If ever I have a doubt or a query, I get a response within hours and always ready to help.
1 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind review.
We’re delighted to hear that you’ve consistently had a positive experience with us and that our team has been able to respond quickly and helpfully whenever you’ve had a query. Providing responsive and supportive service is very important to us, so it’s great to know this has come through in your experience.
We really appreciate you taking the time to share your feedback.
— The CloudRx Team
Good service and quick delivery
Good service and quick delivery
1 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your review.
We’re pleased to hear that you were happy with our service and quick delivery. Providing a smooth and reliable experience is very important to us, and we appreciate you taking the time to share your feedback.
— The CloudRx Team
Absolutely brilliant service
Absolutely brilliant service. Medication arrives next day without fail. I recently had a situation whereby my medication was going to be out of date before I would get to use it, I emailed them, items were collected from my home the next day & replacements delivered the day after. Excellent
15 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your wonderful review.
We’re delighted to hear that your medication consistently arrives next day and that you’ve been happy with the reliability of our service. It’s especially good to know that our team was able to resolve the issue with your medication quickly and arrange both collection and replacement without delay.
We really appreciate you taking the time to share your experience and your kind feedback.
— The CloudRx Team
Order HRT prescription quarterly
Order HRT prescription quarterly. Really easy service - drop them an email, pay and receive meds next day. Very efficient, never a problem.
1 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your review.
We’re delighted to hear that you find our HRT prescription service easy and efficient, and that the process from email to payment through to next-day delivery has consistently worked well for you. It’s great to know everything has been smooth and reliable each time.
We really appreciate you taking the time to share your experience and your continued trust in our service.
— The CloudRx Team
The service is very prompt and efficient
2 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for taking the time to leave a review.
We really appreciate your feedback and are pleased to hear you’re happy with our service.
Thank you again for your support.
— The CloudRx Team
Resposta da CloudRx
Thank you for your review.
We’re pleased to hear that you consistently find our service prompt, efficient, and well organised. Providing a reliable and straightforward experience is exactly what we aim for, so it’s great to know this comes through in your interactions with us.
— The CloudRx Team
Rapid service
Rapid service. Very efficient. Good delivery
3 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your review.
We’re pleased to hear that you found our service fast and efficient, and that your delivery went well. Providing a smooth and reliable experience is very important to us, so we really appreciate your feedback.
— The CloudRx Team
Called and requested prescription
Called and requested prescription, got a link to pay, got it the next day. Awesome! Especially for me as I always leave it until the last minute!!
2 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your great review.
We’re really pleased to hear that the process was quick and straightforward for you, from requesting your prescription through to receiving your payment link and next-day delivery. It’s great to know we could help make things easier, especially when time is tight.
Thank you for taking the time to share your experience — we really appreciate your feedback.
— The CloudRx Team
They Went Above and Beyond to Get My Medication on Time
I recently had a bit of a stressful situation with my medication delivery, and I want to give a huge shout-out to Jamie and Olivia for going above and beyond to help me.
My medication was dispatched on a Friday, and a delivery was attempted on Saturday, but unfortunately, I wasn't home, and it was returned. With a public holiday coming up shortly, I was worried I wouldn't receive it in time. I was due to start my medication on Wednesday and was running out of options.
I called on Tuesday, not expecting much, and that's when Jamie stepped in. He was absolutely wonderful. Despite the tight window, he somehow managed to arrange for me to receive my medication on time. His attitude throughout made all the difference. He was calm, kind, patient, and super helpful, with no arrogance or indifference, just someone who truly cared about helping me through a stressful situation. I cannot thank him enough.
I'd also like to give a special mention to Olivia, who assisted me via email and was equally brilliant. Her support meant a lot and made the whole experience so much smoother.
CloudRx is lucky to have people like Jamie and Olivia on their team. I will absolutely continue using this service. Thank you both!
26 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you so much for your incredibly kind and detailed review.
We’re truly pleased to hear that Jamie and Olivia were able to support you during what sounds like a very stressful situation. It’s great to know they were able to step in quickly, communicate clearly, and help ensure you received your medication in time. We will be sure to pass your feedback on to them both, as recognition like this means a great deal.
We really appreciate you taking the time to share your experience and are delighted that you continue to trust CloudRx. Thank you for your support.
— The CloudRx Team
I deal with CloudRx for my HRT
I deal with CloudRx for my HRT. The delivery is super fast, which I really appreciate. The person who deals with me on the phone is always polite, knowledgeable and kind. I highly recommend ClouRx.
4 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your lovely review.
We’re delighted to hear that you’ve had such a positive experience with our HRT service and that you find the delivery super fast. It’s also wonderful to know that our team member has consistently been polite, knowledgeable, and kind when speaking with you.
We really appreciate your recommendation and kind words. Thank you for taking the time to share your feedback.
— The CloudRx Team
Solution driven with prompt service
Thank you for helping me solve my prescription issue - I appreciate your clear advice and prompt service. Many thanks.
14 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind review.
We're really pleased to hear that our team was able to help resolve your prescription issue and that you found the advice clear and the service prompt. Supporting customers through these situations efficiently is very important to us, so it's great to know this was reflected in your experience.
— The CloudRx Team
Excellent service
Excellent service, very efficient responses to emails. Swift dispatch of items.
26 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your wonderful review.
We're delighted to hear that you were pleased with our service and found our email responses efficient. It's also great to know that your items were dispatched promptly.
Providing responsive communication and a swift, reliable service is what we strive for, so we truly appreciate your feedback.
— The CloudRx Team
Fast and efficient.
1 de junho de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your review.
We're delighted to hear that you found our service fast and efficient. Providing a smooth and reliable experience for our customers is always our goal, so it's great to know we met your expectations.
— The CloudRx Team
Very helpful
Very helpful, quick responses and efficient when my order had been misplaced by Royal Mail. The issue was resolved within a day. Would highly reccommend.
23 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind review.
We're delighted to hear that our team was able to assist you quickly and efficiently when your order was misplaced by Royal Mail. We understand how concerning delivery issues can be, so we're pleased that we were able to resolve the matter within a day and get everything back on track for you.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support.
— The CloudRx Team
Got through to a human being straight…
Got through to a human being straight away. Very professional, efficent and friendly and explained everything clearly. Excellent standard of customer service. My only issue was having paid for next day delivery before 12pm, my prescription didn't arrive until 1.57pm so not sure if that was CloudRX's fault or DPS's.
9 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your wonderful review.
We're delighted to hear that you were able to speak with a member of our team straight away and that you found the service professional, efficient, friendly, and clear. Providing excellent customer service is something we take great pride in, so your feedback is very much appreciated.
We're sorry to hear that your delivery arrived later than the guaranteed pre-12pm timeframe. While delivery delays can occasionally occur once a parcel is with the courier, we understand how frustrating this can be when you've paid for a premium delivery service. Thank you for bringing this to our attention, and we appreciate your understanding.
Thank you again for taking the time to share your experience.
— The CloudRx Team
CloudRx are so quick and easy to use.
CloudRx are so quick and easy to use.
I think my last call to them lasted a minute and a half and my medication arrived the next day.
15 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your fantastic review.
We're delighted to hear that you found CloudRx quick and easy to use. It's great to know that our team was able to assist you efficiently and that your medication arrived the very next day.
Providing a fast, straightforward service is what we strive for, so we're pleased this was reflected in your experience.
— The CloudRx Team
Nothing short of amazing to be able to…
Nothing short of amazing to be able to call Cloud Rx, speak to a lovely human, have a payment link sent within minutes ……..and have the product arrive the next morning - even to Northern Ireland! Thank you Cloud Rx .
19 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you so much for your kind words! We will pass on the message to all the team at CloudRx and continue providing exceptional customer service.
Been using this company for about 5…
Been using this company for about 5 years now to get a private prescription through a private menopause specialist.
They answer emails very quickly and my prescription always arrives promptly.
21 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you very much for your consistent use of CloudRx, we will happily be of service for the next 5 years as well!
Resposta da CloudRx
We appreciate the kind words of recommendation and will continue to provide service in such a way!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.